BNET Industries
rightnow technologies - All News and Analysis
RightNow Study Reveals Consumer Expectations for Customer Care Continue to Soar Despite Economy
- 2008-10-06
According to RightNow's third annual Customer Experience Impact Report , a Harris Interactive study sponsored by RightNow® Technologies (NASDAQ: RNOW), consumer demand for positive customer experiences continues to rise despite a tight U.S. economy. In fact, 87 percent of consumers have stopped doing business with an...
On-Demand Index: Online and Up-to-Date
Seeking Alpha
- 2008-09-07
The On-Demand Index [ODI] is now available online and up-to-date (with a potential delay of 20 minutes for stock quotes.) I am using Google Docs and Google Finance to present the index. This is appropriate, if we are tracking on-demand or SaaS software as a service stocks we should use...
Seven Montana Stocks
Seeking Alpha
- 2008-09-07
Stockerblog submits: Ranked 48th in population when compared nationally, Montana has plenty of room to accommodate tourists and visitors, as well as plenty of natural wonders, including Yellowstone National Park and Glacier National Park. Tourism, agriculture, and mining are Montana’s primary sources of income. Below are some interesting facts...
Top 8 SaaS Stocks
Seeking Alpha
- 2008-08-11
Sramana Mitra submits: We’ve been looking at SaaS closely for a while now. Let’s do a recap of the "Top 8 SaaS Stocks" that I am tracking. I also want to reiterate that I believe SaaS stocks are recession-proof. Salesforce.com by Sramana Mitra
More SaaS: Concur, Taleo and RightNow
Seeking Alpha
- 2008-08-08
Sramana Mitra submits: Concur CNQR, the expense management software maker, released its earnings for the second quarter of 2008. Subscription revenue growth was the main driving force behind its robust earnings. The company posted a net income of $4.5 million or $0.09 a share, compared with $1.8 million or $0.04...
RightNow Technologies Inc. Q2 2008 Earnings Call Transcript
Seeking Alpha
- 2008-07-30
Question-and-Answer SessionOperator Thank you. Operator Instructions. We will go first to Tom Roderick with Thomas Weisel Partners. Mr. Roderick your line is open please check your mute function. Tom Roderick - Thomas Weisel Partners Thank you, hi guys, and good afternoon and thanks for let me grab the...
Zacks Analyst Blog Highlights: Apartment Investment & Management, RightNow Technologies, King Pharmaceuticals, Deutsche Bank AG and 51job
- 2008-05-16
CHICAGO -- Zacks.com announces the list of stocks featured in the Analyst Blog. Every day the Zacks Equity Research analysts discuss the latest news and events impacting stocks and the financial markets. Stocks recently featured in the blog include: Apartment Investment & Management (NYSE: AIV), RightNow Technologies (Nasdaq: RNOW), King...
Rightnow Technologies Inc. Q1 2008 Earnings Call Transcript
Seeking Alpha
- 2008-05-16
Question-and-Answer SessionOperator Operator Instructions And we'll go first to Tom Roderick with Thomas Weisel Partners. Unidentified Analyst Hey guys this is actually inaudible as on for Tom Roderick. I had a question on deferred revenue. I'm noticing that you guys had a 4% sequential increase in recurring revenue and...
RightNow Technologies to Present at Upcoming Financial Conferences
- 2008-05-09
BOZEMAN, Mont., May 9 /PRNewswire-FirstCall/ -- RightNowR Technologies , a leading provider of on demand CRM software solutions, today announced that it will be presenting at the following conferences:
Cast Iron Systems Introduces New Integration Appliances for RightNow's On Demand CRM Solutions
- 2007-11-06
Cast Iron Systems , the fastest growing integration appliance vendor, today introduced a family of new appliances -- iA2500-RN, iA3000-RN and iA3000HA-RN -- designed specifically for RightNow 's on demand customer relationship management CRM solutions. Requiring no software to purchase, install, or maintain, these RightNow-optimized appliances reduce...
SSPA Honors Fall 2007 "Recognized Innovators" Citrix Online, Clarabridge, InQuira, ISOdx, NextNine, RightNow and Verint
- 2007-10-01
Awards Given for Technologies that Help to Cultivate a Value-Added Support Organization
RightNow Technologies Selects Rackable Systems Servers for Reliability and Power Savings
- 2007-05-09
Leading On Demand CRM Provider Reduces Energy Footprint and Saves 25 Percent in Monthly Power Bills with High Efficiency Servers
RightNow Technologies Q4 2006 Earnings Call Transcript
Seeking Alpha
- 2007-01-31
Question-and-Answer SessionOperator Thank you, sir. Today's question-and-answer session is held electronically. Operator Instructions. And we will take our first question from Tom Ernst at Deutsche Bank. Tom Ernst - Deutsche Bank Good afternoon and thank you. So, I guess we are going to have to find...
According to a recent RightNow Technologies survey of 2,551 people conducted by Harris Interactive, 85 percent of respondents revealed that they've had customer experiences so dreadful that they've yelled, cursed, hit and broken things, gotten headaches,
- 2007-01-01
According to a recent RightNow Technologies survey of 2,551 people conducted by Harris Interactive, 85 percent of respondents revealed that they've had customer experiences so dreadful that they've yelled, cursed, hit and ... According to a recent RightNow Technologies survey of 2,551 people ...
Statistically Speaking
- 2007-01-01
* According to a recent RightNow Technologies survey of 2,551 people conducted by Harris Interactive, 85 percent of respondents revealed that they've had customer experiences so dreadful that they've yelled, cursed, hit and broken things, gotten headaches* According to a recent RightNow Technologies survey of 2,551 people conducted by Harris...
Customer Experience: Frequent Questions Need New Answers
- 2006-08-01
TD Banknorth knew it had a problem when customers stopped frequenting the "frequently asked questions" portion of its Web site."We weren't doing what we felt was a good job in online service," says Mark Ellis, svp of ecommerce, operations and program offi TD Banknorth knew it had a problem when...
Additional Keynotes Announced for Inaugural SaaScon Event; Executives from Saugatuck Research, RightNow, CIO Decisions Magazine, THINKstrategies, IBM and Others to Follow Opening Keynote from Timothy Chou
- 2006-07-24
FRAMINGHAM, Mass. -- Third graph, second sentence should read: ...and Tod Loofbourrow, CEO, Authoria. (sted: Todd Loofbourrow, CEO, Authoria.)
Zacks Bull and Bear of the Day Highlights: Business Objects, Duke Realty, RightNow Technologies and Archstone-Smith Trust
- 2006-04-28
CHICAGO -- Duke Realty ticker should read (NYSE:DRE) sted (NYSE:DUK).
Less clutter, more customer: Milicron and Rockford Corp. find integration key to customer service goals.(Applications & Services)(Company overview)
- 2006-04-01
In theory, business is about getting and keeping customers--knowing what products they want, when and how they want them delivered, and what will keep them coming back for more. In practice, manufacturers are focused on other things--optimizing pro In theory, business is about getting...
The fight over CRM: on-demand services are providing a renaissance for a once-struggling technology
- 2006-01-01
Software giant Oracle has never been one to shy away from acquisition. In 2005 alone, the Redwood Shores, Calif.-based company gobbled no less than nine competitors. When Oracle President Charles Phillips was asked at a press briefing whether its rival, Salesforce.com, was next on the company's shopping list, Phillips' appetite...
Sort byClose
View by Content TypeClose
- Revenue (Fiscal Year) $112.0M
- Profit (Fiscal Year) ($18.6M)
- Incorporated: 1995
- CEO: Mr. Greg R. Gianforte
- Employees: 686
RightNow Technologies provides customer experience management software products through its on demand delivery approach, or software-as-a-service (SaaS). Co.'s products are based upon a single application platform designed to support customer experience across multiple customer interaction points. In addition, Co.'s products integrate with traditional enterprise and/or back office applications, and are available in 20 languages. These products include RightNow Service™, RightNow Marketing™, RightNow Sales™, RightNow Feedback™, RightNow Analytics™ and RightNow Voice™. As of Dec 31 2006, Co.'s clients included British Airways, British Telecom, Cisco Systems, and Nikon.
Stock Quote
Board of Directors
Mr. Greg R. Gianforte Chairman
Mr. Richard E. Allen
Mr. Gregory M. Avis
Mr. Thomas W. Kendra
Mr. William J. Lansing
Mr. Allen E. Snyder
NAICS Code
Software Publishers: 511210
CIO Sessions Vision Series on ZDNet
See and hear what CIOs the world over thinks about the business of technology and how it's changing the way we live and work.
Industry Transcripts by Seeking Alpha
-
DemandTec, Inc. F3Q09 (Qtr End 11/30/08) Earnings Call Transcript
on Jan 08, 2009about DMAN
-
Lawson Software, Inc F2Q09 (Qtr End 11/30/08) Earnings Call Transcript
on Jan 08, 2009about LWSN
-
Allscripts Healthcare Solutions F2Q09 (Qtr End 11/30/08) Earnings Call Transcript
on Jan 08, 2009about MDRX
-
Saba Software, Inc. F2Q09 (Qtr End 11/30/08) Earnings Call Transcript
on Jan 08, 2009about SABA
-
Synex Corporation Q4 2008 (Qtr End 11/30/08) Earnings Call Transcript
on Jan 08, 2009about SNX
