24/7 Customer

S.Nagarajan is the co-founder and Chief Operating Officer of 24/7Customer and is based in India. Nags (as he is known in the industry) leads 24/7 Customer's 7000 strong workforce in the delivery of offshore-based services for Fortune 500 companies. Through a consistent focus on operational excellence Nags has been instrumental in building 24/7Customer into a strong player in the ITES/BPO space. Prior to 24/7 Customer, he co-founded the US based Business Evolution (BEI), a provider of integrated customer interaction technology. Nags played an active role in the development and marketing of BEI's products from the company's inception. Nags has also held various technical and senior management positions in the US, Europe, and India at companies such as Comsys Technical Services, Churchill Insurance Co. and Tata Consultancy Services. While at Tata Consultancy Services, he led the development of various versions of the popular financial accounting software EX. At Churchill Insurance in London, he led the development of customer communication software. Nags has a Master's Degree in computer applications from PSG College of Technology, Coimbatore, a professional degree in statistics from Loyola College Chennai, and more than 15 years of experience in offshore based services.

Ravi Garikipati brings over 20 years of technology and management expertise to 247 Customer with leadership experience in building teams to deliver high quality products and services in databases, business intelligence, middleware, ecommerce and enterprise application areas. Ravi has built and led product engineering, production operations and support teams at Vendio, serving as Senior Vice President. At Andale, he was Vice President and General Manager of India Operations responsible for managing the growth and development of India operations in addition to his functional role as head of product engineering. Prior to that, Ravi was Senior Director of Engineering at Arzoo where he led architecture design and development of a large P2P commerce platform. Ravi has also held various senior engineering management positions at Oracle, IBM and Covansys, where he gained extensive experience in building scalable enterprise application architectures and services. Ravi holds a Masters degrees in Software Engineering and Management from Birla Institute of Technology and Science, Pilani, India.

George Shaheen serves on the board of 24/7 Customer. He was the CEO of Siebel and is currently on the board of Network Appliances. Prior to that, he was Managing Partner and Chief Executive Officer of Andersen Consulting, which later became Accenture. Mr. Shaheen has served as an IT Governor of the World Economic Forum and he is a member of the Board of Advisors for the Northwestern University Kellogg Graduate School of Management.

Immediately prior to founding Sherpalo, Ram served as an officer of Amazon.com working for Jeff Bezos, founder & CEO. Ram came to Amazon.com in August, 1998, when Amazon acquired Junglee, an online comparison shopping firm of which Ram was president. While at Amazon, Ram helped grow the customer base during its early high growth phase in 1998/1999. Before Junglee and Amazon, Ram was a member of the Netscape executive team, joining them in 1994, before they shipped products or posted revenue. He drove the many partnerships and channels that Netscape employed to get massive distribution for its browser and server products during those now legendary early days of the Internet. Ram is a founding board member of Google Inc. and 247customer.com. Ram also serves on the boards of Zazzle.com and Mevio (formerly PodShow.com). Ram serves on the advisory board of Naukri.com, a leading classfieds site in India which has leading marketplaces in jobs, matrimony and real estate serving the Indian market.