BNET Industries
24/7 Customer is in the Business Services Industry
Latest News and Analysis
Offshore Vs. Onshore Outsourcing
Offshoring is a global phenomenon. One cannot deny the irreversible flow that it has created across the business world globally. While the competition is increasing from companies with multinational presence with onshore and offshore delivery capabilities, it would not marginalize 'Pure plays' with low onshore presence. The entire dynamics of...
Innovative Employee Solutions Case Study: A 24/7 customer Service Department Of A Large Order/Distribution Company
A 24/7 customer service department of a large order/distribution company wanted to find a service provider for the ramp up hiring of seasonal customer service employees. The company's human resources department recruits their own employees, which saves money from using the traditional recruitment staffing model for seasonal help. The objective...
Additional Resources
Digicel Launches Its Bigger, Better Network in Tonga
Digicel, the fastest-growingtelecommunications operator in the South Pacific, today announced that ithas launched in Tonga, further strengthening its regional footprint in thismarket. Digicel Pacific now operates across Samoa, Papua New Guinea andTonga with launches pending in Fiji and Vanuatu. Investing more than US$20 million, Digicel has built an upgradedstate-of-the-art network...
O2 introduces Home Broadband service across UK
TELECOMWORLDWIRE-2 May 2008-O2 introduces Home Broadband service across UKC1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com O2 Home Broadband has been introduced across the UK by communications company O2, following launch of the service in October 2007, with the aim of offering a high quality service to the market. ...
Learn about the World Call Centers Markets
Reportlinker.com announces that a new market research report related to the Call centers industry is available in its catalogue. World Call Centers Markets http://www.reportlinker.com/p087286/World-Call-Centers-Markets.html This report analyzes the worldwide markets for Call Centers in Millions of US$. The report provides separate comprehensive analytics for the US,...
THOMSON : Thomson Builds New HD Facilities For France 2
Thomson Builds New HD FacilitiesFor France 2 Paris, France, Las Vegas USA - April 14, 2008 - France 2 - owned andoperated by the France Television Group - one of the largest televisionnetworks in France, and the first public television broadcaster in thecountry, has chosen Thomson (Euronext Paris: 18453; NYSE:...
Transcription Service supports fixed and mobile networks
With voice-to-text Transcription Service, users can access and read their voicemail messages, transcribed in real-time, on either mobile device or online. Streaming audio technology enables real-time information delivery, while hardware allows multiple concurrent connections. Compatible with major US carriers, solution includes unlimited voice and transcription storage and retrieval, specially designed...
Jackpot Factory Promotes Online Casino Executive
The Jackpot Factory ( www.jackpotfactory.com ), a leading online casino group known for first-rate customer supportand a wealth of games, announced their long-time spokesperson, DavidBrickman, will be assuming the role of Vice President of Player Affairswith immediate effect. In his new role, David Brickman will be heavily involved in...
City of Baxter Springs Selects Integrated BroadBand Services as Its Broadband Support Provider
ATLANTA, March 17 /PRNewswire/ -- Integrated BroadBand Services, LLC, the technology leader providing the Broadband Explorer BBX diagnostics and provisioning software, announced today that they have been selected to provide broadband support for Baxter Cable Vision. IBBS will provide Baxter Cable Vision with a full service solution...
AT&T Spreads $66 Million in Communications Capabilities Across South Carolina
COLUMBIA, S.C., Feb. 27 /PRNewswire-FirstCall/ -- AT&T Inc. today announced a five-year $66 million contract with the state of South Carolina to provide state agencies, local and county governments, school districts and libraries with advanced communications services. AT&T is already the primary provider of communications services...
Multiplied Media Standardizes on Acronis True Image Enterprise Server
Acronis®, Inc. ( http://www.acronis.com ), aprovider of affordable, scalable storage management and disaster recoverysoftware, today announced that Multiplied Media (TSX-V: MMC), of Calgary,Alberta, Canada, is relying on Acronis True Image software to protect fourphysical servers and more than 10 virtual servers that run the company'sinstant message search service. Multiplied Media...
The Shift to Web Self-Service
Establishing a Knowledge Management Initiative Most customers expect businesses to have a web self-service offering. According to a 2006 Forrester Research report, customer behavior changes are driving companies to invest more in selfservice. Additionally, businesses are realizing the benefits of not paying $5 per interaction to provide web call-back or...
Atlassian Announces New Enterprise Hosting Service for JIRA and Confluence
New Hosted Services Give Customers Dedicated Hosting and Support of Popular Bug Tracking, Enterprise Wiki Applications for Distributed Teams SAN FRANCISCO -- Atlassian Software Systems today announced the availability of Enterprise Hosting Service for two of its premier products, JIRA and Confluence. The new service allows organizations to...
Broadpoint
Broadpoint is the new name of the merged telecommunications operations of PetroCom LLC, Sola Communica-tions and Coastel Communications. Broadpoint says it now offers the most flexible and complete range of cellular and satellite communications, custom engineered solutions, and antenna and tower services for offshore and onshore companies operating in remote...
StarTek Re-Opens Petersburg Customer Care Facility
Wireless News05-08-2007StarTek Re-Opens Petersburg Customer Care FacilityWIRELESS NEWS-May 8, 2007-StarTek Re-Opens Petersburg Customer Care Facility C2007 10Meters - http://www.10meters.com StarTek, a provider of Business Process Outsourcing BPO services for outsourced customer interactions, announced that its Petersburg, Virginia, 24/7 customer care facility will re-open and re-hire approximately 250 individuals in...
Build-Operate-Transfer Plan Brings Outsourced Jobs In: In what could become a trend, a company in India started a call center there and handed over the keys to a U.K.-based insurer.
Patrick Snowball, executive director of Aviva UK, flew down to Mumbai, India in February to accept an award from the Indian software industry. But India's National Association of Software and Service Companies NASSCOM wasn't lauding the insurance giant for the jobs it was moving to outsourcing...
Indian Firms Do More than Clerical Work.
Just as Indian software companies moved beyond exterminating the Y2K bug to higher-level software development, the Indian business process outsourcing BPO industry is moving beyond processing paperwork and answering the telephone. 24/7 Customer, for example, sometimes identifies unmet market needs....
INN May 2007 Editorial Index.
Company Name Page # 24/7 Customer 30 3i 53 ACC 49 Accenture 36 ACORD 14 ...
Digital River Inc forms e-commerce agreement with Skype
INTERNET BUSINESS NEWS-C1995-2007 M2 COMMUNICATIONS LTD Digital River Inc, a provider of e-commerce outsourcing, reported on Friday (30 March) that it has signed an e-commerce agreement with Internet communications company Skype. Digital River has already added a new design to Skype's e-commerce website, http://www.skype.com/shop, and users...
Aaa Website Offers New Online Booking Tool
Online shoppers create personalized travel package and enjoy significant savings AAA has announced a new online booking tool that provides its members with one-stop, customized travel planning and booking with discounted "out-the-door" pricing, special airline rates with leading carriers, world- wide hotel inventory and 24/7 customer service assistance. ...
- Next »
- page 1 of 9
- « Previous
Sort byClose
24/7 Customer Company Info
NAICS Code
Marketing Consulting Services: 541613