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- The Development of the Balanced Scorecard as a Strategic Management Tool
- The balanced scorecard is a widely adopted performance management framework first described in the early 1990s. More recently it has been proposed as the basis for a strategic management system. This paper describes its evolution, recognizing three distinct generations of balanced scorecard design. The paper relates the empirically driven developments...
- White papers 2004-01-29
- How A Public-Sector Agency Re-Invigorated Its Balanced Scorecard
- The case study discussed in this paper concerns a project to design and implement a strategic performance management system within a medium sized public sector enterprise. It looks at how this UK Government Agency found it necessary to re-design its failing strategic performance management system only a year after its...
- White papers 2004-11-01
- What Is Strategic Control?
- Several characteristics differentiate Strategic Control from other forms of control exercised by managers (e.g. the management of operational processes). These characteristic differences become are significant when it comes to looking at the design of strategic management processes and support systems. This Frequently Asked Questions FAQ introduces and characterises the concept...
- White papers 2003-10-23
- Development of the 3rd Generation Balanced Scorecard: Evolution of the Balanced Scorecard Into an Effective Strategic Performance Management Tool
- This paper describes the changes to the definition of the Balanced Scorecard that have occurred since it became popular as a performance measurement framework. The paper concludes that in order to minimize risk of failure and avoid constraining and inflexible applications that merely serve as elaborate performance reporting systems as...
- White papers 2004-12-06
- Why Do Only One Third Of UK Companies Realize Significant Strategic Success?
- 2GC Active Management has observed that its approach to Strategic Balanced Scorecard design successfully improves the 'strategic management' capabilities of a management team. In trying to understand the causes of these improvements, it was noticed that 2GC's six-step development process has strong similarities to two of the causes of strategic...
- White papers 2001-05-01
- Enabling Quality Management: How Strategic Context Is Needed To Drive Effective Application
- This paper discusses how performance management methods can efficiently provide this linkage and so enable improved application of Quality Management tools. The paper concludes that while Performance Management and Quality Management are both essential elements of the modern organization. To fully realize their potential benefits, the aims of these tools...
- White papers 2004-03-01
- The Balanced Scorecard Vs. the EFQM Business Excellence Model
- The Balanced Scorecard BSC and the EFQM's Business Excellence Model BEM are tools that use measures of an organization's performance to drive organizational improvement - generally by highlighting current shortfalls in performance to management teams. Both have been widely adopted in recent years, address broadly similar issues, and benefit from...
- White papers 2000-06-01
- Combining EVA With Balanced Scorecard To Improve Strategic Focus And Alignment
- This paper discusses the potential to combine use of EVA measures of organizational performance with the use of the Balanced Scorecard approach to managing strategic management behaviors. It briefly outlines how the two tools are defined, considers their strengths and weaknesses, and then considers one approach for using the two...
- White papers 2001-01-01
- Balanced Scorecard Implementation in SMEs: Reflection in Literature and Practice
- Recent research has indicated that the degree of strategic planning in organizations is likely to have a direct impact on business performance and business evaluation. However, these findings leave small and medium-sized businesses SMEs in particular, with the challenge of matching the requirement for an improved strategic planning processes with...
- White papers 2004-01-29
- Examining Opportunities for Improving Public Sector Governance Through Better Strategic Management
- Following years of management reform, strategic management has recently become an imperative in public sector. This paper presents research on the application of the balanced scorecard and associated management processes for strategic control purposes in a public sector environment. It shows how an improved balanced scorecard design has the potential...
- White papers 2002-05-01
- Integrating Risk Management With Existing Methods Of Strategic Control
- This paper observes that corporate performance management methodologies are now in widespread use by both private and public sector organizations, and that these form a key part of the tools used by Management Boards to affect strategic control. It also observes that the interest in risk management has lead to...
- White papers 2004-01-29
- Design of a Corporate Performance Management System in a Devolved Governmental Organisation
- This paper is a case study exploring the design of a new performance management system for the UK Environment Agency. The Agency, with some 11,000 staff and more than 40 discrete management units, is pursuing a strongly devolved approach to the development of strategic and operational plans. Within this framework,...
- White papers 2003-10-01
- The Balanced Scorecard as a Communication Protocol for Managing Across Intra-Organizational Borders Track: Operations Strategy
- The balanced scorecard is commonly associated with the area of performance measurement. However the scorecard framework, and the processes associated with scorecard design are more fundamentally concerned with communication and articulation of strategy at operational levels. This role for the balanced scorecard, specifically the use of the scorecard to communicate...
- White papers 2003-10-23
- Classification of Balanced Scorecards Based on Their Intended Use
- It is difficult to interpret impressive adoption statistics for the Balanced Scorecard without being clear on how it is defined. In practice, it appears, there are wide variations in understanding between organizations. This paper asserts that the Balanced Scorecard can be used to support two distinct management activities - management...
- White papers 2004-01-29
- Balanced Scorecard And Results-Based Management: Convergent Performance Management Systems
- This paper compares and contrasts two of the most widely adopted Performance Management PM frameworks - Balanced Scorecard and Results-Based Management. It reviews the two framework's independent origins and separate evolutionary paths, and examines the resulting differences in practical application. Two case studies are presented, one examining Results-Based Management implementation...
- White papers 2006-09-01
Additional Resources
- Improve Your Game with a Balanced Scorecard
- Are your business initiatives undermining one another? These greatest hits from the BNET Business Library will show you how to keep your goals aligned. Balanced Scorecard Behaviors Source: Business, The Ultimate Resource Two professors developed the balanced scorecard as an approach to strategic...
- Articles 2007-06-25
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