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- 360 Degree Feedback: The Good, the Bad, and the Ugly
- Implemented with care and training to enable people to better serve customers and develop their own careers, 360 degree feedback is a positive addition to one's performance management system. Started haphazardly, because it's the current flavor in organizations, or because "everyone" else is doing it, 360 feedback will create a...
- White papers
- The Great Debates About 360 Degree Feedback
- In the great 360 degree feedback debate, do members of the organization provide 360 degree feedback anonymously or face-to-face? Do 360 ratings affect performance appraisal ratings and salary increases or are they used to provide employees feedback for development? These and several other debates rage on in the performance management...
- White papers
- A New Game Plan for C Players
- The Idea in Brief How to sustain a 23% annual shareholder return? Push your growth rate from 4% to 10% in one year? Triple your market capitalization in three years? Clothing retailer The Limited,...
- Articles 2008-03-10
- Conducting a 360-degree Appraisal
- Conducting a 360-degree Appraisal360 Review SoftwareInteresting! We've been using allpointsfeedback.com for our 360's. Its tough to do without a good piece of software.RE: Conducting a 360-degree AppraisalDuring my whole career this has taken place for me only once - regrettably. Since this form of feedback is really very useful,...
- Discussion threads 2007-10-02
- Conducting Effective Performance Appraisals
- People frequently appraise others and their performance. When chatting over coffee, it’s natural to talk about what other people have accomplished, and how effectively they’ve done it. But these informal conversations are generally based upon perception . They’re subjective and unreliable. Performance appraisals seek to redress this imbalance by making...
- Articles 2007-10-31
- Building a 360-degree View of the Customer
- Customers typically interact with many different departments or contacts in a company. To build the most effective and profitable relationship with a customer, it's essential for everyone in a company to have access to the full 360-degree view of customer transactions. Putting all customer details, purchases, contacts, inquiries, and service...
- Articles 2007-10-30
- Conducting a 360-degree Appraisal
- A 360-degree appraisal surveys and collects the views of all the appraised employee’s colleagues, including the manager, peers, direct reports, and, on occasion, clients. Additionally, the employee will generally rate himself, so that his views of how he impacts his colleagues can be added to the mix.There is no absolute...
- Articles 2007-09-28
- Assessment Alternatives: Appraising Organizational Performance
- The 360-degree competency assessment has become the default process used by human resources professionals to provide feedback to employees regarding their performance. Employees are expected to study the feedback so as to figure out their strengths and weaknesses and to develop a plan to strengthen their productivity and effectiveness. Given...
- White papers 2005-11-11
- Employee Retention, Motivation & Development
- This white paper looks at how to retain, motivate and develop one of the business' major resources - the employees. One can see how Satisfaction Surveys can benefit the business through higher motivation, increased productivity and greater retention of staff, while 360 Degree Feedback Surveys will identify opportunities for further...
- White papers 2005-07-14
- Retooling 360s For Better Performance
- From the executive summary: ‘The 360-degree feedback tool combines input from supervisors, peers, and direct reports to provide a broad perspective on an employee's strengths and developmental needs. It has insinuated itself into the performance appraisal processes at an increasing number of companies. But as some firms are discovering, the...
- White papers 2004-02-23
- Business Intelligence: 360 Degree Insight: Silent Commerce Voices Answers To Tough Supply Chain Questions
- From the executive summary: ‘When sensors and tags are used throughout the supply chain, businesses can access the kind of granular data traditionally associated with Customer Relationship Management (CRM). Just as enterprises know the individual details and aggregate attributes of their customer base, silent commerce enables enterprises to track the...
- White papers 2003-10-01
- Using 360-degree Feedback In A Talent Management System
- The method of 360-degree feedback involves the use of multi-rater feedback systems. The method is popular with training professionals and human resource departments. The 360-degree feedback method supports the development of management and leadership skills. It also helps in assessing the strengths and weaknesses of employees and provides a basis...
- White papers 2003-08-19
- Research Briefing: General Manager Scores on 360° Leadership Navigator Linked to Store Sales at a Nationwide Retailer
- Today's retail managers begin and end their long workdays facing a multitude of job responsibilities. Delegating tasks, moving inventory, helping customers, and implementing sales promotions are just some of the duties facing these front-line leaders. The performance of the store or outlet often rests squarely on the retail manager's shoulders....
- White papers 2003-07-16
- 360-degree Feedback Best Practices To Ensure Impact
- From the executive summary: ‘The 360-degree feedback process, in which subordinates, peers, bosses, and customers provide behavioral and performance feedback to recipients has become ubiquitous in management and human resource development practices.’ The paper presents the best practices adopted by the organizations with regard to the feedback techniques. The paper...
- White papers 2003-01-01
- 360 feedback, Leadership, Management Style and Performance Improvement
- This article is to find new strengths and productivity through employee empowerment came the idea of performance appraisals from subordinates as well as superiors – “360-degree feedback.” It also involves three common ways of getting 360-degree feedback. It also includes set of questions before implementing 360 feedback and options of...
- White papers 2003-01-01
- The Dangers Of Using 360 Feedback For Performance Appraisal
- Many organizations today, focus their attention on improved performance and good results. The organizations in all sectors, including Government, are facing the challenge of operating efficiently and effectively. As a result, many organizations are adopting the process of 360-degree feedback for performance appraisal. However, experts suggest that although the idea...
- White papers 2003-01-01
- Using 360-degree Feedback To Evaluate Performance
- The 360-degree assessment points out blind spots individuals, team members, and managers cannot see about themselves. Depending on the maturity level of the individual, this revelation comes as a blessing or a curse. Assessment results should be facilitated in a way that leads to a complete process of improvement. Follow-up...
- White papers 2003-01-01
- 360 Degrees: Holistic Corporate Communications
- The article talks of 360 degree branding, which is the recent buzz in the world of communication. The article tells how to get all elements in the communications mix working in harmony. Interest in integration has grown recently as a direct result of budgetary pressures. Integration is a process to...
- White papers 2003-01-01
- Managing Customers from a 360 degree Perspective
- A brand is not just what you say it is, the brand is the totality of what the consumer experiences. Over all sale depends on the brand equity. For sale, branding process plays an important role it explains about quality, to taste, to packaging, to the retail environment, to...
- White papers 2003-01-01
- The 360-degree Audit: Early Warning Device for High-Risk Audit Teams
- This article is about risky behavior in audit teams that is to adopt the 360-degree assessment, an approach businesses have been using for decades. As the name implies, a 360-degree assessment looks at an individual or team from every perspective. The 360-degree assessment is particularly useful for learning what’s going...
- White papers 2002-08-01
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