Avaya Inc.

avaya inc. - All News and Analysis

• Investor Group Eases Rights Issue Guidelines

  ReutersUK - 2009-01-05

  By Joel DimmockLONDON (Reuters UK) - An influential investor group on Monday eased its best-practice rules for company share issues, aiming to make it less arduous for companies wanting to raise cash from their shareholders.The Association of British Insurers ABI -- whose members including Aviva AV and Prudential PRU own...

  Tags: Shareholder, Investor, Financial Accounting, Finance, ABI Guideline, Avaya Inc., HBOS Plc., Prudential Insurance Company of America

• Acme Packet Expands Board of Directors with Addition of Former Avaya COO Michael Thurk

  - 2008-10-27

  35 Year Industry Veteran Adds IP Communications and Enterprise Networking Experience BURLINGTON, Mass. -- Acme Packet, Inc. (NASDAQ: APKT), the leader in session border control solutions, today announced that Mr. Michael Thurk, former Chief Operating Officer of Avaya, Inc., has been appointed to the Company's Board of Directors effective...

  Tags: Acme Packet, Avaya Inc., board, Company, Mr., Nasdaq Stock Market Inc., network, NETWORKING, SOFTWARE

• Frost & Sullivan Recognizes Avaya as North American Leader in Inbound Contact Routing

  - 2008-10-27

  Avaya Inc. today announced it has received Frost & Sullivan's 2008 North American Market Leadership Award for Inbound Contact Routing, based on its dominant position in shipments, leading market share position in revenues and its proactive approach to innovation in this key segment of the contact center market. This...

  Tags: Avaya Inc., Frost & Sullivan, SOFTWARE

• Daily Dispatch: General Motors, Avaya, JetBlue, Whole Foods

  - 2008-09-22

  Daily Dispatch: General Motors, Avaya, JetBlue, Whole FoodsRE: Daily Dispatch: General Motors, Avaya, JetBlue, Whole FoodsWe can still save money on gas. The oil companies understand this very well. They price gas low enough to ensure that there is not a strong enough incentive to move the market away from...

  Tags: Whole Foods, JetBlue Airways Corp., Avaya Inc., General Motors Corp.

• Avaya Customer Service Technologies Help Businesses Gain Strategic Advantage in Tough Economic Times

  - 2008-08-05

  A broad range of businesses -- from transportation to government to direct marketing -- are choosing Avaya customer service solutions to gain a strategic advantage during challenging economic times. Three organizations using contact center technologies from Avaya -- the leader in the...

  Tags: agent, Avaya Inc., Economic Times, Indianapolis, MARKETING, SOFTWARE

• IDC's 2008 Marketing Performance Matrix Identifies Avaya, Citrix, HP, Nortel, and Sun as Innovators in Tech Marketing Leadership

  - 2008-07-31

  IDC Provides Executive-Level Insight Into What Makes the Technology Industry's Best-in-Class CMOs Successful FRAMINGHAM, Mass. -- IDC's CMO Advisory Practice today released the third annual results of its Marketing Performance MatrixSM, which identifies marketing leaders by drawing a direct correlation between a company's internal marketing operational efficiency and its...

  Tags: Avaya Inc., Citrix Systems Inc., Hewlett-Packard Co., International Data Corp., leadership, MARKETING, Matrix, Nortel Networks Corp., Sun Microsystems Inc.

• Avaya to Create New Subsidiary Focused on Sales, Service and Solutions for U.S. Government

  - 2008-07-07

  Avaya, a leading global provider of business communications applications, systems and services, today announced that it has created a wholly owned subsidiary that will focus on sales, service and solutions for the U.S. Government. The new subsidiary, to be called Avaya Federal Solutions Inc., launches August 1, 2008. ...

  Tags: Avaya Inc., Collaboration, NETWORKING, SALES, SOFTWARE, TELECOMMUNICATIONS, U.S. Government, VOIP

• Infrastructure to Refresh Global Enterprise Telephony Market Expansion

  - 2008-06-24

  DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/research/f2146a/world_enterprise_t) has announced the addition of Frost & Sullivan's new report "World Enterprise Telephony Markets" to their offering. OPEX reduction through network and skill convergence across voice and data infrastructure is driving growth of world enterprise IP telephony markets. With these benefits in...

  Tags: Avaya Inc., CALA, EMEA, Frost & Sullivan, IP, NETWORKING, revenue, TELECOMMUNICATIONS, telephony, VOIP

• Avaya Names Jeremy Butt to Lead Avaya Worldwide Channels

  - 2008-06-17

  Avaya, a leading global provider of business communications applications, systems and services, today announced that Jeremy Butt has joined the company as vice president of Worldwide Channels. Butt will lead the company's channel sales organization developing strategies and programs for more than 3400 system integrators, service providers, distributors, value-added resellers...

  Tags: Avaya Inc.

• Avaya Appoints Bob Lyons to Lead Contact Center Division

  - 2008-06-17

  Avaya, a leading global provider of business communications applications, systems and services, today announced it has appointed Bob Lyons to lead the company's global contact center organization. As general manager and vice president of Avaya's customer service applications division, Lyons will oversee a business that plays a central...

  Tags: Avaya Inc., contact center

• Frost & Sullivan Lauds Avaya for its Dominance in North American Premise-based Outbound Dialing Markets

  - 2008-06-16

  PALO ALTO, Calif. -- Based on its recent analysis of the outbound dialing market, Frost & Sullivan recognizes Avaya with the 2008 North American Frost & Sullivan Award for Market Leadership in premise-based systems for its move to the market share leadership position, robust product mix, and stellar customer focus....

  Tags: Avaya Inc., Frost & Sullivan, Leadership, SOFTWARE

• Frost & Sullivan Recognizes Avaya as North American Leader in Outbound Communications Market

  - 2008-06-16

  Avaya Inc. today announced it has received Frost & Sullivan's 2008 North American Market Leadership Award for Outbound Dialing, based on its leading market share position, high-quality product mix and focused customer strategy in premise-based outbound communications.

  Tags: Avaya Inc., Frost & Sullivan

• Avaya Introduces Public Safety Communications Solutions for Next Generation 911

  - 2008-06-09

  Avaya today introduced technologies designed to address the urgent need to upgrade outdated 911 systems. Avaya Public Safety Communications Solutions enable 911 centers to adopt the advanced communications technologies required to handle the growing number and types of communications coming from consumer technologies and streamline processes for faster, more effective...

  Tags: Avaya Inc.

• Lou D'Ambrosio to Step Down as Avaya CEO and President for Medical Reasons

  - 2008-06-09

  Avaya, a leading global provider of business communications applications, systems and services, today announced that President & CEO Lou D'Ambrosio will be stepping down for medical reasons.

  Tags: Avaya Inc.

• Verint Witness Actionable Solutions' Impact 360 Recording Software Receives "Avaya Compliant" Rating in Europe

  - 2008-06-04

  Impact 360 Recording Solution Compatible with Key Avaya Contact Center and IP Telephony Solutions, Including Avaya MultiVantage Express

  Tags: Avaya Inc., software

• KnoahSoft Call Recording, Quality and Performance Management Solution Now Rated "Avaya Compliant"

  - 2008-06-04

  KnoahSoft's Harmony Software Suite for VoIP-based Call Recording, Quality and Performance Management is Now Compatible With Avaya Communication Manager; Drive Better Results with Lower Costs; Facilitate High Quality Interactions and Initiatives between Agents and Supervisors in Avaya-Based Contact Centers

  Tags: Avaya Inc., Quality

• Avaya Named to the 2008 "World's Most Ethical Companies" List by the Ethisphere Institute

  - 2008-06-04

  Avaya, a leading global provider of business communications applications, systems and services, has been named to World's Most Ethical Companies list for 2008 by The Ethisphere Institute . This marks the second consecutive year Avaya has been named to the annual listing which was initiated in 2007.

  Tags: Avaya Inc.

• Avaya Appoints Christopher Formant to Lead Its Global Services Organization

  - 2008-06-03

  Avaya, a leading global provider of business communications applications, systems and services, today announced it has appointed Christopher Formant as president of Avaya Global Services . In this role, Formant will lead the company's global services business at a time when more companies are seeking advanced technology solutions for...

  Tags: Avaya Inc.

• eTelemetry Solution Now Rated "Avaya Compliant"

  - 2008-05-28

  * Locate911-A is compatible with key Avaya VoIP solutions

  Tags: Avaya Inc.

• FANUC Robotics Selects Avaya IP Contact Center Solutions to Turn Customer Service Into a Competitive Asset

  - 2008-05-19

  FANUC Robotics America, Inc., the world leader in industrial robots, has turned its customer care operations into a competitive business asset with an Internet Protocol IP-based contact center solution from Avaya Inc.

  Tags: asset, Avaya Inc., customer service