Strong lending relationships between banks and small and medium-sized enterprises SMEs play a key role in the bank-based financial system of Germany. So far, they have been mainly described by the notion of a house bank and transactional features of long-term bank-customer relationships. In contrast, the paper considers interactional variables...
Any bank customer in Europe who wants to transfer money or pay bills in the euro area often spend more time, effort and money than for domestic payments. A European guideline should put a stop to such disparity in payment processing. This is not only good news for customers; it's...
Self service is one of the hottest topics being discussed in a payroll or HR conference or trade show. Self service is to payroll and HR, what online banking is to a bank customer. It is convenient, provides an automated interface to typical business processes and functions, reduces wait times...
