BNET Industries
Convergys Corp. (CVG) is in the Technology Industry
- Revenue
- Dec 31 2007
- $2.8B
- Profit
- Dec 31 2007
- $169.5M
- Market Cap
- Oct 14 2008
- $1.4B
Latest News and Analysis
Convergys Corp. Q2 2008 Earnings Call Transcript
Question-and-Answer SessionThank you. We will now begin the question and answer session. [Operator Instructions]. Our first question comes from TC Robillard with Banc of America Securities. Your line is open. TC Robillard - Banc of America Securities Great, thank you. Good morning, guys. David F. Dougherty - President and...
Convergys Thought Leadership Speaker Series: Companies Must Differentiate Their Service in Today's Experience-Based Economy. Now What?
CINCINNATI -- At the Customer Care and Services Forum Retreat in Las Vegas, Nevada, today, Convergys Corporation (NYSE: CVG), a global leader in relationship management, shared its insights on how businesses must now compete in today's "experience-based economy" where the key driver of customer loyalty and satisfaction is a positive...
Convergys and Cellular South Renew Contract for Relationship Management Solution
CINCINNATI -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that it will continue to provide Cellular South with an end-to-end business support solution for the provisioning, usage mediation, billing, and associated customer support of its wireless telecommunications services. Cellular South is one of the largest...
Convergys Thought Leadership Speaker Series: Companies Must Be Customer Informed to Drive Growth and Retention Through a Superior Customer Experience. Now What?
CINCINNATI -- At the Frost & Sullivan Global Shared Services and Offshoring Summit in Singapore today, Convergys Corporation (NYSE: CVG), a global leader in relationship management, shared its insights on how companies must better understand and interact with their customers, both existing and prospective, to retain those customers, sell more...
Convergys' Comments on Impact of Possible Acquisition of Alltel
CINCINNATI -- Convergys Corporation (NYSE:CVG), a global leader in relationship management, today commented on the possible acquisition of Alltel Wireless by Verizon Communications Inc (NYSE: VZ), in response to numerous inquiries about the possible impact of such a transaction on Convergys revenues.
Convergys Appoints Mike Betzer as Senior Vice President, Relationship Technology Management
CINCINNATI -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announces the appointment of Mike Betzer as Senior Vice President, Relationship Technology Management RTM. He will report to Dave Dougherty, president and CEO of Convergys.
Kenexa to Provide Comprehensive Employee Assessment Solutions for Convergys
Kenexa ® (NASDAQ: KNXA) has been selected by Cincinnati-based Convergys Corporation (NYSE: CVG), a global leader in relationship management, to provide three on-line applications (Kenexa Prove It!®, Kenexa Interview Builder® and custom developed Kenexa Selectors) that scientifically assess employees for business-critical frontline positions.
Fortune Top 50 Industrial Manufacturer Renews Contract with Convergys for Customer Management Solutions
CINCINNATI -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that a Fortune Top 50 industrial manufacturer has renewed its contract for Convergys' industry-leading Customer Management solutions. Under the terms of the three-year agreement, Convergys will continue to provide top-tier customer service, sales, and technical assistance...
Salary.com™ Forms a Provider Alliance with Convergys to Offer Enhanced Compensation Outsourced Solutions and Services
Creates stand alone full-service compensation offering through advisory, analytical, and administrative services
Multi-National Automobile Finance Company Awards Convergys Five-Year Contract for Customer Management Solutions
CINCINNATI -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that a multi-national automobile finance company has awarded Convergys a five-year contract for Convergys' industry-leading Customer Management solutions. Under the terms of the agreement, Convergys will transform the client's customer service operations with top tier consumer...
Convergys Expands Client Offerings with Acquisition of Visage Mobile Subscriber Management Platform
CINCINNATI & SAN FRANCISCO -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it has expanded the solution set available to communications service providers through the acquisition of Visage Mobile's Subscriber Management Platform.
Alcatel-Lucent announces multi-year agreement with Convergys
CORPORATE IT UPDATE-C1995-2008 M2 COMMUNICATIONS LTD
Convergys to Expand Operations in Philippines by Nearly 50 Percent
CINCINNATI & MANILA, Philippines -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it will expand operations in the Philippines by nearly 50 percent with the addition of five new integrated contact centers throughout the country.
Alcatel-Lucent and Convergys Announce a Partnership To Provide Operators with a Pre-Integrated, Converged Billing and Customer Care Solution
Alcatel-Lucent to Integrate Convergys' Infinys Components into Its Converged Business Support System BSS for Both Mobile and Fixed Line Operators
Convergys Thought Leadership Speaker Series: Companies Are Increasingly Looking to Home Agents to Expand Their Customer Service Workforce. Now What?
CINCINNATI -- At the Gartner Outsourcing and Vendor Management Summit in Washington, D.C. today, Convergys Corporation (NYSE: CVG), a global leader in relationship management, shared its insights on the challenges and advantages of using outsourced home agent solutions for customer service.
Convergys Announces New Solutions for In-house Customer Service Operations
Solutions Address Demand for More Technology Enablement of the Customer Service Experience Across Live Agent and Self-Service Channels
Large U.S. Communications Company Extends Contract with Convergys for Relationship Management Solutions
CINCINNATI -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that a leading U.S. communications company with millions of subscribers has extended and expanded its agreement with Convergys for its state-of-the-art Relationship Management Solutions. The expanded contract includes a 12-month extension of Infinys [R] license support...
Convergys Thought Leadership Speaker Series: Companies Want More from Customer Service Outsourcing Than Reduced Costs. Now What?
CINCINNATI -- At a two-day Financial Times Global Outsourcing and Offshoring Conference in London this week, Convergys Corporation (NYSE: CVG), a global leader in relationship management, will share its insights on what's ahead for customer service outsourcing.
Convergys Corp. Q1 2008 Earnings Call Transcript
Question-and-Answer SessionThank You. [Operator Instructions]. Our first question comes from Jason Kupferberg with UBS. Jason Kupferberg - UBS Hi, good morning guys. David F. Dougherty - President and Chief Executive Officer Hi Jason. Jason Kupferberg - UBS I just want to start out going through some of these? the...
Company Profile for Convergys Corporation
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
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- Incorporated: 1998
- CEO: Mr. David F. Dougherty
Convergys is engaged in the provision of relationship management services to its clients to support their customers and employees. As of Dec 31 2007, Co. operated through three business segments: Customer Management, which provides outsourced customer care services as well as consulting services to in-house customer care operations; Information Management, which provides convergent rating, charging and billing systems for the global communications industry; and Human Resources Management, which provides human resource business process outsourcing (HR BPO) applications as well as learning systems.
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Convergys Corp. Company Info
Board of Directors
Mr. Philip A. Odeen
Non-Executive Chairman
Mr. Steven C. Mason
Mr. Willard W. Brittain Jr.
Mr. Ronald L. Nelson
Mr. David B. Dillon
Mr. David R. Whitwam
Mr. John F. Barrett
Mr. David F. Dougherty
Mr. Joseph E. Gibbs
Ms. Zoë Baird
Mr. Richard F. Wallman
Mr. Thomas L. Monahan III
Contact Information
201 East Fourth Street
Cincinnati, OH
513 723-7000
NAICS Code
Computer Systems Design Services: 541512
