Successful Customer Relationship Management CRM requires customer-centric strategies across all areas of an organization's business - from its culture to its integration of business processes. These strategies use customer information as a common foundation in providing continuity of service across all business functions, yet allow each service to optimize around...
Consumer privacy and the market for customer information in electronic retailing are investigated. The value of customer information derives from the ability of firms to identify individual consumers and charge them personalized prices. Two settings are studied, an anonymity regime in which sale of customer information is not possible, and...
Newegg.com, the second-largeste-tailer in the U.S., prides itself on the wealth of product andinformation it offers, great customer service and a loyal customerfollowing. This June, the company reached the benchmark of one millioncustomer product reviews. To commemorate the achievement the popular onlineretailer announced a surprise giveaway of more than $13,000...
Portland's Bureau of Development Services has chosen 10 high school students for the second year of its summer internship program. The BDS partnered with Jefferson High School's Career Pathways Program to choose five students to work in site development, administrative services, permit services, information technology, combination inspections,...
Premier Information Management, Inc.(PINKSHEETS: PIFR) today launched a major upgrade of its proprietary clientsoftware providing customers with greatly improved capabilities and fasteraccess times. Premier engaged Nanohex Corp earlier in the year with the specific remit ofdecreasing order processing times and improving client interface tools.Client beta testing was successfully completed last...
Primus Telecommunications, Inc. today announcedthat it has executed an agreement with Hughes Network Systems, LLC HUGHESto resell HughesNet® broadband satellite Internet service to Primuscustomers in the continental United States and Puerto Rico. The agreement allows Primus to offer broadband services to all its small-and medium-sized business SMB customers, including those...
CordaTechnologies and RahmatAllied announced their partnership today for targeting businessintelligence users in Malaysia. Rahmat Allied Sdn Bhd RASB, based inBayan Lepas, Penang, and their field office in Kuala Lumpur, Malaysia wasincorporated in December 1999 to tap available opportunities in the growinginformation and communication technology markets. Corda Technologies...
Symantec Corp. (NASDAQ: SYMC), makers ofNorton security software, today announced that Toshiba America InformationSystems, Inc., Digital Products Division and Toshiba of Canada Limited willinclude Norton 360 or Norton InternetSecurity 2008 on all of its laptop computers. Toshiba will offer afull-featured complimentary 60-day introductory subscription...
Siemens Offers NCR MediKiosk Self-Service Solutions to Customer Base DAYTON, Ohio & MALVERN, Pa. -- Siemens Healthcare and NCR Corporation (NYSE: NCR) are collaborating to offer NCR MediKiosk([TM]) solutions to the Siemens customer base in North America. NCR is a global leader in self-service solutions across multiple industries,...
SAN JOSE, Calif. -- Samsung Electronics Co., Ltd., a worldwide leader in digital consumer electronics and information technology, announces the industry's first seven-year product warranty for a hard disk drive. Prior hard drive warranties have been limited to three to five years. The Spinpoint F1 RAID Class (F1R) 3.5" SATA...
~ CMPi Invests in SAVVIS' Solutions to Boost International and Digital Business Expansion ~ LONDON -- CMP Information CMPi, a leading publisher owned by United Business Media Plc, has signed a 1.5 million, five year deal with SAVVIS to enable more effective use of existing IT resources and...
Reduced Customer Satisfaction, Loss of Trust, Reputation Damage Cited by Consumers as Leading Business Consequences from Security Breach ISLANDIA, N.Y. -- Only an average of eight percent of Americans say they are very confident in the ability of U.S. retailers, government and banks to protect their personal information,...
CA-Sponsored Survey Shows the Nature of Security Threats is Changing as Internal Security Breaches Continue to Increase ISLANDIA, N.Y. -- A national security and privacy survey sponsored by CA, Inc. (NASDAQ: CA) and conducted by The Strategic Counsel showed that security threats from within an organization now are...
Demand Fueled by the Need for Anytime, Anywhere Access to Patient Information and a Cost Effective Solution for Business Continuity BOSTON -- PatientKeeper[R], Inc., the leading provider of integrated physician information systems, announces that its MEDITECH customer base has grown to over 200 hospitals, representing a significant portion...
Leading business intelligence and Web service provider leverages Ektron CMS400.NET to develop a custom Web site for the Manufacturing Industry NEW LONDON, Conn. & NASHUA, N.H. -- MResult[R] Corp. and Ektron Inc., a technology and market leader in Web content management software, today announced the availability of a...
HARTSVILLE, S.C. -- The Board of Directors of Sonoco (NYSE: SON) today declared a regular quarterly dividend of $.27 per common share. This 333rd consecutive quarterly dividend will be payable September 10, 2008, to shareholders of record as of August 15, 2008. About Sonoco Founded in...
NEW BRAUNFELS, Texas -- Infinity BathTea Systems has announced the reformulation of its line of transdermal hydrotherapy products. The products use only certified organic herbs and essential oils and are now paraben free, phthalate free, sodium laurel/laureth sulfate free and contain no synthetic fragrance. "At Infinity, we know...
ID-Check To Be Used in Approximately 30 Stores across The U.S. PORT TOWNSEND, Wash. -- Intelli-Check - Mobilisa, Inc. (AMEX:IDN), a technology company specializing in wireless and identity systems, announced that it has been awarded an initial 12-month contract from L.L.Bean, Inc., to install desktop kiosks in approximately...
Customer Support Web Portal Provides Global Users with Single Point of Entry to Enhanced Support Services and Collaborative Innovation Platform CHICAGO -- BigMachines, Inc., the global leader in on-demand sales configuration and proposal software, announced that the company has expanded its Customer Support program to include a new...
New BearingPoint Solution Suite Addresses Information Analytics, Sharing and Storage MCLEAN, Va. -- BearingPoint, Inc. (NYSE:BE), one of the world's largest management and technology consulting firms, today announced that it will offer the new release of Oracle's Enterprise Performance Management EPM System as part of its recently introduced...
Articles 2008-07-16
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