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- Human Touch - How Transforming Banking Sales Behavior Can Spur High Performance
- A concerted effort to improve sales force performance can deliver impressive financial results in the short term and help maintain that high performance long term. A targeted marketing initiative, properly managed, can deliver revenue increases of 20 percent - 40 percent within a single quarter. This article discusses how a...
- White papers
- Communicating Effectively with Groups
- The workplace has changed radically in the past 30 years, and in many cases instructions are given—and discussions happen—over e-mail and the phone. That said, some issues and tasks are still best handled in person, and being able to get your point across clearly to groups within and outside your...
- Articles 2007-11-14
- IBM WebSphere Portal White Paper by Strategic Focus Market Research
- This Strategic Focus Market Research document introduces the reader to the concept of Enterprise Portals as a means of conducting business on the Internet. The discussion continues onto the value of using Enterprise Portals, combined with Service Oriented Architecture SOA methods, to tie existing processes and applications together to support...
- White papers 2007-08-01
- Criteria For The Evaluation Of Business Process Simulation Tools
- This paper focuses on a process of simulation software packages selection in the context of business process change projects. The paper presents discrete event simulation, its relation to business process modelling and examples of its practical applications in business process change projects. Features of business process simulation tools are examined,...
- White papers 2007-04-10
- Solve Your Toughest Planning and Scheduling Problems: How Business Managers Can Use Optimization Technology
- Optimization models help managers make smarter decisions by finding improvements they couldn't find on their own. This comprehensive overview explains how optimization is used to improve planning and scheduling decisions, lower costs, provide better service, reduce risk, and maximize profitability. It describes the motivation for developing optimization models and articulates...
- White papers 2007-01-01
- A Research Framework For The Electronic Procurement Adoption Process
- This paper develops a research framework for addressing issues perceived as critical to understanding the e-procurement adoption process. Possible explanations relating to the adoption process by business are considered, accounting for the drivers and potential impediments. The discussion provides the basis for the development of a predictive model of the...
- White papers 2006-12-29
- Power Analysis System Based On Data Warehouse
- Data warehouse provides an effective way for analysis and statistic to the mass data, and helps to do the decision-making. The paper introduces the data warehouse and the online analysis process. According to the power management information system, the paper analyzes the power-oriented multidimensional database modeling and the presentation of...
- White papers 2006-05-05
- Not Every Change Is Continuous Improvement
- This paper has two main sections: the first section presents an examination of characteristics of change and of continuous improvement. It provides a theoretical underpinning for the continuous improvement utilised at CQU. The CQU model for continuous improvement, "Business Process Improvement Model" has been developed taking into account contemporary business...
- White papers 2005-02-05
- The Effect Of Video-Augmented Chat On Collaborative Learning With Cases
- The effect of augmenting a chat-based learning system is investigated, with a low- and high-quality video link, on the focus (factual vs. abstract) of a case-based learning discussion. Efficient learning with cases requires discussion on the case as well as on the meaning of abstract knowledge. The authors found that...
- White papers 2004-11-21
- Assuring the Continued Recycling of Light Metals in End-of-Life Vehicles: A Global Perspective
- This article reviews issues and technologies in recycling, both current and future, with a focus on end-of-life vehicles ELVs and their increasing light material content. Discussion includes the issues involved in designing for recycling, the existing global scrap recycling system, and interactions between different types of recyclables and different sections...
- White papers 2004-08-01
- Distributed Sensing For Quality And Productivity Improvements
- Distributed sensing, a system-wide deployment of sensing devices, has resulted in both temporally and spatially dense data-rich environments. This new technology provides unprecedented opportunities for quality and productivity improvement. This paper discusses the state-of-the-art practice, research challenges, and future directions related to distributed sensing. The discussion includes optimal design of...
- White papers 2004-07-26
- Decision Support Systems For Police: Lessons From The Application Of Data Mining Techniques To 'Soft' Forensic Evidence
- Computer science technology that can support police activities is wide ranging, from the well known geographical information systems display ('Pins in maps'), clustering and link analysis algorithms, to the more complex use of data mining technology for profiling single and series of crimes or offenders, and matching and predicting crimes....
- White papers 2004-06-15
- Other Ways Of Knowing: Discovering Peace And Conflict Resolution
- Logical and analytical thinking is common, useful, and well valued, but it's not the only way of knowing. It's only the most outward way of knowing. There are realities we can't know through analysis. Yet inner and outer knowing doesn't contradict each other. Knowledge doesn't contradict knowledge. This paper describes...
- White papers 2004-05-18
- Need Help?: Use The Microsoft FrontPage Discussion Groups
- A discussion group is something like a Web site for messages. Participating in the Microsoft Product Support Discussion groups is a good idea for many reasons. You can get reliable help with any problems you may have. You may even stay to participate in the community and help build a...
- White papers 2004-03-01
- Lessons From Behavioral Finance for Retirement Plan Design
- This paper evaluates some of the key lessons of behavioral economics and finance research over the last decade for pension plan design. The discussion is divided into the natural phases of the retirement saving life cycle: accumulation, investment, and decumulation. After reviewing the lessons of behavioral finance, the paper concludes...
- White papers 2003-12-03
- Global Service Provider Strategies and Networking Alternatives
- This paper focuses on network planning strategies for the global communications carrier. It discusses strategic planning for the provision of new data and Internet services, and assesses alternative network designs and technologies to provide optimized solutions and service delivery. The discussion covers the regional, metropolitan and local, or last mile,...
- White papers 2003-02-11
- Corporate Reform: The Heat Is On
- The article is on the new law that gives the directors more power and responsibility—and exposes them to greater legal risk. The discussion is about how they can wield their extra clout and avoid seven potential pitfalls. A close look at seven specific areas of the new law that are...
- White papers 2003-01-01
- ESOP Distribution and Diversification Rules
- This page was written to answer common questions from managers, rank-and-file ESOP participants in ESOP companies, and others about when and how ESOP participants are paid out. The discussion assumes that the reader knows what an ESOP is, etc.; for basic background information, read our overview of employee ownership. Note...
- White papers 2003-01-01
- An Effective Framework
- The need for efficient data, mapping tools and processes is ever more apparent. The article demonstrates how to collect and apply data to produce an effective and robust risk management framework. The article discusses the common data elements required for risk management. It focuses on the sources of different types...
- White papers 2003-01-01
- Children With Disabilities and Their Families in Canada: A Discussion Paper
- The objective of the National Roundtable on Children with Disabilities is to identify policy issues through the lens of children with disabilities and their families. The purpose of this discussion paper is to provide some context for these discussions based on research. It is hoped that this paper will stimulate...
- White papers 2002-11-01
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