Effective Customer Experience Management Resources | BNET
On The Insider: Amy Winehouse Has Brain Damage?

Resources

1 Resources for

Effective Customer Experience Management

  • Subscribe to this listing via:
  • RSS
  • Email

BNET Resources

Live Webcast: Effective Customer Experience Management
Companies of all sizes are increasingly more concerned about the overall effectiveness of their online business. Much can be learned from the traditional Web analytics, which are certainly very important, but is it enough to simply measure traffic? What people click, where they linger and how they ultimately...
Tags: Effective Customer Experience Management, Customer Experience, Webcast
Webcasts 2008-07-17

Additional Resources

Qponix Unveils Combo Widget
FOOD AND BEVERAGE CLOSE-UP-8 June 2009-Qponix Unveils Combo WidgetC2008 - CloseUpMedia - newsdesk@closeupmedia.com Qponix launched its widget-based network that connects brands, promotions and coupons directly with consumers as they shop online. The new solution offers retailers and manufacturers the opportunity to engage consumers...
Articles 2009-06-08
SugarCRM Announces Sugar 5.1 General Availability
Delivers Enhanced Enterprise Reporting and Wireless Features SugarCRM's User Base Consists of Over 400,000 Users on 50,000 Installations in 195 Countries CUPERTINO, Calif. -- SugarCRM Inc., the world's leading provider of commercial open source customer relationship management CRM software, today announced the general availability of Sugar...
Articles 2008-08-27
Five Guys Selects Saba Learning OnDemand to Deliver Training that Supports Organizational Quality and Service Goals
OnDemand Solution Will Enable Rapidly Expanding Business to Provide Consistent Training to Ensure an Optimal Customer Experience REDWOOD SHORES, Calif. -- Saba (NASDAQ:SABA), the premier people management software and services provider, today announced that Five Guys[R] Burgers and Fries, a rapidly expanding restaurant business, is implementing Saba Learning...
Articles 2008-08-26
InnoPath to Host LiMo Device Management Working Group Meeting
Advancing DM Support on Open OS Platforms SUNNYVALE, Calif. -- InnoPath Software, the leader in Mobile Device Management MDM, is hosting the LiMo Foundation's Device Management Working Group at its headquarters in Silicon Valley beginning on August 25th. InnoPath currently chairs the working group, with a goal of...
Articles 2008-08-25
Zurich North America Commercial Appoints Richard Richiski Head of Distribution and Regional Management for Specialties Business Unit
SCHAUMBURG, Ill. -- Zurich North America Commercial today announced Richard Dick Richiski has been appointed head of distribution and regional management for its Specialties business unit. In this role, Richiski will assume responsibility for directing regional performance of Zurich's Specialties business unit across North America, which encompasses effective delivery of...
Articles 2008-08-25
TeleHealth Names Richard A. Warner New Director of Project Management
RALEIGH, N.C., Aug. 20 /PRNewswire/ -- TeleHealth Services, Inc., a leading provider of integrated communication solutions for the healthcare market, has recruited Richard A. Warner to the new position of Director of Project Management. His duties will include leading a nationally deployed team of professional project managers in...
Articles 2008-08-20
Demandware Shares 10 Tips for Getting Your eCommerce Site Holiday-Ready
Leading On-Demand eCommerce Provider Offers Expert Insight to Help Online Retailers Deliver a First-Class Holiday Shopping Experience WOBURN, Mass. -- As more consumers choose to shop online this holiday season, Demandware, developer of the only enterprise-class on-demand ecommerce platform, offers online retailers 10 tips for getting their sites...
Articles 2008-08-18
Frost & Sullivan Lauds Aspect Software for Its Strategic and Product Dominance Over the Contact Center Market
PALO ALTO, Calif., Aug. 18 /PRNewswire/ -- Based on its recent analysis of the contact center software market, Frost & Sullivan recognizes Aspect Software, the world's largest company solely focused on unified communications for the contact center, with twin awards: 2008 North American Product Line Strategy, and 2008 EMEA...
Articles 2008-08-18
New Brazilian Wireless Operator, aeiou, and SmartTrust Join to Deliver Better Experience for the Subscriber
SmartTrust, a developer of MDM and SIMmanagement software for mobile operators, and newly launched São Paulo,Brazil wireless operator aeiou today announced that aeiou will deploySmartTrust software to better manage the subscriber and value added serviceexperience. GSM operator aeiou, which introduced service in São Paulo thismonth, will use solutions from SmartTrust...
Articles 2008-08-06
McGraw-Hill Higher Education Develops Tool to Unlock Content for Sakai Learning Management Platform
Katana Enables Professors Easy Access to High Quality, Publisher-Vetted Content on Open Source Platform NEW YORK, Aug. 1 /PRNewswire/ -- Today's professors are looking for online content and products that are easy to implement and provide quality educational materials efficiently and effectively through a fully customized learning...
Articles 2008-08-01
Continental Announces Retirement of David Grizzle
HOUSTON, Aug. 1 /PRNewswire-FirstCall/ -- Continental Airlines announced today that its senior vice president customer experience, David Grizzle, 54, has informed the company that he has decided to retire effective Sept. 19, 2008 to pursue other commercial and charitable activities. "David has been a dedicated and...
Articles 2008-08-01
Anything Trucker, Inc. Targets the $165 Billion Trucking Industry as the Primary Market for Its Products and Services
Anything Brands Online, Inc. (PINKSHEETS: ANYT)announced today that its Anything Trucker, Inc. ATI subsidiary( www.anythingtrucker.com ) has entered into a Marketing Agreement withFreight Shares Network, Inc. FSN. The company expects to experienceincreased revenue and profits for all its business segments as a result ofthis relationship. FSN with over 40,000...
Articles 2008-08-01
Aspyra Adds South Central Regional Sales Manager
CALABASAS, Calif. -- Aspyra, Inc. (AMEX:APY), a leading provider of clinical and diagnostic information solutions for the healthcare industry, today announced Micah Ciancia has joined the Company as Regional Sales Manager for the South Central U.S. region. Micah Ciancia brings with him over a decade of experience in...
Articles 2008-07-31
Wet Seal Selects Oracle® Retail Applications to Deliver Better Customer Insight
The $600M Specialty Retailer Will Use Oracle Retail Applications to Help Improve the Customer Shopping Experience and Increase Profitability REDWOOD SHORES, Calif., July 28 /PRNewswire-FirstCall/ -- -- The Wet Seal, Inc. has selected OracleR Retail merchandising, optimization and stores applications to help increase profitability through more effective...
Articles 2008-07-28
Nimsoft Extends Monitoring to End User Experience for Web Services and Business Critical Web-Based Applications
Nimsoft, Inc., the "Big 4" alternative forIT performance and availability monitoring solutions, today announced thatit has extended its flagship solution to offer real user response time inreal time for Web services and Web-based applications. NimBUS Real UserMonitoring RUM is a cost-effective appliance that collects and analyzesactual application traffic, providing quantitative...
Articles 2008-07-28
RatePoint Releases New Features to Its E-Mail Marketing Services
New Design Editor, Addition of 140 New Template Design Options and Enhanced Mailing List Capabilities Make it Easier for Businesses to Stay Connected to Customers NEEDHAM, Mass. -- RatePoint, a leading provider of customer feedback and online reputation management services, today announced significant feature enhancements to its e-mail...
Articles 2008-07-24
Semiconductor Burn-In Supplier Antares Develops New Chamber-less Room Temperature Burn-In (RTBI) System for Slot-by-Slot Management of Low-Volume Qualifications, Mixed-Device Testing
Thermal engineers fromsemiconductor test supplier Antares Advanced Test Technologies haverecently examined the effects of chamber-less room temperatureburn-in RTBI on small-lot qualifications and mixed-device reliabilitytesting as part of their latest product-development initiative, accordingto Chris Lopez, the company's manager of thermal solutions. Thermal engineers at Antares report that...
Articles 2008-07-10
GameFly.com Chooses Omniture Test&Target to Improve Online Customer Experience and Increase Registration
Omniture, Inc. (NASDAQ: OMTR), a leading providerof online business optimization software, today announced that GameFly.comhas selected Omniture Test&Target to improve its users' online video gamerental experience and provide quantifiable results from its new onlinemarketing campaigns. GameFly is theleading video game rental service. Consumers...
Articles 2008-07-10
E-Junkie Announces Strategic Partnership With ControlScan
E-Junkie ( www.e-junkie.com ), aleader in shopping cart and merchant services, announced today itspartnership with ControlScan ( www.controlscan.com ), an Approved ScanningVendor ASV certified by the Payment Card Industry PCI, to help itsmerchants meet mandatory requirements set forth by the PCI Data SecurityStandard PCI DSS Council. "E-Junkie is...
Articles 2008-07-10
  • << Previous
  • page 1 of 1
  • Next >>
advertisement
advertisement