Food retailers typically struggle to differentiate themselves, especially when they rely on the standard levers of cheaper prices and geographic penetration. This paper reveals key insights into what actually drives customer advocacy, as well as what grocers can do to improve the level of advocacy among their customer populations....
... AND THE GROCER GOLD WINNERS ARE Strong results, superb marketing, inspired product innovation, keen pricing, great customer service, close attention to delivery and availability and, above all, giving the customers what they wanted. These were th ... AND THE GROCER GOLD WINNERS ARE Strong results,...
Tesco has more than halved the price gap between itself and Asda, according to data from The Grocer I00 and The Grocer 33 shopping surveys. With just three months left to go before The Grocer 33's End Of Year Review in June, figures from...
Asda is the UK's cheapest supermarket according to the latest Grocer 100 price survey, significantly increasing its lead over arch-rival Tesco since this time last year. With an average weekly trolley price of 174.10 [pounds sterling], Asda was 1. Asda is the UK's...
Tesco has emerged as the cheapest non-food retailer in the first-ever The Grocer 33 Non-Food report. However, with only a minor difference in basket price, Asda is striving to pip its arch-rival to the post. Sainsbury is some distance behind the m Tesco...
In a closely fought competition, Ocado has emerged triumphant as The Grocer Gold Awards' first Online Retailer of the Year. The award is based on The Grocer's quarterly barometer, The Grocer 33 Online, as well as a judging panel. Each quarter, m...
Typical. The publication of the report 'The Return of Rip-off Britain' last week generated reams of coverage in the nationals. But the stories were not about the rail tickets, computer games consoles, furniture and eating out in London that Joe Publi Typical. The publication of the...
Main picture: The grocer of the year Derek Willins of ACNielsen, Jeremy Vine, Asda boss Tony DeNunzio and The Grocer's editor Julian Hunt. As well as being named the grocer of the year--a prize made in association with ACNielsen--Asda won The Grocer Main picture: The...
Looking good costs money and, it seems, UK consumers are ever more willing to pay. The market for health and beauty products has picked up over the past year, growing 3.9% to nearly 6bn [pounds sterling], [TNS 52 w/e 25 February, 2007] and much of th ...
It's been all change for The Grocer 33 over the past six months. We have increased the frequency of basket rotations from once a month to once a week, and boosted our pool of products from which our shopping list is constructed, giving us a much broa...
Vote now for your personality of the year: www.grocercup.co.uk The Grocer Cup for Outstanding Business Achievement is one of the industry's top accolades. It is given to an individual who has inspired exceptional results and made the biggest contri Vote now for your personality...
Struggling to navigate between escalating labor costs and off-price competition, traditional grocery store chains have been forced to alter their strategies to maintain already narrow margins. In 2002, the industry posted the smallest annual sales Struggling to navigate between escalating labor costs and...
SIR; I was very interested to read about the new ecofriendly Tesco store in Wick, which was featured in The Grocer magazine last month (The Grocer, 2 December 2006). Indeed I was pleased to be able to visit it when I found myself in Caithness this we...
The US ain't expert in everything Sir; While I take no pleasure in the problems of others, it was heartening to read the feature `Rocky Ride Stateside' (The Grocer, April 28, page 38). How often we are told how far ahead the...
The Grocer Cup for Outstanding Business Achievement is one of the industry's top accolades. It is given to an individual who has inspired exceptional results and made the biggest contribution to the industry in the past year. And it's a special award The Grocer Cup for...
Congratulations to Landmark Wholesale managing director Martin Williams who will soon be experiencing a Champagne capsule flight on the British Airways London Eye courtesy of The Grocer. The lucky Williams will be able to take up to 19 friends into Congratulations to Landmark Wholesale...
The demise of consumer-direct grocers leaves many wondering--is this the end? Two leading Internet grocers called it a day before the first year of the new millennium could come to a close, leaving many online shoppers disappointed and analys ...
The Tesco store in Newton Abbot, Devon, managed by John Parker has been named as this week's star performing supermarket outlet in our Storewatch survey. Storewatch is one of the new features we have added to the well established Grocer 33 shoppin The...
Asda was named Britain's favourite supermarket for the second year running at The Grocer Gold Awards this week while Tesco was clear winner in the grocer of the year category. Asda president and CEO Tony DeNunzio said he was delighted to receive t ...
Tesco emerged triumphant from The Grocer Gold Awards 2005 after scooping a hat-trick of prizes, including the two most coveted accolades. Britain's number one retailer was named Grocer of the Year and Britain's Favourite Supermarket at Wednesday n Tesco emerged triumphant from The...
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