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42 Resources for

Instant messaging

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IMing Your Way to Productivity: Every year, a new study seems to come out claiming that either IMing is a productivity timesuck or that it's actually a useful, relatively non-intrusive tool. Recently, the scientific pendulum has swung to the "useful" side, as a recent study found that "workers who used instant messaging on the job...; Tags: Instant messaging, David Goldenberg, IMing, IM; Blog posts 2008-06-26
AOL: Last Ditch Efforts: Do you need help operating your computer-machine on the Intertubes? Once upon a time, AOL was master of its domain. Now that the world has realized the internet is free, AOL struggles to be useful. They bought Bebo, a social-networking site, in hopes that the young, international demographic will boost...; Tags: America Online Inc., Internet, Time Warner Inc., aol, IM, instant messaging, time warner cable, road runner, risky harold and maude, europe, bebo, social networking, analysts, howard lindzon, julie alexandria, wallstrip, stocks, stock stock exchange, investing, invest, nasdaq, nyse; Videos 2008-06-06
Using IM: Know The Lingo (And 4 Other Tips): Instant messaging IM is where users exchange written messages and files in real time, with no charge other than the Internet connection. Instant-messaging systems require you to set up contact lists. This facilitates the exchange of messages between individuals. They also tell you which of your contacts are online at...; Tags: Instant messaging, Microsoft Corp., IM, messaging, Internet, software; White papers
The Business Meeting Gets A Refresh: People complain about business meetings for a variety of reasons. The cost in travel and travel time is often at the top of the list - especially for those running a small business. Technology is opening the door to other ways of doing business meetings - ways that eliminate travel...; Tags: Microsoft Corp., Web conferencing, instant messenger, small business, Web; White papers
10 Tips For Instant Messaging In Your Business: A technology designed initially for one-on-one personal chats has reached the workplace. Many business people are choosing text-based instant messaging over phone calls and e-mail. They prefer its immediacy and efficiency in getting real-time information from partners, suppliers and colleagues working remotely. Instant messaging is essentially the text version of...; Tags: Instant messaging, Microsoft Corp., IM, workplace, phone, supplier, small business, e-mail; White papers

Microsoft CRM Conversation Gateway: VOIP - Implementation & Customization: Microsoft CRM is winning market share step-by-step from such the traditional CRM providers as Siebel, Saleslogix. This paper explains Microsoft Business Solutions CRM potential in the VoIP direction. Nowadays VOIP-based technologies and Instant Messaging Systems are getting wider and wider spread. Each work desk or each personal computer has one...; Tags: Telephony, Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Microsoft CRM, CRM, VoIP, IM, Microsoft Corp., PC, computer; White papers
10 Tips For Using Windows Instant Messaging For Business: Instant messaging will benefit businesses that work in teams or on projects more than it will many retailers, independent professionals and others. Why? Because IM enhances collaboration, but does not lend itself to opening new relationships. However, aside from the opportunities for time and cost savings, there are risks and...; Tags: Instant messaging, Microsoft Corp., IM, cost savings, collaboration, team, benefit, tool; White papers
JetBlue LiveTV to Buy Verizon's Airfone Network: Report: NEW YORK (Reuters) - JetBlue Airways Corp's JBLU LiveTV unit said it has agreed to buy Verizon Communications Inc's VZ Airfone network as aims to develop in-flight email and Internet services, The Wall Street Journal said on Monday. The companies did not reveal...; Tags: TELECOMMUNICATIONS, Network technology, JetBlue Airways Corp., Verizon Communications Inc., Internet service, New York, broadband Internet, e-mail, Thomson Reuters Corp., IM, satellite, broadband, Internet, programming, entertainment, TV, network; News items 2008-06-08
Ten Tools for Remote Teams: If you’ve got team members in multiple offices, you probably already use a fair amount of technology. But are you using the right tools for the right job? ...; Tags: Instant messaging, Kelly Pate Dwyer, video chat, Real-Time, IM, IM client, team, e-mail, handheld device, phone, video, PDA, worker, handheld, camera, job, desktop, tool, computer; Articles 2007-09-24
Distance learning: In honour of National Work from Home Day, the silicon.com team stayed out of the office to find out just how easy it is to do your job remotely. Below, they share their views on what worked and what didn't. Julian Goldsmith It's been...; Tags: Distance Learning, IM, Messaging, Laptop Computer, Press Room, Instant Messaging, E-mail, Groupware, Internet, Online Communications, Enterprise Software, Software, Silicon.com; Blog posts 2008-05-16
Five Freeware Gems I Use Every Day: Whenever I migrate to a new PC it happens more often than you might think, I immediately install the following five programs. I can't live without them, and neither should you. CopernicÂ Desktop Search Â I don't know why desktop-search utilities have all but vanished, but thank goodness Copernic...; Tags: Microsoft Excel, Instant messaging, Rick Broida, Copernic, freeware, Meebo; Blog posts 2008-04-30
Facebook Chat: Reports of AIM's Death Greatly Exaggerated: When social networking site Facebook's instant messaging service launched for select users last week, talk of Facebook Chat wholly devouring the IM industry soon followed. The New York Post ran a piece heralding the death of legacy IM client AOL Instant Messenger, which quoted Pali Capital analyst Richard Greenfield: ...; Tags: Facebook, AOL Instant Messenger, IM, Instant Messaging, Internet, Online Communications, Carlos Bergfeld; Blog posts 2008-04-17
Plain Spleak-ing: What's Next After Hearst Deal?: Yesterday we analyzed the partnership between the giant Hearst Corp. and pipsqueak, Spleak. Today, I asked Spleak's CEO, Morrie Eisenberg to explain his product, which is part chat-bot, part web-widget, and a mashup tool for professional media content and user generated content to co-exist semi-peacefully. "Spleak...; Tags: IM, Hearst Corp., Spleak, Instant Messaging, Business Structures, Internet, Online Communications, Finance, David Weir; Blog posts 2008-04-17
Behind the Hearst-Spleak Mashup: Mention the Hearst Corp. and it's tempting to think of a fading media empire, out of touch with new media, Web 2.0, etc. After all, this is the company that owns the San Francisco Chronicle, which has been sinking faster than the Titanic after it met its iceberg. ...; Tags: Hearst Corp., Instant Messaging, Investment, IPO, Web 2.0, Internet, Online Communications, Finance, Financial Services, David Weir; Blog posts 2008-04-16
Archive Your Instant Messages with Simkl: If you rely heavily on instant messaging for business communications, you've probably wished for a way to store conversations for future reference. Simkl archives instant messages to an online server and lets you search and share them. This "history saver" works with virtually all IM clients, from...; Tags: Instant messaging, Rick Broida, Simkl, IM; Blog posts 2008-03-03
Five Myths of Managing Up: Do the traditional rules still apply when it comes to keeping your boss happy? Myth #1: Always be in the office before your boss arrives. Conventional wisdom: If you're even five minutes late, the boss will think you're a slacker. Why it's...; Tags: Instant messaging, Team management, Geoffrey James, IM, flex-time, telecommuting, teamwork, team, e-mail, sales, cell phone, job, phone; Articles 2007-03-12
Getting Around to GTD: Two years ago, it was suggested to me that I submit the stacks and stacks of tattered yellow and white legal pads that had served as my social calendar for the better part of five years to be part of an exhibit called Instant Messaging: An exhibition of the debris...; Tags: Jeff Palfini, GTD; Blog posts 2008-02-19
Automatically Minimize Desktop Distractions: In Slate a few days ago, Jeffrey MacIntyre wrote about a few small applications he likes to call ZenWare for their supposed ability to cull distractions from your desktop. He tested a few of them out, and came away particularly impressed with Spirited Away for Macs—the PC version is Swept...; Tags: Desktops, David Goldenberg, desktop; Blog posts 2008-01-28
Why Sales Pros Hate Instant Messaging: The results of my highly unscientific poll suggest that, while sales pros have love email and cellular phones, they hate Instant Messaging, at least when it comes to selling. IM got ranked on the bottom, or near the bottom, by nearly every person who commented. Why...; Tags: Instant messaging, Sales strategy, Geoffrey James, IM, e-mail, sales, phone; Blog posts 2008-01-10
Information Overload Is Nothing New: How many people store a letter opener in the top drawer of their desk these days? O.K., we haven't done a survey, but we're pretty confident that the number would be relatively low. It used to be that you spent a significant chunk of time each day sliding that letter...; Tags: Instant messaging, E-mail, Jeff Palfini, Information Overload, Basex, worker, IM; Blog posts 2008-01-03