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- Package Implementation and Integration, ADM Support and Levels 1 and 2 Help Desk Services Using the Global Delivery Model
- Based in Washington D.C., Intelsat is a global satellite communications service provider. Despite having achieved a considerable and positive track record involving project-based implementation work, the challenge was to follow up this success with follow-on outsourcing work. Infosys, Intelsat's preferred partner for ADM or Application Development and Maintenance outsourcing provided...
- Case studies
- Integration of Renewable Energy Into Energy Systems
- The case study describes about energy systems. Future Energy Solutions analyzed a wide range of renewable energy based projects and programmes from around the world. We then identified and extracted best practice from these projects, building an understanding of whether, and how, to target future interventions to provide the maximum...
- Case studies
- Integration of Customer Systems With eReinsure's Web-hosted Platform for Reinsurance Placement
- The eReinsure platform is a web-hosted system that enables an insurer to manage the placement of reinsurance with chosen markets. We term it a "Transactional Negotiation" system as it provides for both the process of a transaction and the collaboration necessary between two parties to agree the terms of a...
- Case studies
- 2005 Supply & Demand Chain 100 Case Study - DSFI, LLC / Swift Technologies, Inc.
- As a manufacturer selling to resellers, all with demanding integration requirements, from procurement to Web site integration to order integration, DSFI faced growing demand to find ways to integrate and automate the various ways data flow into and out of the organization to and from suppliers and customers. By utilizing...
- Case studies
- Global Mergers & Acquisitions Merger Integration for the Aerospace & Defense Industry
- To achieve high performance, A&D companies must grow. Often that growth comes through Mergers and Acquisitions (M&A) - domestic, and increasingly, international. Accenture has helped hundreds of their clients realize high-performance by helping them through the M&A process. Accenture covers the entire M&A lifecycle - from pre-deal through the transaction...
- White papers
- Supply Chain and Demand Chain Integration: The Pathway to Profit and Competitive Advantage
- Over the last decade, a powerful mandate for sustained business productivity has emerged: to design, alter, and combine products and services to profitably and efficiently meet the needs of customers. "Managing demand for the total value maximization of the enterprise and the supply chains" is the "competitive battleground" of the...
- White papers
- MPM + EMR + Integration: Just What the Doctor Ordered
- While the practice staff tends to use MPM applications, EMR applications - the representation of patients' charts, essentially - are the province of the doctor (though, of course, there are places where they overlap, such as in patient demographics). Logically, MPM and EMR applications should be integrated, or at least...
- White papers
- Marathon Oil Teams With IBM for Global Human Resource Integration
- Marathon needed to streamline and globally consolidate HR processes across its three subsidiary companies. The company wanted to make its HR processes more efficient and cut costs in maintaining disparate HR systems. The solution was an enterprisewide SAP HR implementation which also included SAP ESS, MSS and various Web-enabled HR...
- Case studies
- IBM Manufacturing Productivity Solution Shop-to-Enterprise Integration
- Shop-to-Enterprise Integration (SEI) is one of the three component solution areas of Manufacturing Productivity, focusing on manufacturing engineering service controls and data integration. Shop-to-enterprise integration makes the applications and manufacturing data involved in advanced automotive product development available company wide. This solution provides four templates of skeleton plant floor function...
- White papers
- Volvo With Sync Business Process Integration AB
- Volvo Construction Equipment (VCE) is one of the Volvo companies and a major international company developing, manufacturing and marketing equipment for construction and related industries. Due to the complexity of their systems, VCE needed for their spare parts business a way to manage multiple systems and pull together the distributed...
- Case studies
- Fios Integrates Salesforce With IP Telephony for One-Click Connect From Sales to Leads; Pipeline Visibility, BPM Integration Drive Company Success
- Fios Inc. increased its visibility and productivity throughout its sales channel by integrating Salesforce.com's CRM solution with its existing Business Process Management (BPM) system through the sforce on-demand platform. The integration enables all Fios users to access up-to-the-minute sales reports, job orders and detailed customer status reports on-demand from any...
- Case studies
- Fax Integration With Salesforce at Raven Industries
- A NASDAQ-traded company recently named to Fortune's Small Business 100 list, Raven Industries provides manufacturing services to several diverse markets. Seeking to streamline operations and reduce the IT resources required to support sales processes, the company decided to implement Salesforce, a leading CRM solution delivered on-demand, via a web browser....
- Case studies
- Microsoft CRM Integration With IBM Lotus Notes Domino - Machinery Dealership Example
- Microsoft Business Solutions CRM is very cost efficient solution to automate sales process. It might be surprising, but the authors' see good strata of clients who are willing to deploy and integrate both systems: MS CRM and Lotus Domino. In their opinion these clients are balancing ERP platform risks and...
- White papers
- Dusseldorf's City Gate: Trailblazer for Integration, Ecological Operation
- The new Düsseldorf City Gate was built on the southern end of the Rhine tunnel and is located in the immediate vicinity of the Northern Rhine Westfalian state government. The facility management technology is particularly important in this building, because anyone who operates an income property today must deal with...
- Case studies
- Security Benefit Group Topeka, Kansas: Knowledge-Based Integration Yields a World-Class, Employee-Friendly Building
- Security Benefit Group (SBG), a national financial services and retirement planning company, has earned a reputation as an innovator in its field while balancing associate needs with business demands. In important ways, the Knowledge-Based Integration process revolved around SBG's decision to install Personal Environments Modules - desktop control units from...
- Case studies
- Integration Enables High-Tech Learning at BCIT
- The eight-story, 168,000-square-foot building, located in central Vancouver, serves as the satellite campus for the British Columbia Institute of Technology (BCIT). They wanted to reduce energy costs and implement a proactive maintenance program. They installed advanced technology, including a Lucent Technologies' SYSTIMAX structured cabling system to simultaneously manage communications. They...
- Case studies
- Standardization and Integration of Enterprise Applications Boosts Productivity and Efficiency for Manufacturer
- A leading manufacturer and distributor of forest products, based in the US, was struggling with ineffective operations in it paper and pulp division. Read how Wipro stepped in as a strategic IT partner for a leading manufacturer and distributor of forest products based in the US, taking up the complete...
- Case studies
- Case Study: Automotive Client Has Success With Operations & Systems
- A large multinational automotive manufacturer and distributor faced the prime challenge of leveraging the Internet to integrate customers, partners and suppliers. Deloitte & Touche developed an e-Business strategy that defined the current environment and selected and assisted with the implementation of a Web-based project collaboration application and designed and developed...
- Case studies
- World Class Business Integration & Billing Support System for Nextel Communications
- Nextel Communications, Inc, a FORTUNE 300 company provides wireless voice and data services primarily to the business community. Nextel realized that a world-class customer care and billing system would improve Nextel's ability to deliver business needs effectively in terms of cost, timeliness, or quality. A conversion of its legacy billing...
- Case studies
- Integration of $1.6 Billion Acquisition Saves $40 Million in Manufacturing Operations Costs
- The $165 million North American division of a global $8 billion diversified manufacturer of industrial and automotive products had just completed a $1.6 billion acquisition of one of its key competitors. The acquisition thrust the division into a dominant market position with an expanded product portfolio, but also left the...
- Case studies
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