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195 Resources for

J.D. Power Associates

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Fairmont Scores a Knockout in Service Excellence; Ranks 3rd in J.D. Power and BusinessWeek's Customer Service Champs survey.
TORONTO, ONTARIO, Feb 27, 2008 Marketwire via COMTEX -- Fairmont Hotels & Resorts scores big with guests when it comes to service excellence, according to BusinessWeek magazine and J.D. Power & Associates. In the "Customer Service Cham TORONTO, ONTARIO, Feb 27, 2008 Marketwire via COMTEX --...
Tags: BusinessWeek, customer service, J.D. Power Associates, survey
Research articles 2008-02-27
Alltel Wireless ranks highest in customer call quality performance in three regions across U.S. according to J.D. Power and Associates
LITTLE ROCK, Ark. -- Alltel Wireless, America's largest network, is proud to announce that J.D. Power and Associates in its 2008 Wireless Call Quality Performance StudySM - Vol. 1. ranked Alltel Wireless:
Tags: Alltel Corp., J.D. Power Associates, wireless
Research articles 2008-04-23
Caterpillar Wins 10th J.D. Power Service Award
Engine maker Caterpillar Inc., Peoria, Ill., received a J.D. Power and Associates award For ranking highest in customer satisfaction for its pickup-and-delivery heavy-duty diesel engines. The award is the 10th Caterpillar has received from J.D. Power, a rEngine maker Caterpillar Inc., Peoria, Ill., received a J.D. Power and Associates award...
Tags: Caterpillar Inc., customer satisfaction, J.D. Power Associates
Research articles 2007-11-19
Toyota and Lexus Garner Key Awards in J.D. Power and Associates Initial Quality Study
TWO NEW NORTH AMERICAN PLANTS EARN GOLD & SILVER AWARDS WITH FEWEST DEFECTS
Tags: J.D. Power Associates, Toyota Motor Corp.
Research articles 2008-06-04
Yamaha Highest in Customer Satisfaction with Four-Stroke Outboard Engines
MIAMI, Fla. -- Yamaha has been ranked "Highest in Customer Satisfaction with Four-Stroke Outboard Engines" in the J.D. Power and Associates 2008 Marine Engine Competitive Information StudySM. This is the fifth time Yamaha has been recognized in J.D. Power and Associates studies, and the announcement comes on the heels of...
Tags: customer satisfaction, J.D. Power Associates, Yamaha Corp.
Research articles 2008-02-14
Satellite Providers Top J.D. Power, Again.
By Steve Donohue DirecTV Inc. and Dish Network once again dominated J.D. Power & Associates' annual customer-satisfaction survey, while Comcast Corp., the nation's largest cable operator, ranked below average in all regions. Adelphi ...
Tags: Adelphia Communications Corp., cable, Comcast Corp., DirecTV, J.D. Power Associates, satellite
Research articles 2006-08-21
Panasonic Copiers Top Latest J.D. Power and Associates Business Customer Satisfaction Study
SECAUCUS, N.J. -- Panasonic Digital Document Company, a unit of Panasonic Corporation of North America, today announced that J.D. Power and Associates, based on survey responses from corporate decision makers, has ranked Panasonic copiers Number One in its 2006 Business Copier Customer Satisfaction Study, sweeping both the product and sales...
Tags: customer satisfaction, J.D. Power Associates, Panasonic, photocopier
Research articles 2006-11-27
J.D. Power and Associates Reports: Ace Hardware Ranks Highest in Customer Satisfaction Among Home Improvement Retailers for a Second Consecutive Year
Consumer Spending on Home Improvement Increases Slightly, with a Greater Percentage Of Customer Budgets Going to Retailers with Highly Satisfying Customer Service
Tags: Ace Hardware, customer satisfaction, J.D. Power Associates
Research articles 2008-05-29
Audi Improves 16 Positions in Initial Quality, Says J.D. Power and Associates
- Audi posts the largest improvement in ranking, moving from 26th place in 2007 to 10th in 2008
Tags: Audi AG, J.D. Power Associates
Research articles 2008-06-11
J.D. Power and Associates Ranks Sony Ericsson Highest Mobile Handset Provider for Second Consecutive Time
With Highest In Overall Customer Satisfaction Performance, Sony Ericsson Continues Leadership with Superior Design and Product Innovation
Tags: J.D. Power Associates, mobile, Sony Ericsson Mobile Communications
Research articles 2008-05-29
J.D. Power and Associates Recognizes Verizon Wireless in the West Region for 'Highest Call Quality'
DENVER -- Verizon Wireless, the leading wireless company with the most reliable wireless voice and data network, announced today that the company has been recognized for the "Highest Call Quality Performance Among Wireless Cell Phone Users in the West Region," which includes Colorado, Idaho, Montana, Utah and Wyoming, in the...
Tags: J.D. Power Associates, Verizon Wireless, wireless
Research articles 2007-09-07
Cox Communications Receives J.D. Power and Associates' Highest Honor in Residential Telephone Customer Satisfaction in Three Regions
ATLANTA -- Cox Communications Inc. announced today that it received highest honors in J.D. Power and Associates' 2007 Residential Regional Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions.a This marks the fifth consecutive year that Cox's residential telephone service has ranked highest in overall customer satisfaction in...
Tags: Cox Communications Inc., customer satisfaction, J.D. Power Associates, phone
Research articles 2007-07-11
Marketing information services firm J.D. Powers and Associates (Westlake Village, CA), a unit of the McGrawHill Cos.
Marketing information services firm J.D. Powers and Associates (Westlake Village, CA), a unit of the McGrawHill Cos. New York, has acquired Umbria, Inc. (Boulder, CO), a marketing intelligence company that specializes in social media and consumer-g Marketing information services firm J.D. Powers and Associates (Westlake...
Tags: Computer Associates International Inc., J.D. Power Associates, marketing
Research articles 2008-04-17
J.D. Power and Associates Reports: Honda and Toyota Models Rank Highest in Initial Quality in a Total of Six Segments.
JOHANNESBURG, South Africa, November 28 /PRNewswire/ -- JOHANNESBURG, South Africa, November 28 /PRNewswire/ --
Tags: Honda Motor Co., J.D. Power Associates, Toyota Motor Corp.
Research articles 2006-11-28
McGraw-Hill acquires J.D. Powers & Vista Research.
In two seperate transactions, McGraw-Hill Cos. New York has signed agreements to acquire both J.D. Powers and Associates (Westlake Village, CA) and Vista Research New York. No financial terms for either deal were given. In two seperate transactions, McGraw-Hill Cos. New York has ...
Tags: J.D. Power Associates, McGraw-Hill Companies, Microsoft Windows Vista
Research articles 2005-03-17
Hotels follow trend to squash smoking altogether to satisfy guests.(TOURISM)
J.D. Power and Associates, the Westlake Village-based company that puts out the North America Hotel Guest Satisfaction Index Study, expects other hotel brands will jump on the smoke-free bandwagon behind Marriott International Inc., whose policy goes J.D. Power and Associates, the Westlake Village-based company that ...
Tags: J.D. Power Associates, Marriott International Inc.
Research articles 2006-08-21
Prestigious J.D. Power and Associates Founder's Award Presented to MidAmerican Energy Company
DES MOINES, Iowa -- For only the second time, a utility company has received the prestigious J.D. Power and Associates Founder's Award.
Tags: J.D. Power Associates
Research articles 2006-12-01
Porsche® Brand First in J.D. Power and Associates 2008 Initial Quality Study
Receives the Highest Marks for a Manufacturer - And Porsche 911 Highest Initial Quality Among All Vehicles Surveyed
Tags: brand, J.D. Power Associates, Porsche AG
Research articles 2008-06-04
Marvin Windows and Doors Ranks Highest In Satisfying Builders and Remodelers According To J.D. Power and Associates Study
WARROAD, Minn. -- Marvin Windows and Doors ranks highest in satisfying builders and remodelers with residential windows and patio doors, according to a recent J.D. Power and Associates study.
Tags: J.D. Power Associates, Marvin Windows and Doors
Research articles 2007-08-14
Porsche Ranked Number-one Nameplate in J.D. Power and Associates 2007 Initial Quality Study - Two Years in a Row
ATLANTA -- Underscoring its reputation as the world's premier automobile manufacturer, Porsche has again been awarded the number-one nameplate in the J.D. Power and Associates Initial Quality Study IQS.
Tags: J.D. Power Associates, Porsche AG
Research articles 2007-06-06
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