Kana Software Inc.

kana software inc. - All News and Analysis

• KANA Webinar Highlights Customer Service Best Practices in the Financial Services Industry

  - 2008-05-27

  MENLO PARK, Calif. -- KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it will host a one-hour webcast titled, "Five Best Practices to Improve Customer Service in Financial Services," on Wednesday, May 28, 2008 at 11:00 AM PDT/ 2:00 PM EDT.

  Tags: customer service, financial service, industry, Kana Software Inc., webinar

• KANA Webinar Underscores Value of First Call Resolution

  - 2008-05-20

  KANA and CRM Magazine to discuss best practices for achieving high first call resolution rates

  Tags: Kana Software Inc., webinar

• KANA Named a Service Leader by CRM Magazine

  - 2008-05-12

  KANA Recognized as a leader in Web Self-Service and Web Interaction Management

  Tags: CRM, Kana Software Inc., leader

• KANA Software Reports First Quarter 2008 Financial Results

  - 2008-05-07

  Company Reports 58% Year-over-Year License Revenue Growth

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• KANA Webinar to Discuss What Makes Web Self-Service Really Work

  - 2008-04-22

  KANA and Leading Knowledge Management Publication to Address Best Practices for Web Self-Service Success

  Tags: Kana Software Inc., Web, webinar

• KANA Webinar to Discuss the Secrets of Great Customer Service

  - 2008-03-19

  KANA and Leading CRM Publication to Address Customer Service and Loyalty Best Practices

  Tags: customer service, Kana Software Inc., webinar

• KANA Embeds IBM Open Technology to Deliver Next-Generation Customer Service Solutions

  - 2008-03-17

  Companies Expand Global Strategic Alliance to jointly market, sell and support SOA-based solutions

  Tags: IBM Corp., Kana Software Inc.

• KANA Named to KMWorld's "100 Companies That Matter in Knowledge Management"

  - 2008-03-11

  For Fourth Consecutive Year, KANA Recognized for Market Leadership in Multi-Channel Knowledge Solutions

  Tags: Kana Software Inc., KM World, knowledge, knowledge management

• KANA Webinar to Discuss "Uncovering the DNA of Great Customer Service"

  - 2008-03-10

  KANA and SSPA analyst to highlight award-winning practices in customer service

  Tags: customer service, DNA, Kana Software Inc., webinar

• KANA Software Reports Fourth Quarter and Year-End 2007 Financial Results

  - 2008-02-19

  Posts Highest Total Revenue in 19 Quarters

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• KANA Announces Upcoming Webinar Focused on "Using Knowledge Management in the Real World"

  - 2008-02-13

  Customer Service Leader in Conjunction with KMWorld to Discuss How to Maximize the Business Value of a Well-Planned Knowledge Management Strategy

  Tags: Kana Software Inc., knowledge, knowledge management, webinar

• Gartner Analyst Esteban Kolsky Joins KANA

  - 2008-02-06

  Leading voice on customer service strategies to head new consulting practice

  Tags: Gartner Inc., Kana Software Inc.

• KANA Expands Education and Training Programs

  - 2008-01-24

  Learning 2.0 options blending traditional classroom education with community and technology enhancements

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• KANA Continues Q4 Sales Momentum

  - 2007-12-11

  FORTUNE 500 firms entrust their multi-channel service experience to KANA

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• KANA Software To Present at Roth Capital Partners Semi-Annual Software Investor Event

  - 2007-12-06

  MENLO PARK, Calif. -- KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, announced today that Chief Executive Officer Michael Fields will present at the Roth Capital Partners Semi-Annual Software Investor Event at 8:30 a.m. PST on Friday, December 14, 2007. To listen to the presentation live,...

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• JetBlue Airways wins KANA's 2007 Summit Award

  - 2007-11-29

  AIRLINE INDUSTRY INFORMATION-C1997-2007 M2 COMMUNICATIONS LTD

  Tags: JetBlue Airways Corp., Kana Software Inc.

• KANA Customer JetBlue Wins 2007 Summit Award for Peak Achievement in Customer Service

  - 2007-11-28

  MENLO PARK, Calif. -- KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, announced JetBlue Airways, as the recipient of the 2007 Summit Award for outstanding achievement in customer service. Each year, the KANA Summit Award recognizes an organization that has demonstrated the highest commitment to service...

  Tags: customer service, JetBlue Airways Corp., Kana Software Inc.

• KANA Software Completes $9.8 Million Registered Direct Offering

  - 2007-11-21

  MENLO PARK, Calif. -- KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it has completed its previously announced registered direct offering of approximately 4 million shares of its common stock at a price of $2.45 per share for gross proceeds of $9.8 million....

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• KANA Software to Raise $9.8 Million in Equity Offering

  - 2007-11-16

  MENLO PARK, Calif. -- KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it has obtained commitments from institutional investors to purchase approximately 4 million shares of its common stock in a registered direct offering priced at $2.45 per share for an aggregate purchase...

  Tags: equity, Kana Software Inc.

• KANA Customer Xerox Selected as Finalist for KMWorld Reality Awards

  - 2007-11-15

  Xerox Acknowledged for Excellence in Blending Knowledge into the Customer Service Experience

  Tags: Kana Software Inc., KM World, Xerox Corp.

• Incorporated: 1996
• CEO: Mr. Michael S. Fields
• Employees: 225