Microsoft Dynamics CRM Online Resources on BNET
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Microsoft Dynamics CRM Online

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Microsoft Dynamics CRM Online 30 Day Trial
If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure...
Tags: Advertising & Promotion, Customer relationship management (CRM), Microsoft Dynamics CRM, Microsoft Dynamics, CRM, staffing, Microsoft Corp., IT infrastructure, information technology, tool
Resource centers 2008-04-01

Additional Resources

An Introduction to Microsoft Dynamics CRM Online
View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and relationship marketing, and founding partner of The Peppers & Rogers Group, part of The Carlson Marketing Group. This Webcast also...
Tags: Customer relationship management (CRM), Enterprise software, Microsoft Dynamics CRM, Microsoft Dynamics, relationship marketing, Webcast, Microsoft Corp., CRM, leader
Webcasts 2008-04-01
Microsoft Dynamics CRM 3.0 Customization, Reporting, Integration Highlights
Microsoft Business Solutions CRM now has a new name, Microsoft Dynamics CRM. Microsoft Dynamics product series also include Microsoft GP (Great Plains), Microsoft NAV (NAVision), Microsoft AX (AXapta), Microsoft SL (SoLomon). However version number was not changed, Microsoft just mentioned that MS CRM 1.2 was actually version 2, due to...
Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft CRM, CRM, Microsoft Corp.
White papers
Microsoft Dynamics CRM 3.0: Customizing Microsoft Dynamics CRM for Complex Field Service and Sales Organizations
Microsoft Dynamics CRM software is the fastest and easiest way to add Customer Relationship Management (CRM) capabilities to any organization that uses Microsoft Office programs or the Microsoft Outlook messaging and collaboration client. Because it was designed to partner with Outlook, Microsoft CRM delivers lower training costs, broader user adoption,...
Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Groupware, Microsoft Office, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft CRM, CRM, Microsoft Outlook, Microsoft Corp., messaging, collaboration, training, sales, software
White papers 2006-07-01
Microsoft CRM: It~s a Live!
Microsoft Corporation announced today details of its release plans for Microsoft Dynamics CRM Live, an SaaS built on Microsoft Dynamics CRM 3.0. After much talk and anticipation, the software leviathan - moving slow but with the force of a wrecking ball - will formally board the on-demand train in the...
Tags: Customer relationship management (CRM), Tools & Techniques, Enterprise software, Microsoft Dynamics CRM, Microsoft Dynamics, software-as-a-service, on-demand, Microsoft Corp., CRM, board, software
White papers 2006-07-11
Customizing Microsoft Dynamics CRM for Complex Field Service and Sales Organizations
Microsoft Dynamics CRM software is the fastest and easiest way to add customer relationship management (CRM) capabilities to any organization that uses Microsoft Office programs or the Microsoft Outlook messaging and collaboration client. Because it was designed to partner with Outlook, Microsoft CRM delivers lower training costs, broader user adoption,...
Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Groupware, Microsoft Office, Microsoft Dynamics CRM, Microsoft CRM, CRM, Microsoft Dynamics, Microsoft Outlook, Microsoft Corp., collaboration, messaging, training, sales, software
White papers 2006-07-01
Microsoft Dynamics CRM 3.0 Implementation - Leveraging Ms Office & Outlook User Experience
Microsoft Dynamics CRM 3.0, as well as Microsoft CRM 1.2 has so-called MS Outlook client snap-ins. Also it uses MSDE installed on local machine (usually meaning laptop of the traveling MS CRM user) to store replicated MS CRM data for using it offline. It is probably a true statement for...
Tags: Enterprise resource planning (ERP), Customer relationship management (CRM), Microsoft Office, Groupware, Enterprise software, Microsoft Dynamics CRM, Microsoft Dynamics, MRP, CRM system, Microsoft Outlook, Microsoft Corp., ERP, CRM, laptop computer
White papers
Microsoft Dynamics CRM Trial Account
For sales and marketing, you need to have a complete view of your customers to be most effective. See how Microsoft Dynamics CRM works like and with your everyday applications to give you more customer insight at every step of the process.
Tags: Advertising & Promotion, Customer relationship management (CRM), Microsoft Dynamics CRM, Microsoft Dynamics, CRM, Microsoft Corp., marketing, sales
Resource centers 2007-06-01
Microsoft CRM Data Migration - Overview for Consultant Developer
Microsoft Dynamics CRM 3.0 is now parading and triggering Microsoft CRM installation, implementation, customization, data conversion, upgrade and migration interest. Its often seen that the questions on data import and massage options to Microsoft CRM from such systems as ACT!, custom Oracle, DB2, MS SQL Server databases, in all these...
Tags: Customer relationship management (CRM), Enterprise software, .NET, Microsoft CRM, CRM, C#, Microsoft Corp., programming, database
White papers
Microsoft Dynamics ERP/CRM Resource DVD
Request a free DVD offering in-depth information on Microsoft ERP and CRM solutions. See how Microsoft Dynamics works with your everyday software, enabling you to gain better insights and make better decisions. Also included are case studies of successful solutions for companies like yours.
Tags: Enterprise resource planning (ERP), Enterprise software, Customer relationship management (CRM), Microsoft Dynamics, ERP, CRM, CRM solution, DVD, Microsoft Corp., software
Resource centers 2007-06-01
Microsoft Dynamics CRM 3.0 Datasheet
Redefine customer relationships with the complete, affordable customer relationship management (CRM) solution for driving measurable success across all customer management processes. Microsoft Dynamics CRM 3.0 makes it possible—download this product datasheet to learn how!
Tags: Microsoft Dynamics CRM, Microsoft Dynamics, CRM, Microsoft Corp.
White papers 2006-01-01
Microsoft Dynamics CRM Demo
See how Microsoft Dynamics CRM 3.0 can help you: Enhance your bottom line, improve sales efficiency, sell products and services more frequently. Deepen long-term customer relationships, Resolve service issues more effectively, and increase customer satisfaction and loyalty. Create demand and drive new business, build effective marketing campaigns, and measure...
Tags: Microsoft Dynamics CRM, Microsoft Dynamics, customer satisfaction, CRM, marketing, Microsoft Corp., sales
Presentations
Break Out from a Sales Slump with Microsoft Dynamics CRM
This presentation explains how break out from a sales slump with Microsoft Dynamics CRM.
Tags: Sales strategy, Advertising & Promotion, Customer relationship management (CRM), Sales force management, Microsoft Dynamics CRM, Microsoft Dynamics, CRM, sales, Microsoft Corp.
Presentations 2007-03-03
Microsoft Dynamics CRM Customization or Third Party Product - Overview for Consultant
With version 3.0 MS CRM will be more exposed to end-user tuning, software development, customizations. Microsoft CRM SDK is becoming more sophisticated with post-call-out technology reconsidering, deprecating a lot of 1.2 CRM SDK methods, replacing Crystal Reports Enterprise with MS SQL Server Reporting Services, changing MS CRM Exchange Connector functionality,...
Tags: Customer relationship management (CRM), Enterprise software, SDK, customization, software development, Microsoft Corp., CRM, software
White papers
Microsoft Takes on the Cloud Crowd
Microsoft continues to grind ahead on its relentless and glacial drive to take over Yahoo, but less noticed in the business press is that it's also making headway on another front: on enterprise software as it moves into the cloud. In enterprise software, cloud computing has centered...
Tags: Salesforce.com Inc., Microsoft Corp., Software As A Service (SaaS), Tools & Techniques, Sales Force Management, Microsoft Windows, Enterprise Software, Emerging Technologies, Management, Sales, Operating Systems, Software, Kevin Kelleher
Blog posts 2008-04-25
Microsoft Dynamics CRM 3.0 Lotus Notes Domino Connector - Overview for Consultant
Microsoft Business Solutions CRM and IBM Lotus Notes Domino, being two groupware products from competing software development leaders, however could coexist within one organization computer network and even work together in collaboration. There maybe multiple reason why corporation would use both products: licensing, commitment to IBM Lotus Notes as legacy...
Tags: E-mail servers, Enterprise software, IBM Lotus Notes, IBM Corp., groupware, document management, software development, ERP, CRM, collaboration, Microsoft Corp., leader, database, network, software
White papers
Microsoft CRM Customization
This paper describes how Microsoft Business Solutions CRM provides a wealth of opportunities for solution providers and system integrators to create a highly customized and integrated application. Because it is easy to deploy, customize, integrate, and extend, Microsoft CRM helps to meet the needs of businesses. Easy to deploy, customize,...
Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Microsoft CRM, CRM, Microsoft Corp.
White papers 2003-04-01
Microsoft CRM Implementation for Large Corporation - Overview
Microsoft Business Solutions CRM is now approaching the phase of being mature product and the CRM solution one may consider for large publicly traded company. The authors' view point considers the fact of multiple platforms and systems coexistence and balancing: UNIX, Linux, Microsoft Windows, Java, .Net, PC, AS/400, RS6000, Microsoft...
Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, E-mail servers, CRM, CRM solution, Microsoft Corp., Unix, Java, window, Linux, PC
White papers
IT Strategy for Large Corporation: ERP/MRP/CRM, Unix/Linux/Windows, Microsoft/Java - Balanced Approach
Microsoft Business Solutions pluses - old conception that OS should be separate from the DB platform and from the accounting application doesn't work when the author considers modern Microsoft: it now offers all in one: Microsoft Great Plains/Navision/Axapta/Solomon/Microsoft CRM/Small Business Financials ERP, based on MS SQL Server DB platform and...
Tags: Customer relationship management (CRM), Enterprise software, conception, accounting application, CRM solution, Microsoft Corp., ERP, CRM, operating system, server
White papers
A Success Model for CRM Integration and How to Avoid the Most Common Mistake
After two decades of anticipation, Customer Relationship Management (CRM) applications are hitting the mainstream. Microsoft has jumped in with both feet with their Microsoft CRM offering, which is good news for business executives who have intuitively known that CRM could help their business, but were concerned about the seeming lack...
Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, CRM, Microsoft Corp.
White papers 2004-12-01
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