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907 Resources for

Process Improvement

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Did you mean continuous process improvement (4 results)

BNET Resources

Managing Experience For Process Improvement In Manufacturing
Process changes in manufacturing are often done by trial and error, even when experienced domain personnel are involved. This is mainly due to the fact that in many domains the number of parameters involved is large and there exists only a partial understanding of interrelationships between them. This paper describes...
Tags: therapy, diagnosis, manufacturing, process improvement
White papers
Successful Process Improvement Requires the Right Mindset
To best take advantage of the power of BPM technology, enterprises first need to achieve a certain aptitude and the right attitude for understanding and improving the firm's large business processes. BPM is not a trendy technical fix for problems. It is a discipline and involves seeing business operations from...
Tags: Business process automation, Operational planning, BPM, process improvement, business process
White papers
Combining Business Process Management and Workflow
Workflow deals with human or computer-related transactions and processes having content, such as processing an insurance claim, opening a savings account, processing accounts payable or handling a customer complaint. Workflow can involve the flow of documents, business rules and archiving or web-access permissions. Workflow can highlight bottlenecks in the system...
Tags: Process improvement, Business process automation, Operational planning, workflow, BPM, accounts payable, archiving, insurance, business process, computer
White papers
Delight Your Customers the Six Sigma Way
All customers value consistent and predictable services and products with near zero defects. The trick for providers is figuring out precisely what this means in terms of everyday processes and performance levels. People often view Six Sigma as a rigorous statistical quality control mechanism that reduces defects to 3.4 in...
Tags: Quality, TQM/Six Sigma/ISO 9000, Process improvement, American Society For Quality, quality control, Six Sigma, business process, performance
White papers
Helping an Energy System Manufacturer Achieve Annual Savings of $100 Million by Using Supply Intelligence
This case study highlights how an energy system helped the manufacturer achieve annual savings of $100 million by using supply intelligence. Sourcing managers were also unable to translate separate contracts between a supplier and the various operating units to a single leveraged relationship with the vendor. A process-oriented company, with...
Tags: Manufacturing, Strategy, Wipro Technologies, Six Sigma, manufacturer, sourcing, supplier, industry
Case studies
Project Management and Six Sigma: Natural Partners
As Six Sigma practitioners one is always looking for new tools and techniques to improve the overall performance and effectiveness of the program. While Project Management is part of Six Sigma, it is often not taught with a great deal of depth. Increased emphasis and depth of Project Management skills...
Tags: TQM/Six Sigma/ISO 9000, Process improvement, Tools & Techniques, Strategy, Six Sigma, project management, technique, performance, tool
White papers
BJ Chemical Services's PSI-1 ScaleCaps Encapsulated Scale Inhibitor
BJ Chemical Services' Rocky Mountain field personnel, working as a team with customer personnel, began a survey of process improvement on a rod pumped well that had a history of calcium carbonate scaling. This involved analysis of production fluids, analysis of solids and failed equipment and review of the chemical...
Tags: process improvement, analysis, survey, team
Case studies
Using Lean Six Sigma as the Basis for Project Management Scorecard
Implementing a measurement system is rarely easy, especially when people are involved. Often people are suspicious that "Big Brother" will be watching them, and managers sometimes worry that the data collected will expose the inadequacies of their operations. Without strong leadership, there will likely be stiff resistance. The key for...
Tags: Tools & Techniques, project management, leadership
White papers
The Role of Six Sigma Techniques in Project Portfolio Management
Over the past several years, there has been convergence of the Project Management and Six Sigma disciplines to measure and improve the process of running the business. Concurrent with the discipline implementation is an evolution of tools as well as a maturation of the organization's process. The end result is...
Tags: TQM/Six Sigma/ISO 9000, Process improvement, Tools & Techniques, Six Sigma, project management, project portfolio management, tool, environment
White papers
What Is Six Sigma Deployment
The planning stage of a Six Sigma deployment is where one can gain valuable traction. A critical factor in a successful deployment is the selection and chartering of the project that link to the strategy of their organization. Project should be selected with an understanding of what areas within the...
Tags: TQM/Six Sigma/ISO 9000, Process improvement, Six Sigma, customer service, training, leader, strategy, performance
White papers
Kennedy Space Center Visitor Complex Cape Canaveral, Florida: Enhancing Visitor Experience
The Kennedy Space Center Visitor Complex is the National Aeronautics and Space Administration's NASA largest and best-attended visitor facility. Johnson Controls and Delaware North Parks Services make up the chosen team for the Visitor Complex because NASA believed they could respond quickly and efficiently. The keys to success are quality,...
Tags: ISO standards, Team management, Process improvement, Johnson Controls Inc., ISO 14000, NASA, ISO 9000, team
Case studies
Integrating Six Sigma With Lean & Work-Out in Healthcare
Since waste and inefficiency can creep into virtually any process, the concept of 'Muda' in Lean terminology and variation in the Six Sigma vernacular are equally applicable to healthcare systems and services. A successful Lean Six Sigma project delivers a streamlined process by helping to identify and eliminate work required...
Tags: Vertical industries, TQM/Six Sigma/ISO 9000, Benefits, Process improvement, HEALTHCARE, iSixSigma, Six Sigma, health care, physician, patient
White papers
Improve Your Process - And Your Bottom Line - With Six Sigma
Six Sigma is a powerful approach to improving processes to do things better, faster, and at lower cost. It can be applied to every facet of business, from production, to human resources, to order entry, to technical support. Over the past 20 years many companies have successfully leveraged Six Sigma...
Tags: TQM/Six Sigma/ISO 9000, Process improvement, Microsoft Corp., Six Sigma, Human Resources
White papers
Six Sigma Basics-Process Improvement,Goals and Measurements
The article highlights how six sigma can be helpful in process improvement. Six Sigma is about process improvement with emphasis on the general goal of achieving six-sigma process performance and the use of quantitative techniques to measure the actual performance of a process. Six Sigma provides a new...
Tags: TQM/Six Sigma/ISO 9000, process improvement, Six Sigma, performance, technique
White papers
Data Analysis Yields Rx for Process Improvements
A leading group purchasing organization GPO for hospitals and medical clinics, with more than $5 billion in annual purchases, wanted to upgrade its transactional supply chain to improve visibility and further enhance membership benefits. The organization hired UPS consulting to help it meet this challenge. Consequently, the company analyzed member...
Tags: United Parcel Service of America Inc., data analysis, process improvement, supply chain, supplier
Case studies
Choosing Kaizen to Overcome Challenges in ED Project
What happens when an Emergency Department ED undergoes major upheaval in the midst of a Six Sigma project? A Kaizen is a directed effort that applies Lean principles to assess a value stream, identify sources of cost and waste, and reduce those sources, all within a short time frame. Lean...
Tags: iSixSigma, Six Sigma, patient
White papers
Increasing Cath Lab Capacity Through Six Sigma
Healthcare organizations implementing Six Sigma are finding no shortage of opportunities for applying this approach and many are reaping substantial benefits in terms of cost, quality and productivity. One area increasingly targeted in past years has been the cardiac catheterization lab, which is generally a high-volume, challenging and complex environment...
Tags: TQM/Six Sigma/ISO 9000, HEALTHCARE, Process improvement, Vertical industries, iSixSigma, Six Sigma, hospital, health care, environment, benefit
White papers
Teaching Software Process Improvement Through A Case Study
This paper describes the main design choices of a software process improvement course. The course is organised around an industrial case study. In addition it is based on lectures and group exercises. The case study is centred around four questions: Why is process improvement important [in your company]? Which processes...
Tags: Software, Case Study, Tools & Techniques, Process Improvement, Management, Quality, Business Operations
White papers
Improving Staff Scheduling at Providence Health System: An iSixSigma Case Study
As with most hospitals, labor is the largest budget expense at the Providence Alaska Medical Center PAMC in Anchorage. When Providence Alaska Medical Center discovered it was above the 75th percentile of the national average in labor costs, it began a Six Sigma project to improve its process for scheduling...
Tags: TQM/Six Sigma/ISO 9000, Process improvement, iSixSigma, Six Sigma
Case studies
HomeBanc Mortgage Corporation
Atlanta-based HomeBanc Mortgage Corporation is one of the largest retail mortgage lenders in the Southeast and has ranked among the top online mortgage lenders in the United States. The company wanted a high volume processing of applications while increasing customer service and reducing cycle time. The company was recommended Verity's...
Tags: Verity Inc., mortgage company, imaging, customer service, collaboration
Case studies
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