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186 Resources for

Service Management

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Did you mean IT Service Management (545 results), business service management (35 results), customer service management (10 results)

BNET Resources

Sycamore Introduces New SILVX Offerings to Enhance Service Management in Metro and Regional Networks: SilvxManager[R] for Windows and Layered Services Management Tools Simplify Provisioning, Reduce Costs, and Improve Partitioning Views for Ease of Multi-Layer Service Management; Tags: Service Management; Research articles 2008-03-25
Director Of Intervention Services: The Director Of Intervention Services job description template includes the following job summary: The Director of Intervention Services is administratively responsible to the Executive Director. The Director of Intervention Services plans and coordinates all phases of volunteer involvement with the Council and the agency's Service Management Program. Major responsibilities include:...; Tags: Job, Service Management, Director, Public Relations, Recruitment & Selection, It Services, Marketing, Corporate Communications, Human Resources, Workforce Management; Tools & templates 2007-09-09
Contract Management Report: This is a template for contract management report. It has mentioned various activities with yearly trend.; Tags: Service Management, Wirral Primary Care Trust, Contract Management; Tools & templates 2007-09-04
HP Enhances Service Management Offerings to Help Customers Take Advantage of ITIL v3: PALO ALTO, Calif. -- HP (NYSE: HPQ) today announced it has enhanced its service management portfolio to help IT organizations put into operation the capabilities of the recently released IT infrastructure library ITIL service management practices, known as ITIL v3.; Tags: Hewlett-Packard Co., ITIL, Service Management; Research articles 2007-05-29
An On-Demand Solution For Rapid Procurement Savings: The SAP E-Sourcing on-demand solution is a subscription offering with software, hosting services, training, and user support designed to help you easily and quickly access the benefits of e-sourcing. It includes Web-based software to help maximize savings by automating and streamlining strategic sourcing. You can perform spend analysis, collaborative project...; Tags: On-demand, SAP AG, Procurement, SAP E-Sourcing On-demand Solution, Purchasing & Procurement, Service Management, Tools & Techniques, Business Operations, Management; White papers 2007-04-01

BNET Dispatch: March 13, 2007: Sprint Nextel has cautiously begun offering unlimited wireless calling plans that could, analysts say, rock the competition in both wireless and landline industries. The new service plan offers unlimited voice, text-messaging, and data services for $120 a month. Private industry consultants say consumers are more than willing to pay a...; Tags: YouTube Inc., Economist, Sprint Nextel Corp., Service Management, Business Structures, Strategy, Wi-Fi, Finance, Management, Wireless, Andrew Hines; Blog posts 2007-03-13
EDS to double size of service management center in Tulsa: EDS plans to double the size of its service management center in Tulsa to 440,000 square feet for additional operations and high- density server capacity.; Tags: Electronic Data Systems Corp., Service Management; Research articles 2007-07-27
Sigma Systems' Service Management Platform Selected by Charter; The Service Management Leader to Automate Provisioning for Telephone and High-Speed Internet Services.(Company overview): TORONTO, ONTARIO, Jun 19, 2007 CCNMatthews via COMTEX -- Sigma Systems, the global leader in service management solutions for broadband service providers, announced that Charter Communications, Inc. (NASDAQ:CHTR), third largest publicly traded cabl TORONTO, ONTARIO, Jun 19, 2007 CCNMatthews via COMTEX -- Sigma Systems, the...; Tags: Charter, Charter Communications Inc., High-speed Internet, phone, provisioning, Service Management; Research articles 2007-06-19
Kinetic Data's Service Request Software Being Showcased at Pink Elephant's International IT Service Management Conference: Kinetic Data ( http://www.kineticdata.com ) will be showcasing its flagship product, Kinetic Request , in booth #604 at Pink Elephant's 12th annual International IT Service Management Conference and Exhibition, Feb. 18-21, 2008, in Las Vegas. In addition, the company will be a silver sponsor, reflecting its leading position in...; Tags: IT Service Management, Service Management, software; Research articles 2008-02-18
New IBM Software Bolsters Mainframe as Service Management Hub for Businesses: IBM (NYSE: IBM) today extended its multi-million dollar commitment to simplify the mainframe by announcing a new, integrated set of software offerings that provides a process automation and Service Management infrastructure to make better use of the mainframe's vast power for tackling business challenges.; Tags: IBM Corp., mainframe, Service Management; Research articles 2008-02-26
Align IT to Your Business with IBM IT Service Management: This paper provides an overview of the IT capabilities and business benefits that companies can realize with IBM IT Service Management solutions available. An IBM IT Service Management platform offers an open standards-based foundation for integrating and sharing information across IT organization silos - for more effective and...; Tags: Service Management, Information Technology, IBM Corp., Service Level Management, It Services, Strategy, It Operations, It service Management, Management; White papers 2006-06-01
Change Management: A CA IT Service Management Process Map: CA's IT Service Management ITSM Process Maps provide a clear representation of the ITIL best practice framework. It uses the analogy of subway or underground system transport maps to illustrate how best to navigate a journey of continuous IT service improvement. Each map details each ITIL process track, the ITIL...; Tags: Service Management, Change Management, Computer Associates International Inc., ITIL, It Services, Service Level Management, Process Improvement, It Operations, It service Management, Quality, Business Operations; White papers 2006-06-01
Hospital CEO Best Practices: As a national hospital consulting and management services firm, QHR conducted a survey of more than 180 CEO clients to learn about how they are most successfully responding to their challenges, and what they consider their most pressing issues to be, going forward. This paper documents their most winning strategies,...; Tags: Best Practice, Health Care, Hospital, CEO, Service Management, Healthcare, Vertical Industries, Benefits, Enterprise Software, Software, Human Resources; White papers 2006-02-28
MRO Software Signs Reseller Agreement with Canada's Largest Communications Provider; Industry Leaders Combine to Deliver Solutions and Services for Asset and Service Management to Canadian Market: BEDFORD, Mass. & MONTREAL -- MRO Software, (NASDAQ: MROI), the leading provider of asset and service management solutions, today announced a reseller agreement with Bell Canada to cooperatively market and deliver asset and service management solutions to the Canadian marketplace.; Tags: agreement, asset, industry, MRO Software Inc., Service Management; Research articles 2006-05-09
Lucent Technologies Updates Network and Service Management Software Solutions to Support IP Multimedia Services: NICE, France -- Expands VitalSuiteR Network And Service Management Solutions To Securely Enable And Assure Quality Of Converged Services; Tags: IP, Lucent Technologies Inc., network, Service Management; Research articles 2005-05-16
FrontRange Releases Refined iHEAT; Latest Version of Remote-Access Product for HEAT® Service Management Tools Offers Users Refinements That Increase Ease of Use, Tighten Security and Reduce Total Cost of Ownership: DUBLIN, Calif. -- FrontRange Solutions, a global leader in IT Service Management, Voice Application, and CRM solutions for small to mid-sized enterprises SME and distributed enterprises, announced today general availability of the latest version of its iHEATTM remote-access product for its award-winning HEATR Product Suite. FrontRangeTM iHEAT 8.3.7 offers HEAT...; Tags: ease of use, security, Service Management, TCO; Research articles 2006-04-03
Qosmos Q-Works Joins Telcordia Solution Ecosystem to Bolster Service Management.: PARIS, February 12 /PRNewswire/ -- PARIS, February 12 /PRNewswire/ --; Tags: Service Management, Telcordia Technologies; Research articles 2007-02-12
The Case For Centralized It Contract Management: A Four Force Model: Senior executives used to be concerned with whether or not to outsource Information Technology IT resources. Now they are more concerned with figuring out how to efficiently manage the portfolio of IT resources that they have outsourced. From hardware to software, and from help desk to temporary help, organizations today...; Tags: Service Management, Texas Tech University, Information Technology, Contract Management, Management, Strategy; White papers 2005-09-09
Lean Thinking and Strategic Asset and Service Management: This paper investigates the impact of lean thinking on one of the support functions, the maintenance department. By removing waste from the value stream, the dependency on the reliable performance of assets (people, tools and machines) dramatically increases. Reliable assets become an absolute prerequisite for running the business. There simply...; Tags: Asset, Service Management, MRO Software Inc., Asset Management, Operational Planning, Business Operations; White papers 2005-07-13
Aftermarket Sales & Service in the Nordic Capital Goods Industry Monitor 2005: "From Service Management to Service Excellence": Capital goods manufacturers have been coming under increasing pressure to open up new sources of revenue and profit. As competition and customer requirements rise, core business erodes and turnover stagnates; new strategies are called for, that will not only improve profits in a sustainable way. They must also open up...; Tags: Service Management, Accenture Ltd., Industry, Sales Strategy, Product Development, Pricing, Channel Management, Sales Force Management, Sales Channel, Strategy, Sales, Research & Development, Business Operations, Marketing, Management; White papers 2005-06-01