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Soffront Software

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CRM Portals: Get Information To The People Who Need It The Most
This white paper provides as basic definition of a Portal, and then details the key characteristics of a Customer Relationship Management CRM Portal, a Portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals, Customer, Partners, and...
Tags: Portals, Web technology, Customer relationship management (CRM), Enterprise software, portal, CRM, CRM system
White papers 2008-02-15

Additional Resources

Soffront Releases Soffront CRM Version 8.7
New Version of Popular, Award-winning Mid-market CRM Solution Improves Productivity, Automation, Security, and Integration FREMONT, Calif. -- Soffront[R] Software Inc., www.soffront.com, a leading provider of CRM software, today announced the release of Soffront CRM version 8.7. The latest release adds considerable enhancements to the already robust capabilities of...
Articles 2008-06-10
Mediware Selects Soffront CRM to Implement ClosedLoop™ Customer Care Program
Soffront CRM Chosen over Competitors for Versatility and Robust Features FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Mediware Information System, Inc. (www.mediware.com) is using Soffront CRM to consolidate and manage data in all areas of customer interaction. Mediware delivers...
Articles 2008-06-03
SCC Soft Computer Improves Customer Service with Knowledge Management Module of Soffront CRM
FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that SCC Soft Computer SCC has implemented Soffront Knowledge Management System KMS, a module of the company's popular Soffront CRM solution. SCC, a leading Laboratory Information Systems LIS vendor and one of the largest LIS...
Articles 2008-04-30
Soffront Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine
Soffront CRM Singled Out for Helping Clients Improve CRM FREMONT, Calif. -- Soffront (www.soffront.com) announced today that Technology Marketing Corporation's TMC Customer Interaction Solutions([R]) magazine (www.cismag.com) has named Soffront CRM as a recipient of a 2008 CRM Excellence Award. Customer Interaction Solutions has been the premier publication in...
Articles 2008-04-08
Dial Telecom Romania Improves Customer Service and Relationships Using Soffront CRM
FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Dial Telecom Romania DTR implemented Soffront CRM to improve customer service and communication. DTR (www.dialtelecom.ro) is a regional telecom holding company, meeting the demanding and sophisticated needs of corporate customers in Central-East European markets....
Articles 2008-03-31
Bank of America Prime Brokerage Improves Support Using Soffront CRM
FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Bank of America Prime Brokerage is using Soffront CRM to provide improved support for Prime Brokerage clients. Bank of America Prime Brokerage www.primebroker.com, delivers financing, facilitates capital-intensive transactions, and provides comprehensive solutions for its...
Articles 2008-03-17
PrincetonOne Enhances Marketing Efforts Using Soffront CRM
FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that PrincetonOne is using Soffront CRM to enhance their marketing efforts. PrincetonOne (www.princetonone.com), one of the ten largest recruitment organizations in the USA, creates and implements innovative solutions for unmet recruitment and retention needs. ...
Articles 2008-03-10
Pio-Tech Improves Customer Service, Sales, and Marketing Using Soffront CRM
FREMONT, Calif. -- Soffront([R]) Software Inc. (www.soffront.com), the leader in mid-market CRM software, today announced that Pioneers Information Technologies Co. (Pio-Tech) is using Soffront CRM to improve customer service, sales, and marketing. Headquartered in Amman, Jordan, Pio-Tech (www.piotech.com) is a systems integrator and business solutions provider, specializing in enterprise management...
Articles 2007-08-06
VoicePlus Improves Customer Service and Invoicing Using Soffront CRM
FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that VoicePlus, Inc. (www.voiceplus.com) is using Soffront CRM to track service tickets more effectively and invoice with greater accuracy and detail. VoicePlus provides integrated call processing systems and custom applications to various types and sizes...
Articles 2007-07-09
Soffront Software Receives 2006 Product of the Year Award from Communications Solutions
Soffront CRM v. 8.6 Honored for Outstanding Innovation FREMONT, Calif. -- Soffront([R]) Software Inc. (www.soffront.com) announced today that Technology Marketing Corporation's TMC Communications Solutions (www.tmcnet.com/comsol) has named Soffront CRM v. 8.6 as a recipient of a 2006 Product of the Year Award. "Soffront is the mid-market...
Articles 2007-06-28
Central Service Association Improves Collaboration Companywide Using Soffront CRM
FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Central Service Association CSA is improving collaboration and customer support using Soffront CRM. CSA, www.csa1.com, provides information technology services to public utilities throughout the southeastern United States. CSA needed a better way...
Articles 2007-05-29
Soffront Software Receives 2007 CRM Excellence Award from Customer Interaction Solutions Magazine
Soffront CRM Singled Out For Helping Clients Improve CRM FREMONT, Calif. -- Soffront([R]) Software Inc. (www.soffront.com) announced today that Technology Marketing Corporation's TMC Customer Interaction Solutions([R]) magazine (www.cismag.com) has named Soffront CRM as a recipient of a 2007 CRM Excellence Award. Customer Interaction Solutions has been the premier...
Articles 2007-05-14
IT Meets CRM for ROI
A network administration toolmaker turns to Soffront to tame some of its own wild technical difficulties Javelina Software fixes problems for other businesses-it develops, markets, and sells software products to help simplify systems for network administrators. But it had some operational issues of its own. The company's clientele is diverse...
Articles 2007-05-01
IT meets CRM for ROI: a network administration toolmaker turns to Soffront to tame some of its own wild technical difficulties.(REAL ROI: BEST PRACTICES AND PROVEN RESULTS)
Javelina Software fixes problems for other businesses--it develops, markets, and sells software products to help simplify systems for network administrators. But it had some operational issues of its own. The company's clientele is diverse and its own databases were as well. "Our foremost issue was lack...
Articles 2007-05-01
Pavlov Media Improves Customer Support Tracking and Communication Using Soffront CRM
FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Pavlov Media, Inc. is improving customer support and communication using Soffront CRM. Pavlov Media (www.pavlovmedia.com) is a nationwide communications and technology provider that delivers customized high-speed Internet services, digital video entertainment, and telephone services....
Articles 2007-04-23
Soffront Software Receives Customer Inter@ction Solutions® Magazine's 2006 Product of the Year Award
Soffront CRM Honored for Outstanding Innovation FREMONT, Calif. -- Soffront Software, Inc. announced today that Soffront CRM has received a 2006 Product of the Year Award from Technology Marketing Corporation's (TMC([R])) Customer Inter@ction Solutions([R]) magazine (www.cismag.com). Customer Inter@ction Solutions has been the leading publication covering CRM, call centers...
Articles 2007-01-22
Savaria Concord Implements Soffront CRM to Improve Sales, Lead Distribution
FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Savaria Concord Lifts Inc., has implemented Soffront CRM as an on-demand application to automate sales and lead distribution to partners. Savaria Concord Lifts, one of North America's leading accessibility companies, provides home elevators, wheelchair...
Articles 2007-01-09
ARNOC Selects Soffront CRM to Improve Business Processes
Soffront's Exceptional Customization Capabilities Improve Customer Service, Help Desk, Sales, Marketing, and Workflow Processes FREMONT, Calif. -- Soffront([R]) Software Inc. (www.soffront.com), a leading provider of CRM software, today announced that ARNOC (Accurate Information Management, Inc.) has selected Soffront CRM to improve customer service, help desk, marketing, sales, and...
Articles 2006-11-13
Ensafe Inc. Implements Soffront CRM to Improve Help Desk Efficiency
FREMONT, Calif, -- Soffront([R]) Software Inc., www.soffront.com, a leading provider of CRM software, today announced that Ensafe Inc. has implemented Soffront CRM to improve their help desk operations. Ensafe is using Soffront On-demand CRM to increase help desk efficiency. Ensafe is also utilizing the software to develop a customer knowledge...
Articles 2006-10-23
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