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Show All Related Tags Did you mean conflict resolution (77 results), Hyperion Solutions Corp. (24 results), CRM solution (17 results), resolution (9 results), FrontRange Solutions Inc. (8 results)more...

Show Fewer Related Tags Did you mean conflict resolution (77 results), Hyperion Solutions Corp. (24 results), CRM solution (17 results), resolution (9 results), FrontRange Solutions Inc. (8 results), Cognizant Technology Solutions (7 results), Software Solution (7 results), Smarter Solutions (5 results), dissolution (5 results), Pearson Government Solutions (4 results), Software Solutions Inc. (4 results), high-resolution (3 results), Network Solutions Inc. (2 results), solution provider (2 results), Fiserv Insurance Solutions (2 results), Knightsbridge Solutions LLC. (2 results), Harland Financial Solutions (2 results), Coveo Solutions Inc. (1 results), Primus Knowledge Solutions (1 results), Advanced Financial Solutions Inc. (1 results), IKON Office Solutions (1 results), Vision Solutions Inc. (1 results), problem resolution (1 results), Northgate Information Solutions Plc. (1 results), Starpoint Solutions (1 results), Medco Health Solutions Inc. (1 results), iAnywhere Solutions Inc. (1 results), Tethys Solutions (1 results), Emergent Biosolutions (1 results), security solution (1 results)fewer...

BNET Resources

Improving the Energy Performance of Small Scale Foundries: The small-scale sector has over 6000 cupola-based foundry units, located mostly in clusters. A DBC divided blast cupola demonstration unit was set up, equipped with a flue gas cleaning system for controlling emissions. After optimization of control parameters, energy and environmental measurements were conducted to assess the copula's performance. Results...; Tags: performance; Case studies
Advisory Board Company, The: Healthcare Information Provider Reduces Costs, Improves Timeliness, and Extends Value to Customers with Automated Solution: The Advisory Board Company provides best-practice research and analysis for the largest and most progressive health systems and medical centers in the United States. To continue to offer its members customized report presentations?but do so efficiently, economically, and in a timely manner?the Advisory Board needed a way to simplify and...; Tags: Vertical industries, Benefits, HEALTHCARE, Advisory Board Co., health care, professional services, XML, analysis, Microsoft Corp.; Case studies
Share Contacts Using Electronic Business Cards In Outlook: Business cards are a great way to share information about yourself and your company when you want to network with others-potential clients, employees, employers, businesses whose services you want to use, friends, and so on. However, relying on printed business cards alone can be risky: You and the people you...; Tags: Groupware, Microsoft Office, Microsoft Corp., vCard, Microsoft Outlook, e-mail, network; White papers
Autocorrect: The Proofreader Over Your Shoulder In Excel: You probably don't have time to check for typos-but you want a flawless worksheet all the same. The solution is AutoCorrect: a built-in proofreader that automatically corrects common typos, misspellings, grammatical errors, and incorrect capitalization. This paper explains how to use AutoCorrect and how its useful while typing so that...; Tags: Microsoft Excel, Microsoft Corp.; White papers
KSA Helps $3 Billion Grocer Determine Strategic IT Direction: A large grocery retail chain, operating 150 stores along the East Coast, asked KSA to conduct a study to ascertain how well suited Enterprise Resource Planning ERP solutions are to manage the grocery industry's business requirements. This retailer faced several unique challenges as a result of multiple point solutions that...; Tags: Food & Beverage, Retail, Enterprise resource planning (ERP), grocery, ERP, retail company, best practice, accounting, financial, industry; Case studies

Tellabs: Communications Solution Simplifies Time Management at Telecom Equipment Firm: Tellabs designs, develops, deploys, and supports wireless and wireline network solutions. Tellabs employees had no integration between their e-mail and calendar and faced difficulties in accessing their e-mail from remote locations. In response, Tellabs deployed a new communications solution featuring Microsoft Office Professional Edition 2003 and Microsoft Exchange Server 2003,...; Tags: E-mail servers, Groupware, Tellabs, Microsoft Exchange Server, time management, e-mail, telecommunications, acquisition, wireless, Microsoft Corp., network; Case studies
Building Interfaces to E-Procurement Solution as a Part of the Oracle Applications Implementation at Leading Consumer Electronics Giant in North America: The North American arm of the Japanese consumer electronics and multimedia giant used a custom developed E-Procurement solution to enable vendors view the outstanding orders and receipts. The goal was to build extensions on Oracle Applications to interface with SPIRITS and develop a flexible solution, which could be easily extended...; Tags: Purchasing & Procurement, Wipro Technologies, e-procurement, business organization, consumer electronics, Oracle Corp., electronics, multimedia; Case studies
Incident Management From IBM: Incident management from IBM can help a company to identify IT security vulnerabilities and develop a proactive cyber security plan. IBM also works with the company to establish enterprise-wide processes for a coordinated response to security breaches. The solution includes technology to detect, respond to and recover from attacks on...; Tags: incident management, cybersecurity, IBM Corp., IT security, information technology, security; White papers
Energy Smart Coolstore Operation: Energy efficiency offers a range of benefits to business, the community and the environment. The primary focus was on reducing the electricity use of coolstores. Electricity metering is usually combined, making it difficult to separate the energy use associated with packing and to a lesser extent irrigation, from refrigeration energy...; Tags: benefit, environment; Case studies
Internet Games Host Game2XS Scales Effortlessly to Meet Surging Demand: Game2XS was launched in late 2002 with the goal of becoming a major global player in the emerging online computer games market. However, the challenges for success are formidable. With the rush of online gamers into the marketplace, it needed to scale on demand to cope with the industry's explosive...; Tags: Games, online game, digital media, IBM Corp., Linux, hardware, industry, computer, Internet; Case studies
MPS: The Scalable Solution for a Growing Operation: Midwest Groundcovers of Saint Charles, Illinois is a growing company, in more than one way. Electricity is crucial for a variety of the company's activities. Generac's Modular Power System provided the best solution to Midwest Groundcover's dynamic expansion plans, because of its flexibility and scalability. For the first phase of...; Tags: scalability, backup; Case studies
Summer Demand on Gasoline Production Limits Large Refinery at Peak Capacity: The summer demand on gasoline production limits large refinery at peak capacity. The solution is HPSI engineers temporary system that enables the refinery to increase production from 50,000 bbl per day to 55,000 bbl per day. HPSI modified the chillers with a pressurization system to create a complete self contained...; Tags: refinery, industry, environment, job; Case studies
Transforming Customer Service: The client Prudential plc had numerous call centers spread across diverse locations in UK, with each call center dedicated to handle customer enquiries related to a single product line. This meant that customers had separate numbers for each of their products and the call centre consultant had to sometimes transfer...; Tags: Call centers, Customer relationship management (CRM), Wipro Technologies, Prudential Insurance Company of America, call-center, transaction processing, customer service; Case studies
Architecture and Design of Billing System for a National PTT: A key service provider, offering a wide range of services covering voice, wireline, wireless, data communication, internet access, and internet related services. The customer wanted to launch new generation services with new rate plans. The need was to provide a billing system which permits easy billing for multiple domains, satellite,...; Tags: Customer relationship management (CRM), Sales channel, billing, billing system, Wipro Technologies, Internet service, satellite, Internet access, data center, Internet, wireless; Case studies
Marshfield Clinic: Healthcare Clinic Saves Money and Improves Quality of Care With Tablet PC Solution: Wisconsin-based Marshfield Clinic is one of the largest private medical group practices in the United States with 730 physicians in 38 locations. The clinic wanted to improve the efficiency of its operations and provide a better patient experience by giving medical providers improved access to medical information. Marshfield Clinic is...; Tags: Tablets, Notebooks, Microsoft Corp., tablet PC, tablet, physician, TCO, patient, health care, mobile, PC; Case studies
Gulf Coast Seal Reduces Sales Cycle and Lowers IT Costs With Customer Extranet: A business value study conducted by Wipro Consulting identified that Gulf Coast Seal, a leading global manufacturer and distributor of industrial seals, could realize tangible bottom-line value by deploying a Web-based collaboration environment using Microsoft Windows SharePoint Services and by using specialty Web Parts functionality from CorasWorks. Configured as a...; Tags: Sales tools, Sales force management, Sales strategy, NETWORKING, Microsoft Corp., sales cycle, Extranet, Web-based collaboration, collaboration, sales, pricing strategy, team, environment, desktop, information technology, Web, network; Case studies
Sleep Dentistry: Sleep dentistry is an alternative to those who have been traumatized by a dentist in the past. Dentists will employ nitrous oxides to relax a person so that the dentist can handle his duties. The solution, takes the person in a dreamlike state where he is unaware of any actions...; Tags: dentist; White papers
Homeloan Management Limited: Provider of Back-Office Processes to the Financial Services Industry Takes Control of a Growing Business: Homeloan Management Limited is the UK's foremost provider of systems and process outsourcing solutions to the mortgage sector. HML needed a solution that could help it proactively diagnose issues with both its own and its customers' systems to ensure that service level agreements were met. The solution provided was a...; Tags: Microsoft Corp., back-office, SLA, outsourcing, financial, security; Case studies
Corporate Performance Management, Strategy Map and the Balanced Scorecard - Putting It All Together: Despite a sea of collected data, organizations struggle with making sense of it to arrive at these answers. This is not surprising, since, organizations are typically data rich and information poor. Attempts are being made to fix this with "Data warehouses" and "Number crunching software" - however, these technologies are...; Tags: Business intelligence, BetterManagement.com, corporate performance management, Balanced Scorecard, data warehouse, strategy, tool, software; White papers
A Transformed Contact Center Model Improves the Customer Experience and Drives Productivity: Fast and Attentive Customer Service Boosts Satisfaction: This U.S.-based automaker wanted a robust CRM solution to support increasing numbers of customer contacts via phone, Web, e-mail and other channels. It also wanted to improve efficiencies and renew its focus on providing a superior customer experience. After evaluating the automaker's existing business processes and technologies, EDS selected Siebel's...; Tags: Call centers, Manufacturing, Customer relationship management (CRM), Electronic Data Systems Corp., automobile company, CRM solution, contact center, customer service, CRM, business process, portal, training, environment, hardware, phone, Web, software; Case studies