Supervisor Resources on BNET
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110 Resources for

Supervisor

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BNET Business Dictionary

Supervisor
an employee who is given authority and responsibility for planning and controlling the work of a group through close contact. A supervisor is the first...
Supervisor definition on BNET »

BNET Resources

Performance Management: Performance Improvement Plan
The Performance Improvement Plan (PIP) is designed to facilitate constructive discussion between a staff member and his or her supervisor and to clarify the work performance to be improved. It is implemented, at the discretion of the supervisor, when it becomes necessary to help a staff member improve his or...
Tags: Workforce management, supervisor, performance, performance management
White papers
A new breed of banker: the risk pillar strategist
The job of risk-pillar strategists will be to find business lines where earnings can beat expenses by enough to fund risk controls that are better than peers with similar ROE. Then they must show supervisors that those controls are in place and convince investors that their edge is sustainable. This...
Tags: Workforce management, Financial accounting, strategist, supervisor, shareholder, job, tool
White papers
Starbucks' Tip Dilemma
Today's Ethics Poll: Starbucks and the Distribution of Tips. Last week, a California judge awarded $105 million in a class-action lawsuit against Starbucks because the company had wrongly allowed supervisors to share in the tips left by customers. Now, a former Starbucks employee in Massachusetts has filed...
Tags: Workforce management, William Baker, Starbucks Corp., supervisor, salary
Blog posts 2008-03-26
Starbucks' Tip Dilemma
Starbucks' Tip DilemmaBe RighteousIf they really do pay everyone working there a salary then do away with tips entirely.When did the tipping rules change?I might come across as an old "fuddy-duddy" (or "old fart" to you younger folk), but when did we start tipping people who work a counter and...
Tags: Workforce management, Benefits, Starbucks Corp., Tip Dilemma, supervisor, counter, salary
Discussion threads 2008-03-27
How to Win at Office Politics
Like it or not, every workplace is a political environment. But operating effectively within it doesn’t have to mean sucking up, lying, or slinging dirt. In its purest form, office politics is simply about getting from here to there: securing a promotion, seeing an idea come to fruition, or gaining...
Tags: Professional development, Kelly Pate Dwyer, career, workplace, Microsoft Office, game, Human Resources, e-mail, environment
Articles 2007-07-02
Promotions Policy
The Promotions policy seeks to hire or promote the individual best qualified for the position. The supervisor will review and update the job analysis and job description for the open position and recommend the salary range. If none exist, they will be created in accordance with the policy on job...
Tags: Recruitment & Selection, Workforce management, supervisor, job, compensation, Human Resources, hiring, compliance
Tools & templates 2007-11-16
When a Colleague Refuses to Travel
THE SCENARIO: A member of my three-person team refuses to travel, even though that was a condition of his hire. The job requires us to attend several trade shows a year, and his refusal means that my other coworker and I must pick up the slack. We don't mind the...
Tags: Team management, Workforce management, Where's The Line?, team, coworker, supervisor, job
Blog posts 2007-12-06
Parking Garage? Shift Supervisor
The Parking Garage? Shift Supervisor job description template includes the following job summary: Under direction of the manager, to supervise operations at the parking garage during an assigned shift. Additional information available includes essential job functions, additional responsibilities, and education and experience requirements.
Tags: Recruitment & Selection, supervisor, job
Tools & templates 2007-09-09
5 Ways To Overcome The Bad Boss Syndrome With Emotional Intelligence
People don't leave organizations they leave supervisors. That statement has been written so many times in the last five years that it would be boring if it were not so true, so sad and so expensive. Study after study cites the supervisor-employee relationship as a main threat to retention. The...
Tags: Workforce management, supervisor, emotional intelligence
White papers 2007-07-15
Staying in the Loop When Telecommuting
Telecommuting allows you to have full-time employment and a steady paycheck while experiencing the independence enjoyed by the self-employed. You can dress comfortably and avoid the hassles of commuting, saving substantially on gas and parking or public transportation. You also have a quiet workspace to yourself, making it easy to...
Tags: BNET Editorial, telecommuting, coworker, workspace, career, downsizing, Microsoft Office, team, supervisor, transportation, phone line, workplace, environment, phone, network, photograph, marketing, performance, e-mail, job
Articles 2007-10-31
Perfect Phrases For Managers And Supervisors
Communication is the single most important key to a manager's success. What you say - and how you say it - sets the tone for every personal interaction, whether you're dealing with a troublesome employee, a competitive coworker, or a demanding boss. Yet few people are actually trained to handle...
Tags: Workforce management, Leadership, McGraw-Hill Companies, coworker, supervisor, communication skill, workplace, leader, tool
Book chapters 2007-10-01
Looking For a New Job: The Pros and Cons
Do you dread Monday mornings, cringing at the prospect of returning to a job you hate, feeling tired, stressed, and unmotivated just thinking about it? If you don’t find joy or satisfaction in your work, it may be time to quit—after thinking it through. Even if you’re tempted to hand...
Tags: Recruitment & Selection, BNET Editorial, job, supervisor, career, talent, Human Resources, workplace, industry
Articles 2007-10-17
Managing Key Accounts without Allowing Them to Manage You
80% of a typical business’s income comes from just 20% of its customers. So does it make sense to dedicate time and resources to keeping that 20% satisfied? Absolutely! But satisfied may not be enough. You also need to ask yourself, “How can we better serve the needs of our...
Tags: Channel management, BNET Editorial, supplier, account management, supervisor, strategy, small business, income, CRM, knowledge, team, job
Articles 2007-10-16
Supervisor, Clinical/Program
The Supervisor, Clinical/Program job description template includes the following job summary: The Supervisor is responsible for assuring the quality of services provided to the service recipients, coordinating day-to-day operations of the assigned unit, and recommending and implementing changes that would improve delivery of services. The Supervisor will also provide direct...
Tags: Workforce management, supervisor, program director, job, QoS
Tools & templates 2007-09-09
Materials Manager
The Materials Manager job description template includes the following job summary: To be responsible for the materials management function relating to the planning, procurement, storage, control, and distribution of materials and products to meet company objectives and customer requirements. This involves directing and administering production control, inventory control, shipping and...
Tags: Workforce management, Recruitment & Selection, supervisor, inventory control, job, procurement, manufacturing, storage
Tools & templates 2007-09-09
Supervisor, Data Entry Job Description
The Supervisor, Data Entry job description template includes the following job summary: This position is accountable for quality, productivity, cost effectiveness, and timeliness of work to ensure efficient and effective conversion and verification of data into computer-readable form, and the proper utilization of external vendored data conversion services. Additional information...
Tags: Workforce management, data entry, supervisor, job, computer
Tools & templates 2007-09-09
Industrial Engineer B
The Industrial Engineer B job description template includes the following job summary: To develop, install, and maintain cost-effective methods of manufacturing and fair and equitable manufacturing operating standards. Position reports to Supervisor of Work Measurement and Supervisor of Cost Engineers. Additional information available includes essential job functions, additional responsibilities, and...
Tags: Recruitment & Selection, Workforce management, supervisor, manufacturing, job
Tools & templates 2007-09-09
Nursing Service - House Supervisor
The Nursing Service - House Supervisor job description template includes the following job summary: Responsible for personnel, management, and coordination of nursing service activities for the scheduled working shift, in accordance with established philosophy, objectives, and policies of the hospital to ensure safe, efficient, and therapeutic patient care. Relates effectively...
Tags: Workforce management, Recruitment & Selection, supervisor, job, absence, patient
Tools & templates 2007-09-09
Office Supervisor
The Office Supervisor job description template includes the following job summary: This position is responsible for performing a variety of functions which involve the activities of clerical and office personnel. An employee in this class supervises the activities of office personnel to perform secretarial and clerical duties and other duties...
Tags: Recruitment & Selection, Workforce management, supervisor, Microsoft Office, job
Tools & templates 2007-09-09
Confidential Secretary
The Confidential Secretary job description template includes the following job summary: Performs secretarial, statistical typing, and related clerical duties incidental to the overall management of financial operations. Acts in a confidential capacity to the comptroller and provides secretarial services to various accounting department section managers and supervisors with regard to...
Tags: Recruitment & Selection, Workforce management, supervisor, secretary, payroll, labor relations, job, financial
Tools & templates 2007-09-09
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