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Go Straight To Voicemail
Regardless of your feelings on voicemail (and I think I've made mine pretty clear), there are still times when leaving a message for someone is preferable to actually talking to them. (Think: checking in late afternoon with the boss, dealing with cantankerous clients, reaching someone you know is in a...
Tags: Voicemail, Telecommunications, David Goldenberg
Blog posts 2008-07-22
Telstra Needs Threat of Separation | BTalk Australia
Telstra has its detractors. One of them is telco industry analyst Paul Budde. In this edition of BTalk Australia Budde tells Phil Dobbie that he sees the structure and behaviour of Telstra as unique in the world. Budde believes there needs to be at least a threat...
Tags: Telstra Corp., Paul Budde, Podcasts, Broadband Internet, Telecommunications, Network Technology, Internet, Networking, Phil Dobbie
Blog posts 2008-07-10
Vonage, Comcast Make Nice Over Bandwidth
Vonage and Comcast said Wednesday that they will collaborate to "address the reasonable network management of Internet services." That's a fancy way to say that Comcast won't bump Vonage from its network even though they compete. Under the pact, which is a bit sketchy,...
Tags: NETWORKING, VOIP, TELECOMMUNICATIONS, Larry Dignan, Vonage Holdings Corp., Comcast Corp., network
Blog posts 2008-07-09
Is Voicemail Dead?
There's an interesting discussion going on over at TechCrunch on the merits of voicemail. Basically, many tech-savvy folks feel that voicemail is a bad way to interact with people because it's outside of their normal workflow continuum and is difficult to deal with. Many of those people deal with it...
Tags: TELECOMMUNICATIONS, David Goldenberg, voicemail
Blog posts 2008-07-07
Don't Touch That Technology -- Please
I got a link to an interview transcript from On the Media, the NPR program about the media industry, and had to pass it on because it's one of the smarter discussions on technology and the Internet I've seen in a while. Jonathan Zittrain was hawking his new book, The...
Tags: INTERNET, DVR, Digital video, Erik Sherman, EchoStar Communications Corp., Jonathan Zittrain, Apple Inc.
Blog posts 2008-06-30
The Telecoms' (Dumb) Three-Screen Strategy
Today the Wall Street Journal ran an excellent piece on AT&T and Verizon's efforts to create a comprehensive media strategy across three separate screens -- your television, your computer, and your phone -- and then sell ads on top of it. It's an ambitious plan as phone companies run up...
Tags: Telecom & Utilities, Jake Swearingen, phone, phone company, AT&T Corp., advertisement, telecommunications
Blog posts 2008-06-26
Lose the Worry To Be a Better Leader
Leadership skills expert Scott Hunter, the author of "Unshackled Leadership," says that if you can let go of worry, you'll see extraordinary results both in the workplace and in your personal life. I spoke with the corporate coach to learn more about his philosophy. Why is...
Tags: Recruitment & Selection, TELECOMMUNICATIONS, Leadership, Telecom & Utilities, Human Beings, CC Holland, ego, voice
Blog posts 2008-06-26
Broadband Rate Could Be $32-$105: Optus
Optus says a national high-speed broadband network could cost consumers between $32.50 and $105 a month and the return on capital would be two thirds that demanded by rival Telstra Corporation Ltd.Optus, Australia's second biggest telecommunications company said a wholesale rate between $25 and $75 a month per customer...
Tags: Telstra Corp., Network, Optus, Broadband, Broadband Internet, Telecommunications, Network Technology, Networking, AAP
News items 2008-07-17
Telcos Seen Posting Resilient Q2 Earnings
AMSTERDAM (Reuters UK) - European telecoms companies are expected to post resilient results for the second quarter, but inflation and weakening economies could hurt earnings further down the road. The DJ Stoxx telecoms index has fallen about 26 percent since the start of the...
Tags: Gross Domestic Product, EBITDA, Analyst, Earnings, Telecom Operator, Telecommunications, Apple Inc., France Telecom
News items 2008-07-21
Vodafone Unveils Share Buyback
By Kate Holton LONDON (Reuters UK) - Mobile phone group Vodafone VOD moved quickly to defend its share price on Wednesday, announcing a surprise 1 billion-pound buyback programme after its stock crashed a day earlier on a weaker-than-expected trading update. Vodafone shares slumped almost 14...
Tags: Vodafone Group Plc., Buyback, Corporate Governance, Operational Accounting, Telecom & Utilities, Financial Accounting, Telecommunications, Business Operations
News items 2008-07-23
Webcast: Expand Your Market Reach More than Ever Before
In order to remain competitive in a global economy, effectively expanding your market reach is more important than ever before - and we can help. Listen to thisBNET Webcast, with moderator James Hilliard and featured guest speaker Beth Gilbert from Product Marketing with Citrix Online, for a...
Tags: Marketing research, Citrix Systems Inc., Webcast, webinar, product marketing, marketing, PC, phone, computer
Webcasts 2008-07-15
Naspers leads USD15m round for VoIP firm Nimbuzz
VoIP firm Nimbuzz has won USD15m in its second round of funding led by returning backer South African media conglomerate Naspers. Existing investor Mangrove Capital Partners also participated in the round. The startup will use the capital to develop its social network VoiP and instant messaging IM application, which...
Tags: Mobile, Network, VoIP Company, Telephony, VOIP, Social Networking, Telecommunications, Networking, Online Communications, Marketing, Advertising & Promotion, Francesco Canepa, Mangrove Capital Partners, MIH Group
News items 2008-07-08
i2 Supply Chain Planner and i2 Demand Fulfillment Stabilization for a Hi-Tech Telecommunications Company
The client, a world leader in hi-tech telecommunications and part of a large joint venture between two global telecommunications enterprises in Germany manufacturing cellular hand phones had implemented the i2 Supply chain planner using the ELOPS template, but was encountering stabilization issues. Wipro provided help on the i2 Supply Chain...
Tags: Telephony, Telecom & Utilities, Wipro Technologies, i2 Technologies Inc., telecommunications, manufacturing, phone
Case studies
GSM Briefing
Being able to stay in touch whilst away from the office is vital these days. But there is more to staying in touch than just being able to take voice calls, and there is a gradual shift away from using cellular phones as voice-only communications devices. For many mobile users,...
Tags: TELECOMMUNICATIONS, Cellular phones, GSM, remote access, cell phone, mobile, wireless, phone
White papers
Understanding Broadband And Its Usefulness
For most businesses, a broadband Internet connection is essential. It is a high-speed Internet service that puts the entire resources of the Web instantly at your fingertips. Broadband is a collective term for a group of technologies that enable high-speed Internet access, at speeds of up to 2 Megabits per...
Tags: TELECOMMUNICATIONS, Network technology, Microsoft Corp., broadband, broadband Internet, high-speed Internet access, High-speed Internet, Internet access, phone, Web
White papers
Help Your Team Work From Home
A few years ago, one of the authors best mates and he sat down and built a test server out of spare parts we had lying around our businesses. Using Microsoft Windows NT 4.0 Server we tried to get a remote access system going so someone could access the network...
Tags: Microsoft Windows NT, Servers, Microsoft Windows Small Business Server, server software, remote access, server, Microsoft Corp., Microsoft Windows, Internet, network, software
White papers
10 Tips For Effective Voice-Mail Messages
Voice mails are similar types of pitches worth becoming skilled at. Maybe a voice mail won't always make or break your business. Maybe it could just mean you have a partner for a weekend game of golf. At any rate, you want to interest someone in calling you back. And...
Tags: TELECOMMUNICATIONS, Microsoft Corp., voicemail, small business, game, strategy
White papers
Ready For Internet Phone Service?: 5 Things To Know
Does your business make a lot of long-distance calls? If so, you might want to consider Internet telephone service. This revolutionary breakthrough can cut your long-distance costs sharply. The Web has promised phone service for a long time. But Internet phone service is finally becoming a viable business option. This...
Tags: Telephony, TELECOMMUNICATIONS, Telecom & Utilities, Microsoft Corp., Internet phone, VoIP, adapter, phone, Internet, modem, IP, Web
White papers
A Comprehensive Solution for a Call Agent Is Used to Implement Voice Over IP for a Leading Telecom Equipment Vendor
The client is a leading telecom equipment vendor. It required a media gateway controller that had call control and voice mail features. Over a short period of 8 months, Wipro team of 6 engineers modified an MGCP stack to suit light functionality design and develop a call agent to implement...
Tags: Real estate, Telecom & Utilities, Wipro Technologies, agent, RFC, telecommunications, IP, R&D, telephony, VoIP, team, performance
Case studies
Case Study: Global Telecom Company Improves Ability to Attract, Develop and Retain Talent
A leading global telecommunications company was having trouble attracting and retaining the critical segments of its workforce. This prevented the organization from truly understanding what skills and competencies were required to ensure that the right person was hired into these critical segments. Deloitte identified the critical workforce segments within the...
Tags: Workforce management, Recruitment & Selection, payroll solutions, Telecom & Utilities, Deloitte & Touche, workforce, talent, telecommunications
Case studies

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