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237 Resources for

Telecom

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Financial Analysis Of Telecom Industry Of China And India
The Telecom Regulatory Authority of India had carried out a comparative study in 2005 on the status of telecom service sector of India and China. The comparison of performance indicators between two fastest growing telecom markets help to draw strategies for new investment and expansion of telecom networks, tariff and...
Tags: Telephony, Telecom & Utilities, Financial accounting, India, telecommunications, China, financial analysis, tariff, pricing strategy, financial, strategy, performance, network
White papers 2006-06-27
Metasys Connectivity Maximizes Versatility and Efficiency
Hongkong Telecom Tower is the headquarters building of Hongkong Telecom, the territory's largest telecommunications provider. In 1993, Oliver Chan, property operations consultant with Hongkong Telecom, began researching control systems options for the newly constructed building. The challenge to Chan and to Johnson Controls engineers was to connect a variety of...
Tags: Telephony, Telecom & Utilities, Johnson Controls Inc., telecommunications
Case studies
User Service Performance
Telecom services are part of our daily lives, and it is crucial that they perform to expectations. In the maturing global telecom market, service performance and time-to-market are key differentiators. A major challenge is the immense amount of data that is produced by a telecom network and many hundreds of...
Tags: Telephony, Telecom & Utilities, Ericsson Inc., telecommunications, performance, network
White papers 2007-02-01
Re-Envisioning Operations: CEO Playbook For A Converged Future
Telecom firms are experiencing a fresh round of opportunities and challenges in the flat world. The combined impact of globalization, demographics, deregulation, and technology change is driving the need for operational transformation. With changing value propositions, telecom firms must, in effect, flatten their businesses and become more agile. Telecom CEOs...
Tags: Telephony, Telecom & Utilities, Infosys Technologies Ltd., telecommunications, globalization, CEO
White papers 2007-01-19
Sage Telecom: Telecom Firm Cuts Costs, Enhances View Into Business With 5-Terabyte Data Warehouse
Based in Allen, Texas, Sage Telecom is the third largest telephone company in Texas, with over a half-million customers in 11 states. Sage Telecom needed a better source for operational data to help it control costs, and business intelligence to help it better serve customers. It created two data warehouses...
Tags: Databases, Telecom & Utilities, Sage Telecom, Texas, data warehouse, business intelligence, billing, telecommunications, Microsoft Corp., operating system
Case studies
Survival Guide for the Telecom Manager
Today, the telecom department is being treated like any other business segment of the company-a profit center with growth, revenue, and profit expectations from one year to the next. The role and responsibilities as a telecommunications managers necessitate them to be proactive, to perform at a high level, to watch...
Tags: Telephony, Telecom & Utilities, ProfitLine Inc., telecommunications
White papers 2005-01-05
How to Evaluate Best-in-Class Telecom Expense Management Vendors
The past several years have seen an explosion in the number of "telecom expense management" solutions. From consultants to software to ASPs to full service outsourcing, there are many organizations vying for the opportunity to help in reducing the telecom costs and improve the overall processes. This paper helps to...
Tags: Telephony, Telecom & Utilities, ProfitLine Inc., telecommunications, environment, software
White papers 2005-01-05
New Trends In Telecommunication Innovation
The paper discusses and examines aspects of the speed, volume, kind, and organization of innovations in the telecom area in light of the processes of liberalization during the past few years. It focuses its main attention on the telecom service provision market. Where formerly innovation processes were organized by vertically...
Tags: Telephony, Telecom & Utilities, telecommunications, liberalization, information technology
White papers 2004-03-01
After WorldCom: How Much Consolidation Can U.S. Telecom Regulators Permit?
WorldCom's recent bankruptcy has likely set the stage for a new round of telecom industry mergers that will test the long-standing competition policies of U.S. regulators.
Tags: Regulations, APQC, WorldCom Inc., regulator, bankruptcy, merger, telecommunications
White papers 2003-05-15
The Impact Of The US Wireless Telecom Industry On The US Economy
This paper presents an independent analysis of the impact that the US wireless telecom industry had on the US economy in just the year 2004, and as projected over the next ten years. The conclusions reached in this report are based largely on publicly available data concerning wireless carriers, wireless...
Tags: Wi-Fi, Ovum, wireless handset, wireless, analysis, handset, industry
White papers 2005-09-01
Japan Telecom: Salesforce Automation
To build on its momentum in the highly competitive telecommunications sector, Japan Telecom, one of the top three telecommunications companies in Japan, recognized that it needed to revisit and improve its marketing strategy. To help Japan Telecom in its quest to become a high-performance business, Accenture helped it refocus its...
Tags: Sales strategy, Sales force management, Telephony, Telecom & Utilities, Accenture Ltd., sales force, Siebel Systems Inc., channel management, marketing strategy, telecommunications, sales, customer satisfaction, high-performance, marketing, team
Case studies
Market Growth and Operator Strategies in the ME Telecom Market
This study explores how telecom operators are adapting to a deregulated telecom market. It examines how the liberalization of the Middle East telecommunications market has influenced the operational strategies of new and incumbent players. It anticipates rapid market growth as service offerings reflect enhanced segmentation and needs-based customization and as...
Tags: Telephony, Telecom & Utilities, Booz Allen Hamilton Inc., telecommunications, liberalization, strategy
White papers
Moving From QMS Conformance To Business Excellence In Telecom
The key players in the telecom industry founded the Quality Excellence for Suppliers of Telecommunications. The work of the QuEST Forum yields benefits to all sector stakeholders, specifically telecom services providers and their customers and suppliers. Those benefits are being enhanced as the Forum builds upon its foundation of initial...
Tags: Telephony, Telecom & Utilities, QCI International, telecommunications, Quality Management System, supplier, quality management, performance, industry, benefit, tool
White papers 2003-01-01
The Undeveloped Asset For Decreasing Customer Churn And Improving Profits
The fiercely competitive and economically challenging environment has forced every player in the telecom industry to emphasize existing customers, the core of any large company's revenue. To grow revenue, telecom providers are aggressively moving to retain good customers and improve their share of those customers? telecom spending. Because the dominant...
Tags: Telephony, Telecom & Utilities, Product marketing, Knowlagent, telecommunications, customer service, telecommunications company, revenue, agent, asset, marketing, environment, industry, performance, sales
White papers 2003-07-31
VoIP Jumpstart
Communication and infrastructure providers are entering the voice-telecom market with Voice-over- IP (VOIP), and discovering that it is a challenging market to enter. PC-to-PC voice service is not complicated; one IP address connects directly to another, and the PCs handle the digitization of voice and the protocol. Understanding the cost...
Tags: Telephony, Patni Computer Systems Ltd., VoIP, voice service, IP, IP address, telecommunications, PC
White papers 2004-11-01
The Global Markets for Telecom and Datacom Test Equipment
Like most of the Telecom/Datacom industry, the test equipment segment has had many setbacks in the last eighteen months. The explosive growth that was experienced since the wave of deregulation in the developed markets and the drive for network deployment in the emerging markets has been reversed or scaled back...
Tags: Venture Development Corp., emerging market, industry, telecommunications, network
White papers 2001-12-01
Telecom Finance: "The New New Thing" in Telecoms
Technological developments in the communications space are putting a shot of adrenaline into the arm of the industry, driving the creation of a new ecosystem of technology vendors and service providers globally. The paper discusses some of these seminal changes and asks telecom and technology venture capitalists in North America...
Tags: Telephony, Telecom & Utilities, General Electric Co., telecommunications, finance, industry
White papers 2004-12-15
Slovak Telecom: IT Strategy & Transformation
How can a telecommunications company get a rapid boost on the path to high performance in a matter of months, and develop more effective processes and technology capabilities? That was the primary challenge faced by Slovak Telecom, the incumbent telecommunications services provider in the Slovak Republic, offering wireline, voice and...
Tags: Leadership, Telecom & Utilities, Accenture Ltd., high-performance, data service, telecommunications
Case studies
Effective Negotiation And Management Of Telecom Contracts Can Reap Significant Benefits
This white paper defines the goals of telecom negotiations, outlines the prerequisites for an effective negotiation strategy, and examines the specific methodologies involved in crafting a successful agreement. To negotiate effectively and reap significant benefits, clients must understand the true nature of the telecom marketplace, use knowledge of real market...
Tags: Free trade, Telephony, negotiation, telecommunications, benefit, supplier, agreement, knowledge
White papers 2006-09-21
Telecom Web Services: Service Delivery Made Easy
Telecom Web Services allows network operators to accelerate the adoption of enterprise/IT software concepts such as Service Oriented Architecture (SOA) into the telecoms domain. They enable the exploitation of the highly successful Internet service development model to drive forward service innovation, whilst at the same time reducing costs. With this...
Tags: Service-oriented architecture (SOA), Telephony, Telecom & Utilities, Web services, telecommunications, SOA, domain, QoS, leadership, Internet service, Web service, asset, network, Web, Internet, software
White papers 2007-03-01
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