With desktops, laptops, PDAs and mobile phones, our communication systems have become fragmented. David Leach, senior public consultant for Siemens Enterprise Networks, explains how unified communications integrates these existing tools and devices into a single platform.
This free white paper reveals how you can leverage the tech-savvy orientation of the next generation of workers for a tighter, more collaborative business that leverages every available form of communication. Learn how to dramatically improve sales success and customer relations by putting people back in the center of the...
On the heels of a Basex report, which pointed to the role of unified communications and other aspects of collaboration in creating an information overload time suck in 2007, we are told now by eWeek that unified communications and collaboration itself are two of the top corporate time savers for...
This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on Manufacturing, the study reveals that with unified communications: SMBs improve responsiveness to customers; employees collaborate effectively; time to resolve problems decreases; approval process time...
This Cisco-commissioned Forrester Research study combines survey data from six countries to quantify how unified communications affect the small and medium-size business sector. Focused on Financial Services, the study reveals that with unified communications: SMBs improve responsiveness to customers; employees collaborate effectively; time to resolve problems decreases; approval process time...
Microsoft's Office Communication Server 2007 -- the heart of the company's Unified Communication Strategy -- was launched this week. Jeff Raikes, president of Microsoft Business Division, initially described the offerings as a "software-focused approach to bring together disparate communications technologies into a unified experience -- driving down the cost and...
Avaya and DK, a leading publisher of business reference books, have created a limited edition series on business critical communications challenges and solutions. In Essential Managers Communications Tools for the Effective Worker, discover the positive impact of Unified Communications on both day-to-day interactions as well as on...
Cisco and IBM have a long established track record of working together to provide customers with innovative business solutions. Together, the two companies are enabling a new way of communicating and collaborating--one that's more open, timely, and effective. Using best in class Unified Communications capabilities from both Cisco and IBM,...
For small and medium-sized businesses, fast and efficient communication and information sharing are essential. By converging voice and data on a single network, you can enable employees to collaborate more easily and provide more responsive customer service. Learn how the Cisco Unified Communications suite provides your...
In global environment, knowledge workers frequently travel away from their offices or workgroups - or are located in distributed locations far from peers, subordinates, and supervisors. Unified communications is an emerging class of applications and services designed to improve communications within the modern organization - to keep workgroups connected, enable...
To compete in nowadays business world, enterprises need to improve their internal and external communication flows between employees, customers and suppliers. This paper unveils the e-Communication Center, a suite of next generation of unified communications applications for enterprises and service providers aimed at improving relationships, interactions and communication. This software...
[ILLUSTRATION OMITTED] AS THE world moves towards ubiquitous, seamless data connectivity to support a global economy, most people will have high quality access to almost any information, anywhere, anytime, on any device. However, as barriers to access fall away, one of the key challenges organisations will...
The PerformanceEdge Group of AspectSoftware, Inc., the world's largest company solely focused on UnifiedCommunications for the Contact CenterTM, today announced it has beenrecognized with the 2008 EMEA Contact Center Workforce Management Award forMarket Leadership from Frost & Sullivan, the Growth Partnership Company.The award acknowledges Aspect Software as the leading vendor...
ATLANTA -- Jacada Ltd. (Nasdaq: JCDA), a leading provider of unified desktop and process optimization solutions for customer service operations, today announced that it will report its second quarter 2008 financial results before market open on Thursday, August 14, 2008. Management will host a conference call at 10:30 a.m. Eastern...
AppliedVoice & Speech Technologies , Inc. AVST today announced thatCallXpress 7.91, the newest version of its flagship Unified Communicationssolution, was selected by Manatee County, Florida to enhance and expand theexisting deployment of CallXpress throughout the County's offices. CallXpress 7.91 delivers a host of new capabilities and features...
The PerformanceEdge Group of AspectSoftware, the world's largest company solely focused on UnifiedCommunications for the Contact CenterTM, today announced that it will beoffering PerformanceEdgeTM eLearning and PerformanceEdge JobMatch, which enable contact centers to improve agent recruitment,retention, and training processes along with overall contact centerproductivity. With these new eLearning...
GABRIEL Connection Technology Proof of Concept Video Supports Multi-billion-dollar Market Opportunities SCOTTS VALLEY, Calif. -- VirnetX Holding Corporation (AMEX:VHC), a leader in secure real-time communications and collaborations technology, today released the GABRIEL Connection Technology[TM] Proof of Concept demonstration video. The short video illustrates how GABRIEL Connection Technology uses...
RADVISION's SCOPIA Interactive Video Platform Enables Cisco's Unified Customer Voice Portal CVP with Video Communications TEL AVIV -- RADVISION[R] Ltd. (Nasdaq: RVSN), a leading provider of video network infrastructure and developer tools for unified visual communications over IP, 3G, and emerging next-generation IMS networks, today announced that it...
An Affordable, Collaborative Communications Solution for SMBs RALEIGH, N.C. -- BizCom Web Services, Inc., a leading provider of enterprise-class Internet hosting solutions, today introduced its Hosted Microsoft[R] Office Communications Server OCS 2007 service. Offered as an add-on to BizCom's Hosted Exchange Service, this winning combination of advanced communications...
BOSTON -- FundQuest announced today that there are now sixty-eight advisory firms who have made FundQuest's Unified Managed Account UMA services available to their advisors. These firms include the advisory arms of large insurance broker-dealers, independent registered investment advisors, bank broker-dealers, and independent broker-dealers. In addition, advisors located at one...
