Resources

76 Resources for

account management

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BNET Resources

Improving Relationships with Key Accounts
In business-to-business marketing, account relationships are essential to long-term success. Key account programs give companies the opportunity to contact their customers at regular intervals and build relationships. To manage the process effectively, it is important to take a long-term view of the relationship, rather than focusing on short-term goals. It...
Tags: Relationship, Team, Account Management, Customer, Supplier, Sales Channel, Sales Force Management, Sales Strategy, Sales, Staff, Level, Team Management, Emphasis, BNET Editorial
Articles 2007-12-05
Moving from Selling to Account Management
To succeed in key account management, sales staff need to change their role and their objective. Instead of pursuing short-term profit, they must concentrate on managing customer relationships and understanding the customer's whole business. Account managers have two important roles—account support and account development. Successful account management requires a wide...
Tags: Sales strategy, Sales force management, Sales channel, BNET Editorial, account management, sales productivity, sales force, customer relationship, sales, decision-making, team, customer satisfaction, job
Articles 2007-10-19
Managing Key Accounts without Allowing Them to Manage You
80% of a typical business's income comes from just 20% of its customers. So does it make sense to dedicate time and resources to keeping that 20% satisfied? Absolutely! But satisfied may not be enough. You also need to ask yourself, "How can we better serve the needs of our...
Tags: supplier, account management, strategy, supervisor, income, small business, CRM, team, knowledge, job, Feedback, CRM System, Advertising & Promotion, Channel Management, Business, BNET Editorial, Software, Marketing, Enterprise Software, Customer Relationship Management (CRM), Customer
Articles 2007-10-16
How To Use the BNET Beta
Some of the finest minds of our generation worked hard to make the new BNET intuitive and easy-to-navigate, but for those who were used to the old site -- or those who would rather let us do the driving -- this post will help you get reoriented. On the BNET...
Tags: Account Management, BNET staff, Sales, Article, Productivity, Sales Force Management, Sales Channel, Beta
Blog posts 2007-01-28
Ceridian Names Greg Hawes Senior Vice President of Account Management
MINNEAPOLIS -- Ceridian Corporation (NYSE:CEN) has named Greg Hawes senior vice president of HR/Payroll account management, where he will lead the account executive team.
Tags: account management, Ceridian Corp.
Research articles 2007-05-22
Xerox adds account management tools to eSupport Centre
Worldwide Computer Products News-24 December 2002-Xerox adds account management tools to eSupport CentreC1995-2002 M2 COMMUNICATIONS LTD http://www.m2.com
Tags: account management, tool, Xerox Corp.
Research articles 2002-12-24
Dotster Unveils New Account Management Interface; Domain Registration Company's Record of Developing Intuitive Online Tools Continues
VANCOUVER, Wash. -- Dotster, Inc., one of the world's largest ICANN-accredited domain registrars, today announced that it has successfully implemented a new account management interface to its customer base.
Tags: account management
Research articles 2005-09-29
edocs Performance On Sun Surpasses Previous Online Account Management Results
Business/Medical & Healthcare Editors
Tags: account management, performance, Sun Microsystems Inc.
Research articles 2002-06-03
edocs nets AT&T Wireless billing contract.
NEW YORK--edocs Inc., which develops software for online account management and electronic billing, has announced a contract with AT&T Wireless Services Inc. As the foundation for its upcoming online account management offering, AT&T NEW YORK--edocs Inc., which...
Tags: account management, AT&T Wireless, billing
Research articles 2001-07-09
Eyeblaster Appoints Two New Directors of Account Management; Company Also Increases its Sales Organization in the East and Central Regions
NEW YORK -- Eyeblaster, for years the leader in rich media advertising technology worldwide, today announced the appointment of Joan Fagan and Tom Hawkins, to Directors of Account Management.
Tags: account management, sales
Research articles 2005-08-29
Solectron Names Marty Neese Executive Vice President, Worldwide Sales and Account Management
MILPITAS, Calif. -- Solectron Corporation (NYSE:SLR), a leading provider of electronics manufacturing and integrated supply chain services, today announced the appointment of Marty Neese as executive vice president, Worldwide Sales and Account Management.
Tags: account management, Solectron Corp., Worldwide Sales
Research articles 2004-09-22
Office Depot Will Cut Call Centers, Lay Off 900 By '05 (TWICE)
Delray Beach, Fla.-- Office Depot will begin outsourcing its inbound call center and outbound account management functions, resulting in the layoffs of 900 employees and the shutting of three of its eight telemarketing facilities. Delray Beach, Fla.-- Office Depot will begin outsourcing its inbound call...
Tags: account management, call-center, Office Depot Inc., telemarketing
Research articles 2004-11-08
Chris Doxey Joins APEX Analytix as Vice President of Account Management
GREENSBORO, N.C. -- APEX Analytix, the fastest growing provider of accounts payable software for error prevention, recovery audit services, and productivity and performance management solutions to the Fortune 500, has announced that Chris Doxey has joined the company as Vice President of Account Management.
Tags: account management, Apex Analytix Inc.
Research articles 2005-08-30
CommonHealth's Quantum Group Promotes Two Within Account Management Ranks
Business Editors
Tags: account management, Quantum Corp.
Research articles 2003-01-23
Cyber-Ark Leads the Industry as Network World's "Clear Choice" Winner for Privileged Account Management Solutions
Head-to-Head Product Review Showcases Enterprise Password Vault's "Infrastructure Intelligence" and High Degree of Compatibility and Flexibility
Tags: Network World, account management, Clear
Research articles 2008-05-07
Providian Financial Selects Fair, Isaac's TRIAD To Increase Account Management Efficiencies
Business Editors/High-Tech Writers
Tags: account management, Providian Financial Corp.
Research articles 2002-12-10
IBM, Edocs team on billing service.
SAN FRANCISCO--IBM Corp. and Edocs Inc., Natick, Mass., said they have formed a strategic alliance to offer telecommunications services providers in the Americas, Europe and the Asia-Pacific region with a suite of e-business services and solutions SAN FRANCISCO--IBM Corp. and Edocs Inc., Natick,...
Tags: account management, billing, IBM Corp., team
Research articles 2001-08-20
Park City Group Announces New Account Management Team
PARK CITY, Utah -- Park City Group, Inc. (OTCBB: PCYG), a leading provider of inventory and patented labor optimization software solutions for retailers, announced today that it has hired and deployed a new Account Management Team consisting of three industry veterans. The team will service existing Park City Group accounts...
Tags: account management, Park City Group Inc.
Research articles 2007-02-05
Prudential First to Offer Enhanced Retirement Account Management On Wireless Palm Handhelds
Business Editors
Tags: account management, Prudential Insurance Company of America, wireless
Research articles 2001-03-26
ViryaNet Appoints Stuart Chandler and Jim Robidoux to Lead Account Management and Professional Services Teams
Business/Technology Editors
Tags: account management, professional services, ViryaNet
Research articles 2002-03-11