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	<title><![CDATA[account management Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/account+management.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to account management]]></description>
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		<title><![CDATA[Limelight Networks, Inc. F1Q09 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-13071_23-299741.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator (Operator's instruction) Your first question comes from the line of Derek Bingham - Goldman Sachs. Derek Bingham - Goldman Sachs I wonder if you could give us some color on the financial profile of some of the small file deals and the whole site deals in...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 06 May 2009 18:37:17 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[Account Management]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
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		<category domain="http://resources.bnet.com/topic/goldman+sachs+group+inc..html"><![CDATA[Goldman Sachs Group Inc.]]></category>
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		<category domain="http://resources.bnet.com/topic/limelight+networks+inc..html"><![CDATA[Limelight Networks Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">GS</category>
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	<item>
		<title><![CDATA[Cyber-Ark Leads the Industry as Network World's "Clear Choice" Winner for Privileged Account Management Solutions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_7/ai_n25385956]]></link>
		<description><![CDATA[Head-to-Head Product Review Showcases Enterprise Password Vault's "Infrastructure Intelligence" and High Degree of Compatibility and Flexibility]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 07 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/network+world.html"><![CDATA[Network World]]></category>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
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	</item>
	<item>
		<title><![CDATA[Key Account Management: Shortcomings And Limitations]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=385615]]></link>
		<description><![CDATA[Key Account Management is one of the four components of customer relationship management along with customer lifetime value, customer portfolio analysis and the relationship lifecycle. Key Account Management is defined as an appropriate relationship management mechanism that utilizes the value of trust in business relationships to achieve functioning relationships with...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[Account Management]]></category>
		<category domain="http://resources.bnet.com/topic/helium.html"><![CDATA[HELIUM]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Improving Relationships with Key Accounts]]></title>
		<link><![CDATA[http://www.bnet.com/2410-13237_23-95581.html]]></link>
		<description><![CDATA[In business-to-business marketing, account relationships are essential to long-term success. Key account programs give companies the opportunity to contact their customers at regular intervals and build relationships. To manage the process effectively, it is important to take a long-term view of the relationship, rather than focusing on short-term goals. It...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Wed, 05 Dec 2007 12:19:37 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/relationship.html"><![CDATA[Relationship]]></category>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[Account Management]]></category>
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	<item>
		<title><![CDATA[Account Management Solutions: Customer Retention And Growth]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=356199]]></link>
		<description><![CDATA[Account management is the proper control of customer accounts. Its value is measured in the ability to generate sales and taking care of customer service problems. Its objective is the long-term retention of customers, particularly those who contribute most to company profits. Outsourcing account management is clearly an option to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[Account Management]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+account+management.html"><![CDATA[Outsourcing Account Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
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	<item>
		<title><![CDATA[Moving from Selling to Account Management]]></title>
		<link><![CDATA[http://www.bnet.com/2410-13237_23-95595.html]]></link>
		<description><![CDATA[To succeed in key account management, sales staff need to change their role and their objective. Instead of pursuing short-term profit, they must concentrate on managing customer relationships and understanding the customer's whole business. Account managers have two important rolesâ€”account support and account development. Successful account management requires a wide...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Fri, 19 Oct 2007 12:09:46 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales force management]]></category>
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		<category domain="http://resources.bnet.com/topic/bnet+editorial.html"><![CDATA[BNET Editorial]]></category>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
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	</item>
	<item>
		<title><![CDATA[Managing Key Accounts without Allowing Them to Manage You]]></title>
		<link><![CDATA[http://www.bnet.com/2410-13237_23-68791.html]]></link>
		<description><![CDATA[80% of a typical business's income comes from just 20% of its customers. So does it make sense to dedicate time and resources to keeping that 20% satisfied? Absolutely! But satisfied may not be enough. You also need to ask yourself, "How can we better serve the needs of our...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Tue, 16 Oct 2007 15:04:17 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/supplier.html"><![CDATA[supplier]]></category>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
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		<title><![CDATA[Ceridian Names Greg Hawes Senior Vice President of Account Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_May_22/ai_n27248977]]></link>
		<description><![CDATA[MINNEAPOLIS -- Ceridian Corporation (NYSE:CEN) has named Greg Hawes senior vice president of HR/Payroll account management, where he will lead the account executive team.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 22 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/ceridian+corp..html"><![CDATA[Ceridian Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CEN</category>
		<category domain="tickers">CEN</category>
	</item>
	<item>
		<title><![CDATA[Key Account Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=356274]]></link>
		<description><![CDATA[This paper examines thoroughly the procedures and factors that have to be examined by the selling companies in order to establish successful Key Account Management KAM practices. The paper analyzes and discusses the different aspect of key account management and, based on the literature examined, offers some insights of the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 27 Mar 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[Account Management]]></category>
		<category domain="http://resources.bnet.com/topic/associated+content.html"><![CDATA[Associated Content]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
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	<item>
		<title><![CDATA[Next generation online channel reporting for banking and investment firms: companies must evolve information and account management capabilities to retain and grow customers.(ACTUATE[R])]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4349/is_200703/ai_n19287043]]></link>
		<description><![CDATA[Over the past decade new technology, global economics, and  regulatory tightening have put pressure on the financial services  industry to evolve how it approaches customers. Change is occurring  across the spectrum of segments--from retail consumers to  Over the past decade new technology, global economics, and ...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 01 Mar 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/actuate+corp..html"><![CDATA[Actuate Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/banking.html"><![CDATA[banking]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ACTU</category>
		<category domain="tickers">ACTU</category>
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		<title><![CDATA[Park City Group Announces New Account Management Team]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Feb_5/ai_n17167762]]></link>
		<description><![CDATA[PARK CITY, Utah -- Park City Group, Inc. (OTCBB: PCYG), a leading provider of inventory and patented labor optimization software solutions for retailers, announced today that it has hired and deployed a new Account Management Team consisting of three industry veterans. The team will service existing Park City Group accounts...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 05 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/park+city+group+inc..html"><![CDATA[Park City Group Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PCYG</category>
		<category domain="tickers">PCYG</category>
	</item>
	<item>
		<title><![CDATA[How To Use the BNET Beta]]></title>
		<link><![CDATA[http://blogs.bnet.com/intercom/?p=10]]></link>
		<description><![CDATA[Some of the finest minds of our generation worked hard to make the new BNET intuitive and easy-to-navigate, but for those who were used to the old site -- or those who would rather let us do the driving -- this post will help you get reoriented. On the BNET...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sun, 28 Jan 2007 17:52:26 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[Account Management]]></category>
		<category domain="http://resources.bnet.com/topic/bnet+staff.html"><![CDATA[BNET staff]]></category>
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		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[Productivity]]></category>
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		<category domain="http://resources.bnet.com/topic/beta.html"><![CDATA[Beta]]></category>
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	<item>
		<title><![CDATA[Verizon Wireless outlines ETF plans, online options.(News)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200611/ai_n18144715]]></link>
		<description><![CDATA[Byline: KELLY HILL       Verizon Wireless released details on its revised pro-rated early  termination fee plans, which decline during the course of a user's  contract, and also unveiled online account management functions that  will allow customers t    Byline: KELLY...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 20 Nov 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/etf.html"><![CDATA[ETF]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
		<category domain="http://resources.bnet.com/topic/verizon+wireless.html"><![CDATA[Verizon Wireless]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VZ</category>
		<category domain="tickers">VZ</category>
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	<item>
		<title><![CDATA[Prudential Annuities Names Bruce Ferris Vice President of Strategic Account Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_August_21/ai_n16677818]]></link>
		<description><![CDATA[NEWARK, N.J. -- Prudential Annuities, the domestic annuity business for Prudential Financial, Inc. (NYSE:PRU), announced that Bruce Ferris has been named vice president of Strategic Account Management. In this role, Ferris leads both the Relationship Management and Channel Development functions for Prudential Annuities, including the independent broker dealer, wirehouse, bank...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 21 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/annuity.html"><![CDATA[annuity]]></category>
		<category domain="http://resources.bnet.com/topic/prudential+insurance+company+of+america.html"><![CDATA[Prudential Insurance Company of America]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PRU</category>
		<category domain="tickers">PRU</category>
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		<title><![CDATA[Discover® Card Ranked #1 for Online Customer Experience in the Credit Card Industry; Keynote Systems Recognizes Discover for Easiest Online Account Management and Card Application Processes]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_March_28/ai_n26808019]]></link>
		<description><![CDATA[RIVERWOODS, ILL. -- Discover Financial Services LLC, a business unit of Morgan Stanley (NYSE:MS), today announced that Discovercard.com has been ranked number one in online customer experience in a recent study performed by Keynote Systems, The Internet Performance AuthorityR. The interactive Web site study, performed in January 2006, examined the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 28 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Account Management - How To Manage Accounts To Maximize Sales]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=356189]]></link>
		<description><![CDATA[This paper answers the three questions. What is account management? What skills and talents are required to excel in account management? And what activities must be performed to maximize Account Management return on investment? Account management is actually a synonym for account penetration. Just because you have sold one product...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 07 Jan 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[Account Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[SunGard Announces Formation of Enterprise Solutions Group; Combines Account Management, Product Management and On- and Off-shore Consulting Services to Expand Relationships with Global Accounts]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Dec_1/ai_n15890130]]></link>
		<description><![CDATA[WAYNE, Pa. -- SunGard (http://www.sungard.com) today announced the formation of an Enterprise Solutions Group within its Financial Systems business that will focus on bringing greater value to its global accounts. The Enterprise Solutions Group will bring together SunGard's Global Account Management, Product Management, Off-Shore Services and Consulting Services. The Enterprise...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 01 Dec 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/sungard+data+systems+inc..html"><![CDATA[SunGard Data Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Dotster Unveils New Account Management Interface; Domain Registration Company's Record of Developing Intuitive Online Tools Continues]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Sept_29/ai_n15654409]]></link>
		<description><![CDATA[VANCOUVER, Wash. -- Dotster, Inc., one of the world's largest ICANN-accredited domain registrars, today announced that it has successfully implemented a new account management interface to its customer base.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 29 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Chris Doxey Joins APEX Analytix as Vice President of Account Management]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_August_30/ai_n14937246]]></link>
		<description><![CDATA[GREENSBORO, N.C. -- APEX Analytix, the fastest growing provider of accounts payable software for error prevention, recovery audit services, and productivity and performance management solutions to the Fortune 500, has announced that Chris Doxey has joined the company as Vice President of Account Management.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 30 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/apex+analytix+inc..html"><![CDATA[Apex Analytix Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Eyeblaster Appoints Two New Directors of Account Management; Company Also Increases its Sales Organization in the East and Central Regions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_August_29/ai_n14934832]]></link>
		<description><![CDATA[NEW YORK -- Eyeblaster, for years the leader in rich media advertising technology worldwide, today announced the appointment of Joan Fagan and Tom Hawkins, to Directors of Account Management.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 29 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/account+management.html"><![CDATA[account management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[sales]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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