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- When Caring is not Enough: The Service Providers Evolving Strategy Role
- Successful organizations will be the ones that can turn these apparently "either/or" conundrums into "both/and" solutions in which everyone wins: the customer, the provider and the organization. Organizations are waking up to the fact that a customer who is "merely" satisfied doesn't generate the big payoffs they're looking for. Plain...
- White papers 2003-01-01
- Improving Business Performance in the Age of Human Capital
- This paper is about Building a competitive advantage today which depends on the ability to build a unique set of organizational capabilities. This requires companies everywhere to rethink human capital and the role of HR, and to take a new, more strategic approach to Performance Improvement. These are all 'People'...
- White papers 2004-09-01
- Productively Promoting eLearning
- Marketing eLearning and holding a successful pilot program can be critical to the effectiveness of eLearning throughout an organization. Once someone has gained C-level buy-in, this article presents several factors that should influence the likelihood of a winning eLearning initiative. By addressing the issues listed by this paper the chances...
- White papers 2005-02-23
- Strategic Reinforcement: The Value of Making Change Stick
- Organizations spend more than $50 billion on training annually, according to the American Society for Training and Development ASTD. Yet these same organizations are frequently inconsistent and ineffective when it comes to reinforcements - the art of helping their employees integrate and apply their new learning on the job. The...
- White papers 2005-04-12
- An Uncommon Perspective: Workplace Training and Development Through the Eyes of Employees
- Although employers' training priorities have been well documented over the years, employee opinions on this topic are scarce, possibly because their employers continue to be the primary purchasers of work-place-based training and development programs. This article discusses that employers who integrate employee desires into development programs can make measurable differences...
- White papers 2005-08-30
- Your Ideal Balance: Match eLearning and the Classroom With a Proven Way to Change Behavior
- Organizations have long recognized the link between business results and the quality of workplace interactions, both among employees and between employees and their customers. Recently, however, a new and urgent need to increase the impact while reducing the cost of training has fueled a search for more efficient methods, media,...
- White papers 2003-04-18
- The Big Picture of eLearning
- This article advises that to avoid being overwhelmed by the diversity in eLearning, an organization needs to start by looking at the "big picture". An organization needs to determine the changes it is trying to effect with training initiatives and whether it has been successful. If not, is it because...
- White papers 2003-09-25
- Managing to Win: Smart Strategies for Account Sales in an Uncertain Economy
- In times of economic uncertainty, buying organizations often respond by reducing discretionary funding, raising investment hurdles and adding decision makers to their buying processes - all resulting in increasingly complex sales cycles. This whitepaper elaborates on one of the most productive ways to prepare for success in this environment, which...
- White papers 2002-04-01
- Executive Report: The Path to Sales Effectiveness
- This may be a tough year for sales...but not for everyone. Some of the world's most successful corporations employ 5 key strategies that allow them to buck the trend and achieve consistent sales year after year. These 5 strategies are outlined in a special Executive Report called "The Path to...
- White papers 2005-04-13
- When Culture Resists Change: The Path to Competitive Advantage and Market Leadership
- The key to achieving meaningful change in an organization is to align every thought, action and behavior (the manifestations of an organization's culture) with the clearly defined and communicated vision that has been established. While this can seem a daunting task, when approached from its fundamental components it can, with...
- White papers 2002-02-25
- Critical Crossroads: Developing Leaders in the Public Sector
- Today, constant and fast-paced change has become necessary for survival. In the wake of numerous changes within the public sector and the military, it is clear many opportunities exist for leadership development. Leadership development around cultural change, identifying and recognizing good employees, identifying and developing leaders, and recruiting future leaders...
- White papers 2003-09-04
- Creating High Performance Sales Organizations in China: A New Model for Sales Success
- Competitive advantage in China's marketplace is notoriously difficult to come by. A fast-paced business environment that shows no signs of letting up is transforming the selling game. Gone are the days of customer loyalty to a particular product, brand or even salesperson?the "Easy" sale. As product differentiation becomes more elusive,...
- White papers 2003-05-16
Additional Resources
- Proven Industry Veteran Choice for Provant CEO Candidate
- Business Editors NEW YORK--BUSINESS WIRE--Aug. 9, 2001 Brian Sellstrom, former Chairman, President and Chief Executive Officer of AchieveGlobal Corporation, a leading skills management and performance improvement consulting firm, has been named by The Provant Committee to Restore Shareholder Value as its choice for CEO of Provant, Inc. (NASDAQ:...
- Research articles 2001-08-09
- Will Your Sales Strategy Work?
- There are as many sales strategies in the world as there are companies that have sales forces. Even so, it's extremely easy to find out whether a company has a sales strategy that's going to fail, regardless of the details. Just ask the...
- Blog posts 2008-04-18
- Sales Excellence in Action
- Sharon Daniel, president and CEO of AchieveGlobal, explains why it's critically important for a sales manager to be a good coach.
- Videos 2008-06-09
- Leadership training plays pivotal role in Visa U.S.A and TSYS success story - Vital Processing Services - Brief Article
- A joint venture. Two companies, two ways of doing things. High turnover and one unforgiving marketplace. A recipe for failure? Not for Vital Processing Services, which with the help of AchieveGlobal sparked a leadership revolution and excelled to tell about it.
- Research articles 2002-05-01
- Corrections.(readers)(Correction Notice)
- Sharon Daniels replaced David Bornt as CEO of AchieveGlobal. State Farm is not closing its Winter Haven office. It is phasing out its subrogation operations there.
- Research articles 2004-07-01
- Former Senior Vice President and Chief Personnel Officer of Federal Express Named to Alternative Slate of Directors for Provant
- Business Editors NEW YORK--BUSINESS WIRE--August 10, 2001 James A. Perkins, former Senior Vice President and Chief Personnel Officer of Federal Express Corporation, has been named by The Provant Committee to Restore Shareholder Value as one of its nominees for the alternative slate of directors for Provant, Inc. (NASDAQ:...
- Research articles 2001-08-10
- How to Be a Sales Superstar
- The sales training firm AchieveGlobal has list of roles that sales "superstars" play when helping their clients. Here's the list: Role #1: The Long-Term Ally. In this role, you are focused on the interpersonal aspect of selling, and conveying a sense of shared...
- Blog posts 2008-12-22
- Draper woman honored by accounting group
- DRAPER -- Marianne Maddox has been named by the National Association of Credit Management as recipient of the NACM/Robert Half Finance & Accounting and Accountemps Student of the Year Award. The award will be made at NACM's 109th annual Credit Congress in New Orleans June 12-15. Maddox earned...
- Research articles 2005-04-26
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