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- Using Action Learning
- Reg Revans (1907–2003) pioneered Action Learning as a management and organizational development tool. It's based on the premise that people learn best when they focus on a problem together. By sharing their prior knowledge and experience and by asking good questions based upon what they don't know, people can both...
- Articles 2008-01-03
Additional Resources
- Learning in the Thick of It
- The Idea in Brief Like many managers, you probably conduct after-action reviews AARs to extract lessons from key projects and apply them to others. But in most companies, AARs don?t fulfill their promise: Scrapped projects, poor investments, and failed safety measures repeat themselves?while...
- Articles 2007-09-24
- Balanced Scorecard: Putting Strategy Into Action!
- The Balanced Scorecard BS is a framework that measures and evaluates organizational performance. It acts as a strategic tool to improve the performance of organizations. The BS framework translates the organizational vision and strategy into a comprehensive set of performance measures. This makes the strategy into an action-oriented process. The...
- White papers 2001-05-01
- State buys new rifles for 2 executions set for June
- Unlike the last time the state carried out a death penalty by firing squad, the rifles for next month's scheduled execution won't be free. The Utah Department of Corrections has purchased a matched set of Winchester lever-action rifles to be used in the planned executions by firing squad...
- Research articles 2003-05-29
- HACCP in action: an independent restaurant, a chain and a contract foodservice provider tell how they make food safety the rule in their operations
- An independent restaurant, a chain and a contract foodservice provider tell how they make food safety the rule in their operations.Learning food safety is one thing. Living it is another. Just how do foodservice operators get their employees to adopt the procedures so painstakingly set out by management--especially when doing...
- Research articles 1997-03-24
- Benefiting from the Balanced Scorecard
- Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any business. They showed that financial analysis, which is largely a look backward over past performance, isn't enough to guide long-term...
- Articles 2007-10-03
- How to Start a Mentorship Program
- How do you hang onto your brightest young talent and prepare them to lead? Simple: Recruit your more experienced employees to help coach and guide them. Decide Why You Want a Mentor Program...
- Articles 2008-07-24
- How to Manage Employees in Remote Locations
- In order to get the best out of your far-flung employees, you need to establish a clear communication routine, take extra steps to build trust, and review processes often to make sure they're working for everyone. Build a Strong Team, Starting with You ...
- Articles 2007-09-24
- Who Is David Allen?
- With his popular seminar lectures and cult-like following, productivity expert David Allen has become an influential force in the Information Age workplace. Why He Matters Now: Since publishing his best-selling book Getting Things Done: The Art of Stress-Free Productivity in 2001, David Allen has...
- Articles 2007-03-12
- How to Nurture New Ideas
- From Henry Ford's assembly line to Apple's iPod, every great innovation started with a great idea. But in the business world, it's a lot easier to say "no" to new ideas than it is to dedicate time, money, and resources to developing them. Institutionalize Idea...
- Articles 2007-06-05
- Weighing Your Career-Break Options
- If you're thinking of taking a break from your job or career, you'd be well advised to do some advance planning. As with most things in life, you will get the most out of this endeavor if you give it careful consideration. While some career breaks are dictated by circumstance—such...
- Articles 2007-04-20
- Working for a Younger Manager
- Generation X, born between the mid-1960s and early 1980s, has challenged the restraints imposed by their parents. Gen X values bold expressions of individuality, seeking new creative and moral ground, and is less tolerant of traditional values than older generations.The confidence of Gen X threatens the concept of lifelong, "womb...
- Articles 2007-10-03
- Wolseley plc Interim Management Statement Call Transcript
- Question-and-Answer SessionOperator Thank you. The question-and-answer session will be conducted electronically. [Operators Instructions]. We will take now our first question from Tim [inaudible]. Please go ahead. Unidentified Analyst Hey, guys. This is Tim [inaudible] in Dublin. My first question is in relation to the stock...
- Earnings calls 2007-11-30
- Stop Drowning in Mail: 4-Step System to Manage Mail Overload
- You can simplify your life and even avoid information pornography, but if you're like most people, your email inbox is still bursting at the seams, your voicemail is full, and you're getting slammed with too much stuff. To make matters worse, you get flooded with old-fashioned mail....
- Blog posts 2009-09-23
- Decision-making under Pressure
- When an important decision must be made in a high-pressure situation, it is natural to worry about making a "bad" or "wrong" decision. Most people prefer to have sufficient time to analyze a situation and consider the alternatives. In a high-pressure situation, however, time is often a luxury they cannot...
- Articles 2007-10-12
- Lessons from the field - Effective Sales Management: Short and Long-term Planning, Forecasting, and Expense Budgeting - Part 2 of 2 - By John Hogan
- Lessons from the field - Effective Sales Management: Short and Long-term Planning, Forecasting, and Expense Budgeting - Part 2 of 2 - By John Hogan 'The budget evolved from a management tool into an obstacle to management.' Frank C. CarlucciCarlucci has had a very diverse career, having served as US...
- News items 2009-08-10
- Mentoring Others
- Mentoring is generally considered to be an activity undertaken by someone "older and wiser" in the same industry who acts as a role model, sponsor, guide, and adviser. Coaching, on the other hand, can be undertaken by someone who is not necessarily in the same industry but who can ask...
- Articles 2007-10-31
- Getting Past Yes
- The Idea in Brief Why do so many deals that looked great on paper end up in tatters? Negotiators on both sides probably focused too much on closing the deals and squeezing the best terms...
- Articles 2007-12-13
- The Quick-and-Dirty Guide to Getting Things Done
- How to launch and successfully complete complex projects in four chaos-free steps. Be a Control Freak at the Beginning A smart project manager applies the most time and effort at the start, to prepare for a great launch, and...
- Articles 2009-10-27
- Building an Alliance with Your Boss
- Does your work life seem like a Dilbert cartoon? Career ladders are often populated with superiors like Dilbert's, who are anything but the ideal manager. Inept, disorganized, power hungry, or downright mean—bad bosses come in all sizes and shapes. Often, they're so busy with their own careers that they're blind...
- Articles 2007-10-09
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