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	<title><![CDATA[adapter and salesforce.com appexchange Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to adapter and salesforce.com appexchange]]></description>
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		<title><![CDATA[PanTerra Networks Launches Call Center Adapter for Salesforce.com's AppExchange]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200710/ai_n21072846]]></link>
		<description><![CDATA[PanTerra Networks ( www.panterranetworks.com ), a leading provider of on-demand unified communications services for small and mid-sized businesses, today announced its Worksmart Call Center Adapter ("CCA") for salesforce.com AppExchange, available at  http://www.salesforce.com/appexchange/ . ]]></description>
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		<pubDate>Thu, 25 Oct 2007 00:00:00 -0700</pubDate>
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		<title><![CDATA[ShoreTel Announces the ShoreTel Salesforce.com Call Center Adapter for the AppExchange]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_March_20/ai_n27244418]]></link>
		<description><![CDATA[Embeds ShoreTel's Call-Handling Capabilities within Salesforce Service & Support; Improves Agent Workflow and Provides Customizable Screen Layouts]]></description>
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		<pubDate>Tue, 20 Mar 2007 00:00:00 -0700</pubDate>
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		<title><![CDATA[AMC Technology Application Adapter for Salesforce.com Now Available on the AppExchange]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Feb_27/ai_n27307481]]></link>
		<description><![CDATA[RICHMOND, Va. -- AMC Technology, L.L.C., a provider of multi-channel interaction management solutions for contact centers, announced today that the newest addition to the AMC MCIS Suite, AMC Application Adapter for salesforce.com, is now available on salesforce.com's AppExchange at http://www.salesforce.com/appexchange.]]></description>
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		<pubDate>Tue, 27 Feb 2007 00:00:00 -0800</pubDate>
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