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- Microsoft Dynamics CRM 3.0: Customizing Microsoft Dynamics CRM for Complex Field Service and Sales Organizations
- Microsoft Dynamics CRM software is the fastest and easiest way to add Customer Relationship Management CRM capabilities to any organization that uses Microsoft Office programs or the Microsoft Outlook messaging and collaboration client. Because it was designed to partner with Outlook, Microsoft CRM delivers lower training costs, broader user adoption,...
- White papers 2006-07-01
- Customizing Microsoft Dynamics CRM for Complex Field Service and Sales Organizations
- Microsoft Dynamics CRM software is the fastest and easiest way to add customer relationship management CRM capabilities to any organization that uses Microsoft Office programs or the Microsoft Outlook messaging and collaboration client. Because it was designed to partner with Outlook, Microsoft CRM delivers lower training costs, broader user adoption,...
- White papers 2006-07-01
- Microsoft Dynamics CRM 3.0 Customization, Reporting, Integration Highlights
- Microsoft Business Solutions CRM now has a new name, Microsoft Dynamics CRM. Microsoft Dynamics product series also include Microsoft GP Great Plains, Microsoft NAV NAVision, Microsoft AX AXapta, Microsoft SL SoLomon. However version number was not changed, Microsoft just mentioned that MS CRM 1.2 was actually version 2, due to...
- White papers
- Microsoft Dynamics CRM 3.0 Implementation - Leveraging Ms Office & Outlook User Experience
- Microsoft Dynamics CRM 3.0, as well as Microsoft CRM 1.2 has so-called MS Outlook client snap-ins. Also it uses MSDE installed on local machine usually meaning laptop of the traveling MS CRM user to store replicated MS CRM data for using it offline. It is probably a true statement for...
- White papers
- Microsoft Dynamics CRM Customization or Third Party Product - Overview for Consultant
- With version 3.0 MS CRM will be more exposed to end-user tuning, software development, customizations. Microsoft CRM SDK is becoming more sophisticated with post-call-out technology reconsidering, deprecating a lot of 1.2 CRM SDK methods, replacing Crystal Reports Enterprise with MS SQL Server Reporting Services, changing MS CRM Exchange Connector functionality,...
- White papers
- Microsoft CRM: It~s a Live!
- Microsoft Corporation announced today details of its release plans for Microsoft Dynamics CRM Live, an SaaS built on Microsoft Dynamics CRM 3.0. After much talk and anticipation, the software leviathan - moving slow but with the force of a wrecking ball - will formally board the on-demand train in the...
- White papers 2006-07-11
- Microsoft Dynamics CRM Trial Account
- For sales and marketing, you need to have a complete view of your customers to be most effective. See how Microsoft Dynamics CRM works like and with your everyday applications to give you more customer insight at every step of the process.
- Resource centers 2007-06-01
- Break Out from a Sales Slump with Microsoft Dynamics CRM
- This presentation explains how break out from a sales slump with Microsoft Dynamics CRM.
- Presentations 2007-03-03
- Microsoft Dynamics CRM Online 30 Day Trial
- If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure...
- Resource centers 2008-04-01
- An Introduction to Microsoft Dynamics CRM Online
- View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and relationship marketing, and founding partner of The Peppers & Rogers Group, part of The Carlson Marketing Group. This Webcast also...
- Webcasts 2008-04-01
- Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100)
- Join Microsoft Dynamics® CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. See a product demonstration of Microsoft Dynamics CRM as we explain how Microsoft...
- Webcasts 2008-06-30
- Microsoft Dynamics® CRM Online
- Give us three minutes. See how fast you can get your people using CRM. Will you look back on this moment as the turning point? The moment when you took your customer relationship management to the next level? To find out, just sit...
- Presentations 2008-09-30
- Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
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- Webcasts 2008-03-10
- Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
- Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy customer relationship management system,...
- White papers 2008-10-01
- High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live
- JBMRA—Sperry Van Ness Institutional JBMRA specializes in the marketing of high-end real estate properties in the Unites States. Agents and brokers accessed the firm's Office Outlook public folders and records kept in Office Excel spreadsheets. JBMRA needed to migrate to an effective long-term CRM solution, and chose Microsoft Dynamics® CRM...
- Case studies 2009-08-01
- Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
- This white paper describes how to use EFS with the Microsoft Dynamics® CRM clients for Outlook Compatibility Update on a computer running Microsoft Dynamics CRM laptop client for Microsoft Office Outlook.
- White papers 2007-06-28
- Microsoft Dynamics CRM - Leicester City Football Club Video Case Study
- Leicester City Football Club is a championship football club, having just received promotion from League 1. One of the big areas of concern for the organization is maintaining its players in top condition for maximum performance and injury prevention. The organization implemented Microsoft Dynamics® CRM as a tool to manage...
- Webcasts 2009-01-01
- Microsoft Dynamics CRM - Chill Factore Video Case Study
- Chill Factore is an indoor snow venue in northwest England modeled after Alpine resorts. Chill Factore implemented Microsoft Dynamics® CRM to track all transactions, purchases, customer interactions, and to allow marketing directly related to what individual customers actually purchase. Microsoft Dynamics CRM enables segmentation of customers into smaller marketing groups,...
- Webcasts 2009-01-01
- Microsoft Dynamics CRM - Sports Organizations Video Case Study
- Learn why many professional sports organizations choose Microsoft Dynamics® CRM for success in all aspects of their business, most importantly, knowing who their customers are. In this video, a variety of leaders from professional sports teams discuss the benefits of Microsoft Dynamics CRM, including having a single data source to...
- Webcasts 2009-01-01
- Microsoft Dynamics CRM - High 5 Sportswear Case Study
- High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make decisions without having the right customer and sales data to guide their decision. They implemented a CRM SaaS solution that offered a platform for consolidating...
- White papers 2008-05-07
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