BNET Industries

Aegis Communications Group Inc.

is in the Manufacturing Industry

Last Fiscal Year Sales:$68.6M
  • Private
  • US
Dow Jones Description

Aegis applies the philosophy of Customer Lifecycle Management as an integral strategy in partnering with its clients to service their customers. This philosophy embodies the management of a customer's lifecycle from "Cradle to Grave" involving the entire gamut of services all customer centric companies wish to implement. Aegis prepares a Customer Lifecycle Management strategy to suit each client requirement so as to provide them the opportunity to maximize the revenue potential as well as end user satisfaction.

Group CEO and Managing Director
Aparup Sengupta
Number of Employees 3,700
Contact Information

8201 Ridgepoint Dt

Irving, Texas 75063

www.aegiscomgro...

(972) 830-1800

NAICS Code Tobacco Stemming and Redrying: 312210

News & Analysis

aegis communications group inc. - All News and Analysis

Decision Makers

Name (plus bio) Position
Aparup Sengupta Group CEO and Managing Director
Richard Ferry CEO, North America
Chandra Venkataramani Senior Vice President, Operations & Chief Information Officer
Ishita Swarup Chief Operating Officer, Domestic
Kent J. Van Houten Chief Financial Officer
Neeti Khaitan Chief Relationship Officer
Rahul Kamalakar Chief Technology Officer
Rahul Kamlakar Cto and Senior Vice President Engineering
Sudhir Agarwal Chief Operating Officer, International
Vishal Mehra Chief People Officer
Rajiv Ahuja Executive Vice President International
Chandra Venkatramani Senior Vice President
Deepak Rastogi Senior Vice President, Business Planning
Randall Randy Morgan Senior Vice President, Customer Success & Operations
Dan Marquardt Vice President, Business Solutions
Daniel Mattson Vice President, Business Development
Lin Song Vice President, Technology Solutions
Mary Mullen Vice President, Human Resources & Training
Kenneth M Epstein Managing Partner, Contact Center Consultant
Miguel A Ramos Managing Partner, Contact Center Specialist
Anil Modi
Ishita Swaroop
Manisha Awasthi
Peter Hargittay
Rahul Chatturvedi Head, Aegis It Services
Venkata Krishna Accountant
John-Michael Lind Director

Organization Position Status
Aegis Communications Group, Inc. Group CEO and Managing Director Current
CRM, Inc. Former
Microland Limited Former
IT Services, LLC Former
IonIdea, Inc. Former
University of Calcutta Former

Organization Position Status
Aegis Communications Group, Inc. CEO, North America Current
Aegis Communications Group, Inc. Executive Former
National Railroad Passenger Corporation Former
Aegis Communications Group, Inc. Member, Board of Directors Former

Organization Position Status
Aegis Communications Group, Inc. Senior Vice President, Operations & Chief Information Officer Current
Wipro Limited Former
International Business Machines Corporation Former
New York University Masters degree in Business Administration Former
Louisiana Tech University Masters Degree In Industrial Engineering Former

Organization Position Status
Aegis Communications Group, Inc. Chief Operating Officer, Domestic Current
Aegis Communications Group, Inc. Head Former
Delhi University Former

Organization Position Status
Aegis Communications Group, Inc. Chief Financial Officer Current
Entech Solar CFO Current
Aegis Communications Group, Inc. Vice President, Finance & Accounts Current
Peerless Manufacturing Co. Chief Financial Officer Former
Aegiscommunications.Com Vice President of Finance & Accounts Former
Howard Payne University Bachelor's In Business Administration Degree In Accounting and Minor In Economics. Former

Organization Position Status
Aegis Communications Group, Inc. Chief Relationship Officer Current
Young Entrepreneurs' Organization Board of Directors Current
Dallas Roundtable Board of Directors Current
American Teleservices Association Board of Directors Current
Young Entrepreneurs' Organization Active Member Current
Pepperdine University B.S. In Business Administration Former

Organization Position Status
Aegis Communications Group, Inc. Chief Technology Officer Current
Aegis Communications Group, Inc. Vice President, Technology & Transition Current
Transitions, Inc. Head Former
Wipro Limited Former

Organization Position Status
Aegis Communications Group, Inc. Cto and Senior Vice President Engineering Current

Organization Position Status
Aegis Communications Group, Inc. Chief Operating Officer, International Current
Gecis Current
Hcl Comnet Ltd. Former
Manchester Business School MBA Former

Organization Position Status
Aegis Communications Group, Inc. Chief People Officer Current

Organization Position Status
Aegis Communications Group, Inc. Executive Vice President International Current

Organization Position Status
Aegis Communications Group, Inc. Senior Vice President Current
Louisiana Tech University Masters Degree In Industrial Engineering Former

Mr. Deepak Rastogi is responsible for Business Planning, M & A, Treasury, Budgeting, Fund Mobilization, & MIS. Prior to joining Aegis in Oct 2005, Deepak was Vice President (Finance and Business Planning) for BPO business with Essar Group. He has a diversified experience of being in Telecom, Venture Capital & Automotive industries. Deepak worked on setting-up Cellular Mobile &, Wireline Telephony, Broadband Internet and Call-center BPO business for Essar Group, in areas of project finance, risk management and planning, debt/equity syndication and M&A. He was also the Head of Corporate Planning at TACO, a member of the prestigious TATA Group in India. He co-managed Auto Ancillary Fund for IL&FS Venture Fund after his stint with Maruti Suzuki--the largest automaker in India. Deepak was invited to speak on 'People Oriented Economics- New Social Contracts in the Twenty First Century" at the State of World Forum, San Francisco.

Organization Position Status
Aegis Communications Group, Inc. Senior Vice President, Business Planning Current

Organization Position Status
Aegis Communications Group, Inc. Senior Vice President, Customer Success & Operations Current
SBC Communications, Inc. Former
Texas Instruments Incorporated Former
Iowa State University BS in Electrical Engineering Former

Dan has a total of 25 years experience in the call center industry, ranging from On-line services, Airline, Shipping, Telecommunications, Healthcare, E-commerce, Cable, Technical Support, Sales, and general Customer Service. His key focus areas include Operations, Account Engagement and Implementation management. In addition, he has seven years of Account and Program management experience in Implementation/Launch, Operations, Day to Day Contact Maintenance and Business Process Improvement areas. Dan has an Associates of Business Management Degree from the Metro State College in Denver, Colorado.

Organization Position Status
Aegis Communications Group, Inc. Vice President, Business Solutions Current

Organization Position Status
Aegis Communications Group, Inc. Vice President, Business Development Current
Bayer Corporation Former
University of Pittsburgh MBA Former
Penn State Bs In Plastics Engineering Technology Former

Organization Position Status
Aegis Communications Group, Inc. Vice President, Technology Solutions Current

Mary Mullen joined the Aegis human resources team in December of 2000. At the time, she was instrumental in writing and combining the policies and procedures of the entities that had recently merged to create Aegis and implementing one set of across-the-board policies and procedures for all Aegis locations. Prior to joining Aegis, Mary worked for National Linen Service of Atlanta, Georgia, for nine years as a Regional Human Resources Manager with site responsibility for as many as 28 plants across the country. Prior to National Linen Service, she was the Director of Personnel for Television Group, Inc., an Austin, Texas based advertising agency. In addition to human resources, Mary directs the benefits, payroll and corporate training functions at Aegis.

Organization Position Status
Aegis Communications Group, Inc. Vice President, Human Resources & Training Current
National Linen Service Regional Human Resources Manager Former

Organization Position Status
Aegis Communications Group, Inc. Managing Partner, Contact Center Consultant Current
Southern Connecticut State University B.A In Marketing Former

Organization Position Status
Aegis Communications Group, Inc. Managing Partner, Contact Center Specialist Current
Nova Southeastern University Degree In Computer Science Former

Organization Position Status
Aegis Communications Group, Inc. Current

Organization Position Status
Aegis Communications Group, Inc. Current
Delhi University Diploma In Business Management Former

Organization Position Status
Aegis Communications Group, Inc. Current

Organization Position Status
Aegis Communications Group, Inc. Current

Organization Position Status
Aegis Communications Group, Inc. Head, Aegis It Services Current

Organization Position Status
Aegis Communications Group, Inc. Accountant Current
Bharat Petroleum Corporation Ltd. Former

John-Michael Lind is the founder and CEO of the Strategic Partners Group of Companies, which includes Strategic Partners Holding Ltd., the General Partner of The Strategic Partners Opportunities LBO Fund, Persona Ventures, an India-based proprietary venture capital fund, Strategic Partners India Pvt. Ltd., a corporate finance services company with offices in Silicon Valley, New York, Mumbai, Chennai and Bangalore, and Haseltine Global Health, LLC, a global healthcare and life sciences company headquartered in New York. Prior to establishing SPL, Mr. Lind was the CEO of Hughes Ispat Limited, a basic telecom services operator in India. Mr. Lind is also the Trustee of the Lind Family Trust which supports charitable activities in science and healthcare in the US and India.

Organization Position Status
Strategic Partners Group Founder and CEO Current
Aegis Communications Group, Inc. Director Current
SPL Inc. Former