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	<title><![CDATA[afsm international Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to afsm international]]></description>
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		<title><![CDATA[AFSM International's 2005 World Conference Will Highlight New Certification Programs; Programs for Field Service, Professional Service, and Support Center Practices to Be Detailed in Conference Sessions]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_August_9/ai_n14873253]]></link>
		<description><![CDATA[FORT MYERS, Fla. -- The Association for Services Management International AFSMI today announced that its upcoming World Conference--the 35th S-Business Education Summit and Expo--which is being held October 9-12 at the Gaylord Opryland Resort and Convention Center in Nashville, Tennessee, will include sessions covering the new Field Service Practices FSP...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 09 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/afsm+international.html"><![CDATA[AFSM International]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[AFSM International Attracts Leading Services Companies to Upcoming World Conference]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_August_31/ai_n6174708]]></link>
		<description><![CDATA[FORT MYERS, Fla. -- 34th S-Business Education Summit and Expo to include prestigious awards and impressive lineup of keynote headliners]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 31 Aug 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/afsm+international.html"><![CDATA[AFSM International]]></category>
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		<title><![CDATA[AFSM International Announces Keynote Speakers for 34th S-Business Education Summit and Expo]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_May_18/ai_n6032040]]></link>
		<description><![CDATA[Business Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 18 May 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/afsm+international.html"><![CDATA[AFSM International]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[Aberdeen Group and AFSM International recognize `What Works' Winners at AFSMI's S-Business Education Summit and Expo]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_Oct_7/ai_92526063]]></link>
		<description><![CDATA[Business/Technology Editors  AFSMI S-Business Education Summit and Expo  ATLANTA--BUSINESS WIRE--Oct. 7, 2002  Ten Real-World Examples of Successful CRM Implementations Honored  The Association for Services Management AFSM International, the worldwide association for professionals in the high-technology services and support--s-business--industry, and Aberdeen Group, a leading IT market analysis...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 07 Oct 2002 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/aberdeen+group+inc..html"><![CDATA[Aberdeen Group Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/afsm+international.html"><![CDATA[AFSM International]]></category>
		<category domain="http://resources.bnet.com/topic/branding.html"><![CDATA[Branding]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[AFSM International Expands Commitment to Customer Relationship Management-CRM- Initiative]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_July_23/ai_89415810]]></link>
		<description><![CDATA[Business/Technology Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 23 Jul 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/afsm+international.html"><![CDATA[AFSM International]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[AFSM International and Aberdeen Group - Looking for `What Works' in Services Management/CRM; Deadline for Entries Extended Until July 15, 2002]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_June_12/ai_87099970]]></link>
		<description><![CDATA[Business Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 12 Jun 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/aberdeen+group+inc..html"><![CDATA[Aberdeen Group Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/afsm+international.html"><![CDATA[AFSM International]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[Team-Based Training in Sales Organizations]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=67146]]></link>
		<description><![CDATA[People in sales are realizing that teamwork is far more important in today's world than in the past. Cultural and economic realities as well as the globalization of the marketplace are increasing the pressure to perform. There are many reasons that team based training doesn't happen in organizations. Unfortunately, most...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Apr 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[Training]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/afsm+international.html"><![CDATA[AFSM International]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/training+and+certification.html"><![CDATA[Training And Certification]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
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