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	<title><![CDATA[air transport association and software Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to air transport association and software]]></description>
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		<title><![CDATA[Air Transport Association Applauds White House for Efforts to Improve Customer Service Over Thanksgiving Holiday]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5554/is_200711/ai_n21797046]]></link>
		<description><![CDATA[To: TRAVEL EDITORSContact: Elizabeth Machalek Merida, +1-202-626-4205, or Victoria Day, +1-202-626-4141, both of the Air Transport Association WASHINGTON, Nov. 15 /PRNewswire-USNewswire/ -- The Air Transport Association of America ATA, the industry trade organization representing the leading U.S. airlines, issued the following statement in response to the White House announcement on...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 15 Nov 2007 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
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		<title><![CDATA[ATA CEO testifies on airline customer service]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0CWU/is_2007_April_23/ai_n27210916]]></link>
		<description><![CDATA[AIRLINE INDUSTRY INFORMATION-C1997-2007 M2 COMMUNICATIONS LTD  The United States Air Transport Association ATA has said that airlines need flexibility to get passengers, crew members and aircraft to their destinations.  James C. May, president and CEO of the ATA, a trade association for US airlines, has testified before the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 23 Apr 2007 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/ata.html"><![CDATA[ATA]]></category>
		<category domain="http://resources.bnet.com/topic/manufacturing.html"><![CDATA[Manufacturing]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
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	<item>
		<title><![CDATA[CHINA AIR TRANSPORT ASSOCIATION FOUNDED ON SEP. 26]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5562/is_200509/ai_n22723242]]></link>
		<description><![CDATA[AsiaInfo Services    09-28-2005    China Air Transport Association Founded on Sep. 26    BEIJING, Sep 28, 2005 SinoCast via COMTEX -- China Air Transport Association, the first non-governmental organization in the country, has been founded on September 26.    Insiders believed...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 28 Sep 2005 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/china.html"><![CDATA[China]]></category>
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	<item>
		<title><![CDATA[Lots of lost bags, late flights in '04]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4188/is_20050204/ai_n11498073]]></link>
		<description><![CDATA[WASHINGTON -- Congested skies and bad weather last year resulted in more flight delays, more mishandled baggage and more complaints about airline service than in 2003, the government announced Thursday.   Arriving at least 15 minutes late last year were 21.9 percent of flights for the biggest airlines, which...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 04 Feb 2005 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/faa.html"><![CDATA[FAA]]></category>
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		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
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	<item>
		<title><![CDATA[New passenger-screening plan coming]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qn4188/is_20040714/ai_n11474261]]></link>
		<description><![CDATA[WASHINGTON -- The government is revising a plan to check all airline passengers' backgrounds before they board a plane, furthering delaying a program once described by the Bush administration as urgent.   Acting Transportation Security Administration chief David Stone said the agency is "reshaping and repackaging" the project. He...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 14 Jul 2004 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
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		<title><![CDATA[Biggest US Airlines Ask Government for Multi-Billion Dollar Aid Package.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5553/is_200303/ai_n21783362]]></link>
		<description><![CDATA[Sunday Business, London Knight Ridder/Tribune Business News    Mar. 24--Leading US airlines, most of them fighting off bankruptcy,  are  furiously lobbying the American federal government for  multi-billion dollar  aid packages which European rivals say will give  them a major competitive  advantage on...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 24 Mar 2003 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
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		<title><![CDATA[ATA calls for government help for displaced airline workers]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0CWU/is_2001_Oct_4/ai_78898127]]></link>
		<description><![CDATA[AIRLINE INDUSTRY INFORMATION-C1997-2001 M2 COMMUNICATIONS LTD  The Air Transport Association ATA, a trade group representing US  carriers, has asked Congress to adopt legislation that will provide  furloughed airline workers with displacement assistance, including  extended unemployment benefits, training and retraining, and the  continuation of health care...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 04 Oct 2001 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/ata.html"><![CDATA[ATA]]></category>
		<category domain="http://resources.bnet.com/topic/benefits.html"><![CDATA[Benefits]]></category>
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		<category domain="http://resources.bnet.com/topic/worker.html"><![CDATA[worker]]></category>
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		<title><![CDATA[Airlines call on Congress to assist displaced airline employees; Extended unemployment benefits and continuation of health coverage essential.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5243/is_200110/ai_n20413954]]></link>
		<description><![CDATA[M2 PRESSWIRE-3 October 2001-ATA: Airlines call on Congress to  assist displaced airline employees; Extended unemployment benefits and   continuation of health coverage essential C1994-2001 M2 COMMUNICATIONS  LTD    RDATE:02102001    Washington -- The Air Transport Association ATA called on  Congress  today...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 03 Oct 2001 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/benefits.html"><![CDATA[Benefits]]></category>
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		<category domain="http://resources.bnet.com/topic/u.s.+congress.html"><![CDATA[U.S. Congress]]></category>
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		<title><![CDATA[Subcommittee Tackles Airline Customer Service Commitments.(Brief Article)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb6639/is_200107/ai_n26545612]]></link>
		<description><![CDATA[On June 20, the House Subcommittee on Aviation (John Mica, R-Fla.,  chair.) convened to discuss the progress airlines have made in their  voluntary customer service commitments. Representatives from the Air  Transport Association ATA, American Airlines, Aloha Airlines and the  U.S. Department of Transportation USDOT were on...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 02 Jul 2001 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://resources.bnet.com/topic/baggage.html"><![CDATA[baggage]]></category>
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	<item>
		<title><![CDATA[US airline industry reaffirms commitment to customer service]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0CWU/is_2001_June_11/ai_75448531]]></link>
		<description><![CDATA[AIRLINE INDUSTRY INFORMATION-C1997-2001 M2 COMMUNICATIONS LTD  The CEOs of the USA's major airlines, and the head of the Air Transport Association ATA, an industry trade group, met with House of  Representatives Aviation Chairman John Mica on 8 June to reaffirm the  airline industry's commitment to improved customer...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 11 Jun 2001 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
	</item>
	<item>
		<title><![CDATA[Customer service improvements remain top priority; Airlines pledge continued efforts.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5243/is_200106/ai_n20445408]]></link>
		<description><![CDATA[M2 PRESSWIRE-8 June 2001-ATA: Customer service improvements remain  top priority; Airlines pledge continued efforts C1994-2001 M2  COMMUNICATIONS LTD    RDATE:07062001    Washington -- Chief Executive Officers of the nation's major  passenger airlines and Air Transport Association ATA President and CEO  Carol ...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 08 Jun 2001 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/ceo.html"><![CDATA[CEO]]></category>
		<category domain="http://resources.bnet.com/topic/chairman.html"><![CDATA[chairman]]></category>
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		<title><![CDATA[ATA criticises universities airline report]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0CWU/is_2001_April_4/ai_72740489]]></link>
		<description><![CDATA[AIRLINE INDUSTRY INFORMATION-C1997-2001 M2 COMMUNICATIONS LTD  The US Air Transport Association ATA, an airline industry group, has attacked a report by researchers at the University of Nebraska at Omaha  and the Wichita State University on airline quality of service.  The Airline Quality Rating 2001 report claims that...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 04 Apr 2001 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/ata.html"><![CDATA[ATA]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
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		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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		<title><![CDATA[Airlines deliver on customer service commitments; University report misleads the traveling public and fails the "fact test".]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5243/is_200104/ai_n20469496]]></link>
		<description><![CDATA[M2 PRESSWIRE-3 April 2001-ATA: Airlines deliver on customer  service commitments; University report misleads the traveling public and  fails  the "fact test" C1994-2001 M2 COMMUNICATIONS LTD    RDATE:02042001    WASHINGTON -- Today, in response to the release of The Airline  Quality Rating 2001...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 03 Apr 2001 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
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		<title><![CDATA[Airlines Hope New Voluntary Measures Will Prevent Legislation]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0ZCK/is_12_11/ai_72276360]]></link>
		<description><![CDATA[Strong Congressional Support for Passenger Bill of Rights  The Air Transport Association ATA has promised that its member airlines will adopt a new set of voluntary measures that it hopes will forestall attempts  by U.S. lawmakers to introduce customer service laws.  The new measures were unveiled by...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 23 Mar 2001 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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		<title><![CDATA[ATA says major carriers will adopt customer service commitments as part of contract]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0CWU/is_2001_March_16/ai_71765248]]></link>
		<description><![CDATA[AIRLINE INDUSTRY INFORMATION-C1997-2001 M2 COMMUNICATIONS LTD  The US Air Transport Association ATA has launched a series of  commitments that the airline industry will make in order to improve  customer service.  A statement released by the ATA said that 14 of the USA's major  carriers have...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 16 Mar 2001 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/ata.html"><![CDATA[ATA]]></category>
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		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
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		<title><![CDATA[Carriers Accuse Massachusetts Port Authority of Overstepping Bounds]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0ZCK/is_8_11/ai_70880741]]></link>
		<description><![CDATA[Airlines Claim New Customer Service Standards at Logan are Redundant  The U.S. Air Transport Association ATA is questioning the legality of a Feb. 15, 2001 announcement by the Massachusetts Port Authority Massport that 38 airlines serving Boston's Logan Airport would be accountable to formal performance standards at Logan beginning...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 23 Feb 2001 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/networking.html"><![CDATA[NETWORKING]]></category>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[performance]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
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		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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	<item>
		<title><![CDATA[ATA Statement on the DOT Inspector General's Report on the Airline Industry's Customer Service Commitment.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5243/is_200102/ai_n20487161]]></link>
		<description><![CDATA[M2 PRESSWIRE-13 February 2001-ATA: ATA Statement on the DOT  Inspector General's Report on the Airline Industry's Customer  Service Commitment C1994-2001 M2 COMMUNICATIONS LTD    RDATE:12022001    Washington -- The Air Transport Association ATA believes that  today's  DOT Inspector General's Final Report on...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 13 Feb 2001 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/ata.html"><![CDATA[ATA]]></category>
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		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
	</item>
	<item>
		<title><![CDATA[Steven D. Barker Joins Vista Research]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2001_Jan_29/ai_69657190]]></link>
		<description><![CDATA[Business Editors  SUNNYVALE, Calif.--BUSINESS WIRE--Jan. 29, 2001  Steven D. Barker has joined Vista Research, Inc. as director of airport and regulatory affairs.  Barker previously was director of corporate environmental programs for Seagate Technologies, LLC, in Scotts Valley, Calif., and has spent more than 20 years working in...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 29 Jan 2001 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/director.html"><![CDATA[director]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Drop in Fuel Prices Spell Rosy Future for Airlines]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0ZCK/is_50_10/ai_68502844]]></link>
		<description><![CDATA[Jet fuel prices are likely to come down about eight cents a gallon next year, giving the airline industry much-needed relief from one of the top cost- drivers in 2000, according to the chief economist at the Air Transport Association ATA, David Swierenga.  "A lot of what happens fundamentally...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 22 Dec 2000 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/air+transport+association.html"><![CDATA[Air Transport Association]]></category>
		<category domain="http://resources.bnet.com/topic/carrier.html"><![CDATA[carrier]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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	<item>
		<title><![CDATA[Aeroxchange Gains Access to ATA's SPEC 2000 Databases; Database Contains 260 Supplier Catalogs, Three Million Lines of Inventory.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5559/is_200012/ai_n22602094]]></link>
		<description><![CDATA[DALLAS, Dec 19, 2000    Aeroxchange, the leading aviation B2B marketplace, today announced  an agreement with the Air Transport Association ATA that provides  Aeroxchange with access to certain data contained in the ATA's SPEC  2000 databases. The agreement also stipulates that other related  services...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 19 Dec 2000 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/agreement.html"><![CDATA[agreement]]></category>
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