According to Aviation Week, a NASA-assembled panel found that on at least two occasions, astronauts engaged in "heavy use of alcohol" within twelve hours of launching, putting themselves and their colleagues at risk. In a press conference scheduled for this afternoon, NASA is expected to address the issue. They're not...
Every company should have an attendance policy. An attendance policy allows a manager to intervene with an employee who is frequently absent. Besides stress as a primary reason for employee absenteeism, other causes relate to alcoholism, domestic violence, and family problems. If you confront an employee about his or her...
When most sales pros think about success training, they focus on the mechanics and techniques of the sales process, like identifying needs and handling objections. Hey, that's great stuff, but it's all pretty useless unless you're psychologically prepared to sell. According to Ron Willingham, author Integrity...
Drug and alcohol abuse is a serious workplace issue. Of the 16.7 million illicit drug users aged 18 or older, 12.4 million (74.3%) were employed either full or part time, according to the U.S. government. More than one in three (38%) workers between the ages of 18 and 25 are...
Two key questions that every sales pro must confront: "What are my basic values?" and "Do I believe in what I'm selling?" If the answers don't agree, you'll never be very successful in sales. Even if you've got fantastic sales skills, customers will sense internal conflict and be far...
How to Manage OverachieversDealing with "heroes"...has never been easy. Read old Homer's Illiad, in which a project - the Trojan war - got delayed by years, because the project manager Agememnon could not get along with the overachieving Achill.You may be aware of CMMI, the Capability Maturity Model Integrated. I...
