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- Hiring and Managing Franchise Employees
- Hiring and managing employees is an involved process that requires one's full attention, especially when a person is first starting out. Although it can feel intimidating at first, the hiring and managing process does not have to be complicated. It can be broken down into four basic parts: Interviewing, Training,...
- White papers
- Startup Basics
- Starting and managing a business takes motivation and talent. It also takes research and planning. Although initial mistakes are not always fatal, it takes extra skill, discipline, and hard work to regain the advantage. A person should take time beforehand to explore and evaluate his or her business and personal...
- White papers
- Is It a Problem if Our Written Annual Performance Reviews Are Late?
- Performance reviews provide an opportunity to have conversations with employees that managers may not otherwise make time to do. A well-written performance review that is discussed with the employee serves many purposes and can help turn a mediocre employee into a valued contributor. On the other hand, a written performance...
- White papers
- Tips on Documentation of Employee Performance and Conduct
- Managing people is one of the most time-consuming and difficult aspects of any job. Whether a person has one direct report or 20, the responsibilities loom large and finding the time to follow sound management practices in everything a person does as a supervisor can be challenging. Documentation of performance...
- White papers
- The Case for Documenting Performance Issues
- Many employers are not rigorous enough about documenting employee performance issues. Then, when the employer decides it would be best to terminate the employment relationship, the absence of sufficient documentation can pose risks that were otherwise avoidable. Generally speaking, documentation of performance issues is not required unless an employer has...
- White papers
- Performance Reviews: Following Your Company's Policy
- Most companies have performance management policies and processes that require, among other things, an annual formal written evaluation for each employee. Some companies go further and also require quarterly reviews. The policies usually explain the review process and tell employees the time frame in which reviews are done. Unfortunately, many...
- White papers
- Ten Tips for Conducting Employee Performance Reviews
- No company can function for very long without a team of productive employees supporting it. It's important not only that employees' feel appreciated, but that they also feel they are progressing steadily in their careers. One of the best ways to ensure this level of job satisfaction is by holding...
- White papers
- Next Steps After a Layoff
- Nothing quite shakes up a person's life like being told that he or she is suddenly out of a job. Should the unthinkable happen and the person finds himself or herself the victim of a company layoff, he or she should take comfort in the fact that he or she...
- White papers
- Designing Management Education and Training Programs for Service Firm Entrepreneurs
- The literature on entrepreneurship education and training either devotes peripheral attention to the subject of program design or focuses on a single element of a total training program. As a result, public agencies supplying management education have little guidance regarding factors they should consider when preparing management training programs for...
- White papers
- Handling Conflict in a Diverse Work Environment; Find the Right Place and Time to Air Your Differences
- Assembling a diverse worldforce to maximize benefits at a corporation is the easy part. Managing the inevitable conflict requires talent. Twenty years ago, people didn't want to talk about diversity in the workplace. Today, diversity is a reality at every level in corporate America. Unfortunately, the complexities of the changing...
- White papers 2006-04-01
- Managing Employee Relations: Develop Interpersonal Communications and Conflict-Management Skills to Better Manage Employee Relations
- The accelerated growth of diversity in the workforce over the past 20 years has spawned new developments in managing employee relations, making it one of the biggest challenges facing managers. To meet this challenge, managers must improve skills such as active listening, adaptability and decision-making. These core skills can assist...
- White papers 2005-05-01
- Adopting a Philosophy on Conflict
- Management needs to adopt a philosophy that employee conflict is a relatively normal, healthy aspect of productive workplace development, rather than something to be avoided at all costs. Conflicts between employees can provide an opportunity for them to grow personally and become more productive, adding to the bottom line of...
- White papers 2005-03-01
- Tips for Dealing With Workplace Conflict
- When people work together in groups, there are bound to be occasions when individuals disagree and conflicts arise in the workplace. Whether these disagreements become full-blown feuds or instead fuel creative problem solving is, in large part, up to the person in charge. A person can do a lot to...
- White papers
- Mentoring Employees to Improve Business Performance
- One of a manager's myriad duties is the professional development of employees. Mentoring employees helps them perform better, improves morale, and can help the business succeed. Most employees yearn to grow their skills with the aid of a knowledgeable, more senior member of their team. Want to take a more...
- White papers
- Six Ways to Encourage Employee Development
- Employee development is closely linked to the growth of a company. This is especially true for small businesses, in which each employee plays a vital role in the success of the company. Employee growth has direct and indirect benefits. More knowledgeable, skilled and capable employees directly impact a company's ability...
- White papers
- Paying for an Older Person~s Health Care
- The cost of a serious illness, surgery, or a lengthy stay in the hospital can easily wipe out the elder's nest egg. The more an individual knows about health-care insurance plans government and private, the better prepared the person is to help keep the elder as physically, mentally, and financially...
- White papers
- Top 10 Home-Based Businesses for Stay-at-Home Parents
- Being a stay-at-home parent does not mean you can't contribute financially to your family. To be a good fit for a stay-at-home parent, a home business should offer a flexible schedule, minimal customer interaction, and must generally fit in to a person's lifestyle. Here are the 10 top recommendations for...
- White papers
- 10 Ways to Cut Your Health Care Costs
- The cost of health care continues to rise for most Americans. Therefore, it is to a person's benefit to do as much as possible to keep his or her health care costs down. This paper offers ten suggestions. The first is to maintain a healthy diet. For so many people,...
- White papers
- Laying Off an Employee
- All businesses have their upturns and downturns, and when slow periods occur, employers sometimes are faced with the unpleasant task of laying off workers. Although it's an issue that many businesses owners don't give much thought to - particularly when things are going well - a person should prepare for...
- White papers
- The Importance of Human Resources Audits
- Most employers have gone to tremendous expense and effort to create scores of human resources policies, practices, and procedures that comply with the law and are consistent with their organization's corporate culture. This can include, for example, employee handbooks, administrative guides for managers, performance management systems and guidebooks, succession planning...
- White papers
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