Alorica Inc.

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• Alorica call center dials up second facility in Tulsa

  - 2009-02-12

  Alorica Inc., a nationwide customer service management provider, opened an additional Tulsa facility at Eastgate Metroplex on Wednesday afternoon. This is the second Tulsa location for Chino, Calif.-based Alorica. In 2005, Alorica opened a customer call center at CityPlex Towers, which scattered its workers among eight floors. ...

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• Tulsa's Eastgate Metroplex spends $2 million for new Alorica call

  - 2008-10-03

  Eastgate Metroplex will spend $2 million or more to prepare 45,000 square feet for a new Alorica customer call center. That marks the second Tulsa facility for Chino, Calif.-based Alorica. The fast-growing customer service management provider now employs 1,300 workers on eight floors at the CityPlex Towers complex...

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• Alorica awards network upgrades and new services agreement to AT&T

  - 2007-07-30

  TELECOMWORLDWIRE-30 July 2007-Alorica awards network upgrades and new services agreement to AT&TC1994-2007 M2 COMMUNICATIONS LTD http://www.m2.com A three year USD9m agreement for network upgrades and new services has been established by Alorica Inc, a customer service management provider, with US communications holding company AT&T Inc (NYSE:T), expanding the relationship...

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• Alorica Looks to AT&T to Help Drive Initiatives for Customer Contact Center

  - 2007-07-30

  Wireless News 07-30-2007 Alorica Looks to AT&T to Help Drive Initiatives for Customer Contact Center WIRELESS NEWS-July 30, 2007-Alorica Looks to AT&T to Help Drive Initiatives for Customer Contact Center C2007 10Meters - http:// www.10meters.com AT&T...

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• Company Profile for Alorica Inc

  - 2006-03-03

  Alorica Inc. is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. We deliver fully integrated solutions such as customer interaction management, service logistics, depot and on-site repair services, in-home integration, as well as total eBusiness solutions. Through our...

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• White-Hot Growth for White Glove Tech Company Alorica Inc.; February '06 Marks Tremendous Annual Growth, Company to Continue Heating up in the Sunshine State

  - 2006-02-25

  FORT MYERS, Fla. -- This month marks a year of ardent growth for Alorica Inc., a leading customer service management provider that recently expanded to Florida's Gulf Coast. Alorica, founded in 1999, has added over 3,000 new jobs and four new facilities in the past year. The company continues...

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• Alorica Signs Blitzz Technology to Year-Long Customer Support Contract; Alorica Provides Technical Support as Communications Networking Expert Enters Retail Market

  - 2003-03-25

  Business Editors/High-Tech Writers CHINO, Calif.--BUSINESS WIRE--March 25, 2003 Alorica, a leading customer service management software and services company, today announced that it has signed Blitzz Technology, a communications networking expert, to a one-year customer support contract. Under this agreement, Alorica will provide technical support for Blitzz customers...

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• Alorica Debuts in Japan as eMachines' Customer Care Partner; Comprehensive Customer Service and CRM Software Provider to Support eMachines' Expansion into the Japanese Market

  - 2002-12-11

  Business Editors & High-Tech Writers CHINO, Calif.--BUSINESS WIRE--Dec. 11, 2002 Alorica, a leading customer service management company, today announced it has been selected by eMachines to support its Customer Care services in the Japanese market, extending the two companies' partnership beyond North America. eMachines, the leading value...

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• Helix 2002 by Alorica

  - 2002-09-01

  Technology Highlights 2002 CUSTOMER INTER@CTION SOLUTIONS EDITOR'S CHOICE Alorica has added new mobile capabilities to it Helix 2002 CRM software that are designed to improve its mobile field service and warehouse offerings. According to Mark Biskeborn, Alorica product marketing manager, CTI capabilities will allow agents to receive customer information and...

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• Alorica Adds Knowledge Base Component to Helix 2002 Software; New Module Equips Tech Support Personnel and Customers with Diagnostics, Repair and Warranty Management Tool

  - 2002-07-29

  Business Editors & High-Tech Writers ICCM 2002 Booth 1231 CHICAGO--BUSINESS WIRE--July 29, 2002 Alorica Inc., a leading customer service management software and services company, today announced the adoption of its new "Knowledge Base" component to its Helix 2002 software at the International Call Center Management ICCM...

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