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	<title><![CDATA[american productivity & quality center Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to american productivity & quality center]]></description>
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		<title><![CDATA[Easier access to benchmarking Web site: APQC Web site: www.apqc.org.(PUBLICATIONS, WEB SITES, & MORE)(American Productivity & Quality Center)(Website overview)(Brief article)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb3442/is_200610/ai_n18865695]]></link>
		<description><![CDATA[APQC Web site: www.apqc.org      With the redesign of its Web site, APQC has made it easier for  companies to locate the organization's wealth of benchmarking data  and knowledge.      APQC, an industry association focused on process and performance ...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Sun, 01 Oct 2006 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/american+productivity+%2526+quality+center.html"><![CDATA[American Productivity & Quality Center]]></category>
		<category domain="http://resources.bnet.com/topic/apqc.html"><![CDATA[APQC]]></category>
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		<title><![CDATA[Shorter vacations in vogue. (Portfolio: The Business Management Files).(Brief Article)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5994/is_200307/ai_n24200045]]></link>
		<description><![CDATA[There was a time when management annoyed the workers by not letting  them take two-week vacations. These days, however, employees  wouldn't want to take the full two weeks at once anyway.    Nearly 80 percent of the people responding to a survey conducted by  the...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 01 Jul 2003 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/american+productivity+%2526+quality+center.html"><![CDATA[American Productivity & Quality Center]]></category>
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		<title><![CDATA[Just hang on to what you've got.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4692/is_200210/ai_n17605676]]></link>
		<description><![CDATA[Oct 20, 2002 (The Australian Financial Review - ABIX via COMTEX)    Companies failing to put their customers first will do so at their  peril. This is the blunt warning from Carlson Marketing Group's  Asia-Pacific strategy and planning director, Richard Batterley. He was  commenting on...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 21 Oct 2002 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/carlson+marketing+group.html"><![CDATA[Carlson Marketing Group]]></category>
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		<title><![CDATA[Shorter vacations are in vogue. (Portfolio).(survey by the American Productivity and Quality Center)(Brief Article)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5994/is_200209/ai_n24202260]]></link>
		<description><![CDATA[There was a time when management annoyed the workers by not letting  them take two-week vacations. These days, however, employees  wouldn't want to take two weeks off anyway.    Nearly 80 percent of the people responding to a survey conducted by  the American Productivity &...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Sun, 01 Sep 2002 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/american+productivity+%2526+quality+center.html"><![CDATA[American Productivity & Quality Center]]></category>
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		<title><![CDATA[The American Productivity & Quality Center Launches Portal With ATG Enterprise Portal Suite]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_May_13/ai_85871504]]></link>
		<description><![CDATA[Business/Technology Editors  CAMBRIDGE, Mass.--BUSINESS WIRE--May 13, 2002  Personalized Portal Solution Developed By Context Integration  to Help APQC Cost-Effectively Attract, Support, and Retain Members  ATGR (Art Technology Group, Inc., Nasdaq: ARTG), a leading developer of online CRM applications for commerce, portals, and relationship management, today announced that...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 13 May 2002 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/american+productivity+%2526+quality+center.html"><![CDATA[American Productivity & Quality Center]]></category>
		<category domain="http://resources.bnet.com/topic/apqc.html"><![CDATA[APQC]]></category>
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		<category domain="http://resources.bnet.com/topic/portals.html"><![CDATA[Portals]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ATGC Q</category>
		<category domain="tickers">ATGC Q</category>
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		<title><![CDATA[Using Succession Management wisely]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb6421/is_9_83/ai_n28902209]]></link>
		<description><![CDATA[The American Productivity & Quality Center APQC has just released a new best practices report on "Succession Management: Identifying and Cultivating Tomorrow's Leaders" that reveals how world-class companies find the most talented individuals, prepare them for leadership positions, and monitor their professional growth.  "Consistency and continuity often define successful...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 01 Mar 2002 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/american+productivity+%2526+quality+center.html"><![CDATA[American Productivity & Quality Center]]></category>
		<category domain="http://resources.bnet.com/topic/apqc.html"><![CDATA[APQC]]></category>
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		<title><![CDATA[American Productivity & Quality Center recognizes Xerox as a benchmark in knowledge management.]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb5243/is_200002/ai_n20085321]]></link>
		<description><![CDATA[M2 PRESSWIRE-8 February 2000-XEROX: American Productivity &  Quality  Center recognizes Xerox as a benchmark in knowledge management  C1994-2000 M2 COMMUNICATIONS LTD    RDATE:07022000    ROCHESTER, N.Y -- Xerox Corporation (NYSE:XRX) today announced that  the American Productivity & Quality Center APQC has named...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 08 Feb 2000 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/american+productivity+%2526+quality+center.html"><![CDATA[American Productivity & Quality Center]]></category>
		<category domain="http://resources.bnet.com/topic/apqc.html"><![CDATA[APQC]]></category>
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		<category domain="http://resources.bnet.com/topic/xerox+corp..html"><![CDATA[Xerox Corp.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">XRX</category>
		<category domain="tickers">XRX</category>
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		<title><![CDATA[3Com Honored by the American Productivity & Quality Center for Innovative Call Center Practices]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1999_July_14/ai_55148348]]></link>
		<description><![CDATA[SANTA CLARA, Calif.--BUSINESS WIRE--July 14, 1999--  Company Recognized as a Best Practice Organization  in Internet-Based Call Centers  3Com Corp. (Nasdaq:COMS) today announced that it has been recognized as a best practices organization by the American Productivity & Quality Center APQC for its innovation in call center practices...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 14 Jul 1999 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/3com+corp..html"><![CDATA[3Com Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/american+productivity+%2526+quality+center.html"><![CDATA[American Productivity & Quality Center]]></category>
		<category domain="http://resources.bnet.com/topic/apqc.html"><![CDATA[APQC]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">COMS</category>
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