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NAICS Code Wired Telecommunications Carriers: 517110
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ameritech and customer service - All News and Analysis
Ohio Rules Apply Carrot-Stick Approach to Ameritech Customer-Service Problems.
- 2002-04-26
By Betty Lin-Fisher, Akron Beacon Journal, Ohio Knight Ridder/Tribune Business News By Betty Lin-Fisher, Akron Beacon Journal, Ohio Knight Ridder/Tribune Business News
Ameritech braces for audit expected to blast its service.(Ameritech of Ohio)(customer service performance)(Brief Article)
- 2001-09-17
Ameritech Ohio expects to get bad grades this week in a report card on its customer service performance during the last two years, but the company's president contends it has made significant improvements in the last few months. The much-anticipat Ameritech Ohio expects...
Report Says Ameritech Has Met Illinois Standards by Restoring Customer Service.
- 2001-07-27
By Jon Van, Chicago Tribune Knight Ridder/Tribune Business News By Jon Van, Chicago Tribune Knight Ridder/Tribune Business News
Ameritech Reports Improved Customer Service.
- 2001-07-25
Vindicator, Youngstown, Ohio Knight Ridder/Tribune Business News Vindicator, Youngstown, Ohio Knight Ridder/Tribune Business News
Texas-Based Ameritech Improves Customer Service in Akron, Ohio, Area.(Knight Ridder/Tribune Business News)
- 2000-10-13
Oct. 12--Ameritech says the proof of its commitment to customer service is in the numbers. Oct. 12--Ameritech says the proof of its commitment to customer service is in the numbers.
Last call.(Ameritech Inc. being regulated by Public Utilities Commission of Ohio for poor customer service)(Brief Article)
- 2000-09-25
Six months from now, the Public Utilities Commission of Ohio should bring a giant financial hammer down on Ameritech if the telephone company's service hasn't improved to acceptable levels. No more excuses. No more grace. Ameritech brought the d Six months...
CWA Local 4611 Representatives Meet With Wisconsin Public Service Commission Officials on Ameritech Customer Service Problems
- 1999-10-14
MADISON, Wis.--BUSINESS WIRE--Oct. 14, 1999--
Ameritech Customer-Service Problems Prompt Calls for Change in Wisconsin.
- 1999-08-04
Knight Ridder/Tribune Business News Knight Ridder/Tribune Business News
Don't like the rules? Well ... change them. (Ameritech Corp.'s customer service)
- 1997-01-20
Ameritech Corp. describes itself as the "worldwide leader in making communications easy," constantly trumpeting its pledge to bring its customers the benefits of competition. Funny, then, that when the $15-billion phone company blows a stateAmeritech Corp. describes itself as the "worldwide leader in making communications...
Ameritech Customer Service Record Worsens amid Widespread Criticism.(Originated from Akron Beacon Journal, Ohio)
- 1996-10-30
AKRON, Ohio--Oct. 30--For more than three decades, the Rev. O.D. Leonard's home on Packard Drive has kept him -- and his telephone -- warm and dry. AKRON, Ohio--Oct. 30--For more than three decades, the Rev. O.D. Leonard's home on Packard Drive...
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Decision Makers
| Name (plus bio) | Position |
|---|---|
| Freida Burgess | |
| Jon Allyn | Jockey |
| Ken Buseman |
Board of Directors
| Name (plus bio) | Position |
|---|---|
| DON SCHWARZ | Chairman |
| Richard C. Notebaert | chairman |
| Robert E. Knowling | chairman |
| Royce S. Caldwell | chairman |
Freida is an acknowledged leader in creating procedures for process management interfaces between creditors, agencies and IT departments. In her 15 years experience in the collection industry, Freida designed client relationship programs for over 500 companies, including SBC, Ameritech and Safety Kleen.
| Organization | Position | Status |
|---|---|---|
| M-B-W Inc. | Partner, Senior Business Development Manager | Current |
| Safety-Kleen | Current | |
| SBC | Current | |
| Ameri Tech | Current |
| Organization | Position | Status |
|---|---|---|
| American Society of Photographers | Executive Director | Current |
| MDA | Jockey | Current |
| Miller Brewing Company | Jockey | Current |
| Ameri Tech | Jockey | Current |
| American Society of Photographers | Board of Directors | Current |
| Kodak Polychrome Graphics | Photographer | Former |
Array
| Organization | Position | Status |
|---|---|---|
| Tra-Doc Communications, Inc | Computer, Web Based Training & Windows Help Specialist | Current |
| Amoco Corporation | Current |
| Organization | Position | Status |
|---|---|---|
| Five, Inc. | Current | |
| Ameri Tech | Chairman | Current |
| Ameri Tech | CEO | Former |
| Millikin University | Bachelor of Science Degree In Industrial Management | Former |
| Pace University | Master's Degree | Former |
| Millikin University | Bachelor of Science Degree In Industrial Management | Former |
| Organization | Position | Status |
|---|---|---|
| Ameri Tech | chairman | Current |
| Cardinal Health, Inc. | Board of Directors | Current |
| Aon Corporation | Board of Directors | Current |
| Ameri Tech | chief executive officer | Former |
| Qwest Communications International Inc. | Chairman & CEO | Former |
| Qwest Corporation | chief executive officer | Former |
| Tellabs, Inc. | Chief Executive Officer | Former |
| Tellabs, Inc. | President | Former |
| Ameri Tech | president | Former |
| Ameri Tech | chief operating officer | Former |
| Qwest Communications International Inc. | Board of Directors | Former |
| Aon Corporation | Director | Former |
| Cardinal Health, Inc. | Director | Former |
| University of Wisconsin | master's degree in business administration | Former |
| Aon Corporation | member | Former |
| Organization | Position | Status |
|---|---|---|
| Telwares Communications, LLC | Chief Executive Officer, Board Member | Current |
| The Leadership Academy | CEO | Current |
| Ariba, Inc. | Lead Director | Current |
| Ameri Tech | chairman | Current |
| Heidrick & Struggles International, Inc. | Board of Directors | Current |
| Ariba, Inc. | Board of Directors | Current |
| Aprimo, Incorporated | Board of Directors | Current |
| Orchestra Therapeutics, Inc. | Board of Directors | Current |
| The Bartech Group | Board of Directors | Current |
| Vercuity | Board Member | Current |
| Telwares | CEO | Former |
| Vercuity | Chief Executive Officer | Former |
| Covad Communications Company | CEO | Former |
| NYC Leadership Academy | Chief Executive Officer | Former |
| Simdesk Technologies, Inc. | CEO | Former |
| Covad Communications Company | president | Former |
| US West Communications | Executive Vice President of Operations and Technologies | Former |
| US WEST, Inc. | vice president of Network Operations | Former |
| Ameri Tech | vice president of Network Operations | Former |
| Simdesk Technologies, Inc. | Chairman | Former |
| Covad Communications Company | chairman | Former |
| National Services Inc. | Chair | Former |
| Telwares | Board of Directors | Former |
| Northwestern University | MBA | Former |
| Wabash College | BA in theology | Former |
| Organization | Position | Status |
|---|---|---|
| SBC Communications, Inc. | Vice Chairman | Current |
| Ameri Tech | chairman | Current |
| Sabre Holdings Corporation | Board of Directors | Current |
| Ameri Tech | chief executive officer | Former |
| Sb&C, Ltd. | chief operating officer | Former |
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