APAC Customer Services Inc.

Michael P. Marrow joined us in February 2008 as President and Chief Executive Officer. From January 2003 to February 2008, Mr. Marrow was employed by Affiliate Computer Systems, Inc. where he held a variety of positions, most recently Managing Director of Emerging Markets.

Andrew Szafran is Senior Vice President and Chief Financial Officer of APAC. Andrew was most recently Vice President and Chief Financial Officer of Communications Supply Corp. (CSC), a nationwide distributor of low voltage infrastructure products and industrial wire and cable with $700 million in annual revenues. Serving in that capacity since 2002, he was responsible for managing the finance and human resources functions as well as for legal affairs. Andrew was a key member of the management team that diversified CSC's business and significantly increased its revenue and profitability. In addition to his operations finance and accounting experience, Andrew has extensive experience in the areas of financial planning and analysis, corporate finance, mergers and acquisitions, risk management and taxation. Prior to joining CSC, Andrew held various financial positions of increasing responsibility with Alliant Exchange, Inc. and its affiliate, Alliant Foodservice, Inc., for seven years. He served most recently as Senior Vice President, Finance. Andrew earned a Bachelor of Arts degree from Cornell University in 1988 and a Masters in Business Administration from the University of Chicago in 1995.

Mark McDermott is Senior Vice President and Chief Information Officer of APAC. His strong leadership and outstanding track record ensures that we maintain and enhance our portfolio as a technology and applications solutions leader. APAC's Information Technology organization provides our clients with expertise and solutions in CRM platforms, integration capabilities, data analytics, channel strategies and agent performance management. Mr. McDermott leads APAC's technology organization by driving delivery efficiency, meeting customer needs and expanding our service capabilities through the application of new technology. He has made significant contributions to our application development solutions, driving industry-specific innovation to our e.PAC product and deployment as a hosted ASP/ xSP application. Mr. McDermott brings 20 years of technology and customer contact management experience and over 8 years of direct experience at APAC. In 2001, Mark established APAC's Solutions Consulting team, developing a new consultative approach for how we position and sell our traditional services in the marketplace. He has an extensive background in driving call center and CRM strategies such as outsourcing, consolidation, facility management and technology. Prior to APAC, Mr. McDermott directed a number of strategic functions including technology, call centers, and mergers & acquisition efforts over an 11 year span at Waste Management Incorporated in Oakbrook, Illinois.

Art DiBari joined APAC in March 2008 as the Sr. Vice President of Operations. Mr. DiBari has 25 years of operations experience in the Business Process Outsourcing Industry. Prior to joining APAC, he was a Regional Vice President for ACS, Inc. He joined ACS in February 2004 and worked in several distinct divisions within the company during his 4 year tenure. Most recently he held the position of RVP for the Emerging Markets Group where his areas of responsibility spanned 12 sites throughout Central & South America, Mexico and the Caribbean. Art was recognized as an extraordinary leader at ACS. He was named the 2005 Regional Vice President of the Year for the ACS Business Process Solutions Group for his consistent and remarkable achievements in client satisfaction, people development and financial delivery excellence. Prior to ACS, Mr. DiBari was the Sr. Vice President of Operations for Aegis Communications Group, Inc. where his responsibilities included 12 domestic and international call centers generating a collective $60M in revenue. While overseeing operations Art leveraged business relationships, effectively selling over $12M in new logo business. As a result of these remarkable efforts, he led his division in sales, while simultaneously meeting and exceeding all operational goals for the year. Mr. DiBari holds a Bachelors of Science Degree from James Madison University in Harrisonburg Virginia

Robert B. Nachwalter joined APAC in November 2008 as Senior Vice President and General Counsel. Prior to joining APAC, Mr. Nachwalter was Senior Vice President and General Counsel for Whitehall Jewelers Holdings, Inc., a publicly-traded national retailer of fine jewelry with approximately 375 stores in 39 states. Before Whitehall, Mr. Nachwalter was senior legal counsel with Ryder System, Inc., a Fortune 500 transportation and logistics company. Mr. Nachwalter earned his Bachelor of Arts Degree from the University of Michigan and his Juris Doctor from the University of Florida.

Michael serves as our Vice President, Human Resources with APAC Customer Services, a position he has held since August 2006. Prior to Joining APAC, Michael served two years as Vice President of Human Resources for Wickes Furniture Co based in Wheeling, Il. From 1995 through 2005, Michael held several Human Resources leadership roles with Sears, Roebuck and Co., including his last role as Director of Human Resources for the $550 mm Great Indoors retail division. Michael earned a Bachelor of Science degree from Eastern Illinois University, a Masters in Business Administration from Lewis University, and is certified as a Senior Professional in Human Resources.

John L. Workman has served as a Director since June 2008. Mr. Workman is currently Executive Vice President and Chief Financial Officer of HealthSouth Corporation, a position to which he was appointed in September 2004. From 1998 to 2004, Mr. Workman served in various management and executive capacities with U.S. Can Company, including serving as its Chief Financial Officer from 1998 to 2002, as its Chief Operating Officer from 2002 to 2003, and its Chief Executive Officer from 2003 to 2004. Prior to joining U.S. Can Company, Mr. Workman was employed by Montgomery Ward & Company, Inc. for 14 years, where he held several management and executive positions, including General Auditor, Chief Financial Officer, and Chief Restructuring Officer. Mr. Workman began his career in public accounting, and was a partner with the public accounting firm KPMG.

Mr. Menon is an independent consultant whose primary focus is along the US-India cross-border investment corridor, and mainly in Information Technology, Business Services and Business Process Outsourcing (BPO) industry sectors. After many years with Citibank and Merrill Lynch in senior executive positions, in 2000 Mr. Menon co-founded MphasiS Corporation, an IT/BPO company based in New York and Bangalore, India. He spent the last three years as its President before the company was sold to EDS in June 2006.

Ms. Andreotti is the President and CEO of The Andreotti Group LLC, a strategic business advisory firm serving domestic and global enterprise clients, private equity and institutional firms, and international investment groups. Prior to the launch of The Andreotti Group, Ms. Andreotti spent 26 years in the telecommunications industry with AT&T and MCI. Most recently, she was President of Enterprise Markets and was responsible for the most successful and profitable business unit at MCI. Her previous assignments at MCI included President of Business Markets and President of Global Accounts and Strategic Ventures and Alliances. Before MCI, she held executive management positions at AT&T Corporation. Ms. Andreotti was recently ranked as one of the most powerful women in the Washington, D.C. metropolitan area by The Washington Post. She serves as Vice Chairperson of the Japan American Society, is a member of the executive committee of the Accenture Women's Leadership Forum, and is a member of the board of directors for APAC Client Services, Inc., and Rivermine Software Inc. She holds a Bachelor of Arts degree from the College of St. Catherine in St. Paul, Minnesota.

Mr. John C. Kraft became a director of the Company in October 2005. Mr. Kraft was Vice Chairman and Chief Operating Officer at Leo Burnett where he oversaw the operations of the company's 50 offices located in 43 countries. He also served on the company's Board of Directors. After taking early retirement from Leo Burnett, Mr. Kraft was the Executive Vice President and Chief Administrative Officer and a Director of Young and Rubicam for two years. Mr. Kraft is a Director of Chicago Central Area Committee.

Mr. John J. Park became a director in August 2004. Mr. Park has been the Chief Financial Officer at Hewitt Associates, a global human resources outsourcing and consulting firm, since joining the company in November 2005. Prior to joining Hewitt, Mr. Park served as Chief Financial Officer of Orbitz, Inc., an online travel company, from October 2000 until February 2005, and as acting President from November 2004 until February 2005. Prior to joining Orbitz, Mr. Park held executive positions with Sears, Roebuck and Co., including Vice President, Finance for its services and credit card businesses.

Sam Skinner was appointed White House Chief of Staff by President George W Bush after holding the position of Secretary of the Department of Transportation. Mr Skinner was President of the Commonwealth Edison Company and its holding company Unicom Corporation, one of the largest electric utilities in the US. He was then Chairman, President and CEO of USF Corporation a leading transportation and logistics company before retiring in May 2003. Mr Skinner has more than 20 years experience in the legal profession, part of which he served in the office of the US Attorney for the Northern District of Illinois and as US Attorney. While practicing law he also served as Chairman of the Regional Transportation Authority of north-eastern Illinois, the second largest mass transportation district in the US. He is a former member of the BHP Limited North American Advisory Board. Mr Skinner currently consults on complex litigation matters, government matters, transportation issues and corporate governance. He is a graduate of the University of Illinois and the DePaul University Law School.