KANA provides the industry's leading solutions for Service Resolution Management to the largest businesses in the world, helping them to improve customer satisfaction, reduce service costs and increase revenues. The company's requirement was to search for a new software engineering model that would get products to market faster. KANA transferred...
Based in Fremont, California, net.com makes products that help companies manage innovative broadband services. The company needed a consistent strategy for deploying IT solutions quickly and cost-effectively. It also wanted to reduce inefficiency and enable collaboration. The company used the Microsoft Office System and Microsoft Windows Server System software to...
The Application Services Manager job description template includes the following job summary: Operations - Manage and direct the operational environments to ensure efficient service to users and provide for longer-term stability and development of capability for the company and its subsidiaries. Applications - Plan, control and direct application development projects,...
Flexible Enterprise Resource Planning ERP systems allow unique, adaptable processes that support diversification strategy, where IT is a source for differentiation from competitors. The availability of the source code and its use as application development framework can lead to a higher degree of flexibility and allows a close functional fit...
This paper examines the impact of project management capabilities on the effectiveness of offshore outsourcing of application development activities. Offshore outsourcing is an important trend in business environment and it is important for us to better understand what capabilities are required for a company to execute an offshore outsourcing arrangement....
Gartner Group estimates that over 40 percent of U.S. enterprises are sourcing IT services through a global delivery model. What lessons have they learned about outsourcing software application development today, and achieving the business benefits they desire? This Trigent Insights article considers best practices in managing the outsourcing...
This technical paper examines two solution methodologies and the various implementation strategies they provide. The first method is the traditional application development approach, which is based on an object-oriented design model and produces hard-coded applications. The second is a business process management BPM strategy that uses a process-oriented design model...
This paper proposes a framework (Process-Oriented Metrics for Application Development Outsourcing - POMADO) which aims to provide numeric scores characterizing the performance of Application Development AD of the outsourcing process. The purpose of this framework is to obtain knowledge in order to gain increased insight in how to intervene in...
With many companies shipping work to India, Russia, and other parts of the globe, offshore outsourcing has been the hot topic in tech circles recently. Yet many IT managers are finding that when it comes to getting outside help, assistance is usually much closer to home. With IT budgets tight...
Quality and quantity are traditionally considered trade-offs - focusing attention and effort on one is at the expense of the other. But this does not have to be the case for software development. This white paper looks at challenges, roles and approaches to change management in the application development life...
Outsourcing is the process of procuring services from outside vendor rather than developing it in-house. Outsourcing deals that include applications development are increasingly common. However, organizations struggle with suitable service level agreements in the aforesaid area. The paper examines the avenues to measure and manage such outsourcing deals.
Semaphore , a CSE Global company, hasreleased a white paper thatdescribes the application of new SCADA security technology, which enables compliance with emerging industry standards. In light of provisions in NERC CIP and ANSI/ISA 99, this white paperfocuses on SCADA RTU installations and the processes they monitor...
Today at the SWAT Summit( www.swatsummit.com ), appssavvy ( www.appssavvy.com ) released a new tooldesigned to aggregate social media application and platform data. The newappssavvy tool connects social application developers and the growingnumber of leading brands and agencies marketing in the social media space. "Marketing opportunity and success in the...
DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/research/372e9e/integrated_area_pl) has announced the addition of the "Integrated Area Planning: A Sustainable Approach" report to their offering. Over the past seven years, Tipperary Institute TI has been commissioned by various local authorities and community groups to assist them in dealing with issues...
SOMERSET, N.J. -- Pharmagistics Group -- the premier provider of technology-based and non-personal-delivered messages and solutions for the biopharmaceutical industry -- announced that Tim Stem has been named Vice President of IT Strategy and Software Engineering. The Pharmagistics Group is a suite of four Publicis Healthcare Communications Group companies. ...
New Antenna is Ka-band Compliant and Available Worldwide GARNER, N.C. -- ASC Signal Corporation, formerly Andrew Corporation Satellite Communications Group, announces the launch of its new 4.6 Meter Trifold[R] Transportable antenna. It is F-1 and E-2 Ka-band compliant, and available to customers around the world. Developed...
Specialty Retailers and Sales Reps to Have Web-Based Solution PLYMOUTH, Minn. & DENVER -- CenterStone Technologies, Inc., an international developer of secure Web-based B2B e-commerce software for manufacturers selling through specialty retail channels, today announced that Shock Doctor, Inc., a protective athletic gear manufacturer, has selected the company's...
Jetty web and application server chosen due to technical functionality, embeddable features and experience of Webtide team MANHATTAN BEACH, Calif. -- Webtide, the main developer of leading open source HTTP server and Java web container, Jetty, today announced that PaperCut, the leading solution to monitor, quota and report...
Blue Cliff to boost physician adoption of EMRs among Hawaii physicians DALLAS, Texas -- iMedica Corporation, a leading developer of healthcare software solutions for physician practices, today announced a sales and marketing partnership with Blue Cliff, Inc., a Hawaii-based software development and training company. As a value added...
Leading Social Media Marketing Agency Expands Presence in Europe LONDON & SAN JOSE, Calif. -- LiveWorld, Inc. (Pink Sheets:LVWD), a world leader in social media marketing, today announced that it has reached a milestone of over $2 million USD in annual revenue for services deployed in Europe. The...
