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	<title><![CDATA[application service providers (asps) Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/application+service+providers+%28asps%29.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to application service providers (asps)]]></description>
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		<title><![CDATA[Radiant Systems, Inc. Q3 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-358734.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator Operator instructions Our first question will come from Terry Tillman from Raymond James. Your line is now open. Terry Tillman &#8211; Raymond James First question, I do not know if it is for John or Andy. Maybe it is just an update on actual pool of...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Thu, 29 Oct 2009 17:13:08 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/radiant+systems+inc..html"><![CDATA[Radiant Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">RADS</category>
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	</item>
	<item>
		<title><![CDATA[Telefonos Q3 2007 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-13071_23-232689.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator Instructions. And the first question comes from the line of Andrew Campbell with Credit Suisse. Please proceed. Andrew Campbell - Credit Suisse Yes, good morning. My question is about the very strong growth that you saw in Brazil, particularly with local lines, and I understand the...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Tue, 23 Oct 2007 13:02:52 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
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		<category domain="http://resources.bnet.com/topic/cellular+phones.html"><![CDATA[Cellular Phones]]></category>
		<category domain="http://resources.bnet.com/topic/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://resources.bnet.com/topic/credit+suisse+group+ag.html"><![CDATA[Credit Suisse Group AG]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
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		<title><![CDATA[Subcontracting Your Web Site]]></title>
		<link><![CDATA[http://www.bnet.com/2410-13502_23-68817.html]]></link>
		<description><![CDATA[Operating a web site is essential for your business, but it can be a large and complex challenge. To do it right, you need to consider security issues, e-commerce transactions, storage space, programming, and myriad other requirements. These assets are essential, but acquiring and managing them can distract your IT...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Fri, 19 Oct 2007 12:53:10 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application service providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/business+services.html"><![CDATA[Business services]]></category>
		<category domain="http://resources.bnet.com/topic/web+site+development.html"><![CDATA[Web site development]]></category>
		<category domain="http://resources.bnet.com/topic/bnet+editorial.html"><![CDATA[BNET Editorial]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+provider.html"><![CDATA[application service provider]]></category>
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		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/supplier.html"><![CDATA[supplier]]></category>
		<category domain="http://resources.bnet.com/topic/subcontracting.html"><![CDATA[Subcontracting]]></category>
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	</item>
	<item>
		<title><![CDATA[Hedge Funds Catch The Outsourcing Wave]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=328455]]></link>
		<description><![CDATA[Now a days there are many outsourcing services to choose from and numerous providers of these services whether Application Services Providers ("ASP") or Business Process Outsourcing solutions ("BPO"). Simply speaking, an ASP solution involves remotely accessing a software application that is fully-hosted in an external data center and maintained by...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 26 Oct 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://resources.bnet.com/topic/hedge+fund.html"><![CDATA[Hedge Fund]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+provider.html"><![CDATA[Application Service Provider]]></category>
		<category domain="http://resources.bnet.com/topic/paladyne+systems.html"><![CDATA[PALADYNE SYSTEMS]]></category>
		<category domain="http://resources.bnet.com/topic/bpo+solution.html"><![CDATA[BPO Solution]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://resources.bnet.com/topic/web+hosting.html"><![CDATA[Web Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[Expanding Is Outsourcing Services Through Application Service Providers]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=321714]]></link>
		<description><![CDATA[This paper draws from an international research study on the strategic positioning of companies in the Software and Computing Services Industry SCSI. It considers how outsourcing companies are extending their product and service offerings in vertical markets, and also considers a new outsourcing model in the form of Application Service...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 29 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/scsi.html"><![CDATA[SCSI]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+provider.html"><![CDATA[Application Service Provider]]></category>
		<category domain="http://resources.bnet.com/topic/brunel+university.html"><![CDATA[Brunel University]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/web+hosting.html"><![CDATA[Web Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/business+services.html"><![CDATA[Business Services]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Integrating e-Government Public Transactional Services Into Public Authority Workflows]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=316915]]></link>
		<description><![CDATA[Documents submitted by citizens through electronic services, deployed in the context of e-government, must usually undergo processing by some organisational information system in order to complete the citizens' requests and for the reply to be returned to the citizen. The integration, however, of the e-service delivery platform and the organisational...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 12 Mar 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/information+system.html"><![CDATA[Information System]]></category>
		<category domain="http://resources.bnet.com/topic/e-service.html"><![CDATA[e-Service]]></category>
		<category domain="http://resources.bnet.com/topic/workflow.html"><![CDATA[Workflow]]></category>
		<category domain="http://resources.bnet.com/topic/university+of+athens.html"><![CDATA[University Of Athens]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/e-government.html"><![CDATA[E-government]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
	</item>
	<item>
		<title><![CDATA[Electronic Marketing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=120048]]></link>
		<description><![CDATA[The paper presents an econometric analysis of the diffusion of wireless technology in the form of electronic marketing. Using a modified Bass model and a coupled-hazard survival model, the paper work tests the effects of various factors on the speed of diffusion of wireless technology on a global scale. Their...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 08 Dec 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/diffusion.html"><![CDATA[Diffusion]]></category>
		<category domain="http://resources.bnet.com/topic/wireless+technology.html"><![CDATA[Wireless Technology]]></category>
		<category domain="http://resources.bnet.com/topic/ieee.html"><![CDATA[IEEE]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/wireless.html"><![CDATA[Wireless]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/wi-fi.html"><![CDATA[Wi-Fi]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Dispute Avoidance and Resolution Best Practices for the Application Service Provider Industry]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=168249]]></link>
		<description><![CDATA[A dispute resolution process may be conducted ad hoc (i.e., the parties decide, possibly with the help of a neutral, on the procedures according to which the dispute will be decided). It may also be conducted according to set of rules made available by an institutional dispute resolution service provider...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 10 Jul 2003 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/best+practice.html"><![CDATA[Best Practice]]></category>
		<category domain="http://resources.bnet.com/topic/business+services.html"><![CDATA[Business Services]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/service+provider.html"><![CDATA[Service Provider]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/supply+chain.html"><![CDATA[Supply Chain]]></category>
		<category domain="http://resources.bnet.com/topic/supply+chain+management+%2528scm%2529.html"><![CDATA[Supply Chain Management (SCM)]]></category>
		<category domain="http://resources.bnet.com/topic/web+hosting.html"><![CDATA[Web Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/world+intellectual+property+organization.html"><![CDATA[World Intellectual Property Organization]]></category>
	</item>
	<item>
		<title><![CDATA[Lack Of Trust Threatens Online-Commerce Success]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=96840]]></link>
		<description><![CDATA[The technological revolution has taken the entire world by storm. With so many e-products and e-services, the chances of frauds and breach of security have also shot up. The latest e-service that has made its way into e-commerce is the e-trust service. The service ensures that the trust of customers...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Mar 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/e-service.html"><![CDATA[e-Service]]></category>
		<category domain="http://resources.bnet.com/topic/cmp+media.html"><![CDATA[CMP Media]]></category>
		<category domain="http://resources.bnet.com/topic/e-business.html"><![CDATA[E-business]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/web+technology.html"><![CDATA[Web Technology]]></category>
		<category domain="http://resources.bnet.com/topic/e-business%252fe-commerce.html"><![CDATA[E-business/E-Commerce]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[Making Sense of Application Service Providers Part Two: Putting risk management skill to work]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=60285]]></link>
		<description><![CDATA[In order to make an appropriate analysis of risk, a risk manager must stay informed on everything from current events to current technologies to current legislation. A risk manager must also understand historical trends in order to proactively ascertain potential future risks. Given this, any new technology or market offering...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+asp.html"><![CDATA[Microsoft ASP]]></category>
		<category domain="http://resources.bnet.com/topic/risk+manager.html"><![CDATA[Risk Manager]]></category>
		<category domain="http://resources.bnet.com/topic/risk+management.html"><![CDATA[Risk Management]]></category>
		<category domain="http://resources.bnet.com/topic/asp+market.html"><![CDATA[ASP Market]]></category>
		<category domain="http://resources.bnet.com/topic/scripting+languages.html"><![CDATA[Scripting Languages]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
		<category domain="http://resources.bnet.com/topic/web+development.html"><![CDATA[Web Development]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[RightNow Technologies: Delivering Advanced Multichannel E-Service Solutions]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=61574]]></link>
		<description><![CDATA[Article discusses RightNow Technologies is the most advanced multichannel e-service solution on the market today. It provides a wide range of functionality designed to dramatically increase customer satisfaction, significantly reduce operational costs, and successfully optimize an organization's productivity to enhance its ability to increase sales. Article informs that RightNow continually...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/e-service.html"><![CDATA[e-Service]]></category>
		<category domain="http://resources.bnet.com/topic/rightnow+technologies.html"><![CDATA[RightNow Technologies]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">RNOW</category>
		<category domain="tickers">RNOW</category>
	</item>
	<item>
		<title><![CDATA[E-Service: Strategies for Success in the Customer Age]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=61716]]></link>
		<description><![CDATA[Global competition is ferocious. Companies must work harder than ever before to gain and keep customers, and to do so at a competitive cost. If wielded correctly, e-service, using the Web for customer service, can be a powerful tool in today's business world. Internet-based customer service, or e-service, enables smart...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/e-service.html"><![CDATA[e-Service]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[Multi-client Shared Services: Outsourcing’s New Model]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=72198]]></link>
		<description><![CDATA[The past three years have seen the development of affordable solutions for small to mid-size companies utilizing the application service provider ASP (a one-to-many model). However, it lacks flexibility, and the one-size fits- all ASP model of renting software applications is too restrictive for mid-size and large companies that need...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/application+service+provider.html"><![CDATA[Application Service Provider]]></category>
		<category domain="http://resources.bnet.com/topic/service+provider.html"><![CDATA[Service Provider]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/business+services.html"><![CDATA[Business Services]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/web+hosting.html"><![CDATA[Web Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[Finding The "E" In Procurement]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=76785]]></link>
		<description><![CDATA[A large order for a company, included provisions for guaranteed online availability and a set number of consulting hours available to the company. There are other points that a company might want to consider as well:  Spell out the necessary procedures for implementation including time frames, necessary down time...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/procurement.html"><![CDATA[Procurement]]></category>
		<category domain="http://resources.bnet.com/topic/cygnus+business+media.html"><![CDATA[Cygnus Business Media]]></category>
		<category domain="http://resources.bnet.com/topic/consulting.html"><![CDATA[Consulting]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/supply+chain+management+%2528scm%2529.html"><![CDATA[Supply Chain Management (SCM)]]></category>
		<category domain="http://resources.bnet.com/topic/purchasing+%2526+procurement.html"><![CDATA[Purchasing & Procurement]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/web+hosting.html"><![CDATA[Web Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[E-Service Operations]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=81317]]></link>
		<description><![CDATA[This paper provides some of the common strategies for managing supply chains and the need to incorporate Information Technology in Supply Chain Management SCM. With the perspective to educate the reader on the SCM, the paper gives a comprehensive learning on the various models of SCM, advantages and disadvantages of...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/supply+chain.html"><![CDATA[Supply Chain]]></category>
		<category domain="http://resources.bnet.com/topic/e-service.html"><![CDATA[e-Service]]></category>
		<category domain="http://resources.bnet.com/topic/scm.html"><![CDATA[SCM]]></category>
		<category domain="http://resources.bnet.com/topic/supply+chain+management+%2528scm%2529.html"><![CDATA[Supply Chain Management (SCM)]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
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	<item>
		<title><![CDATA[Generating Higher Levels Of Responsiveness With Sell-Side E-Commerce Applications]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=83503]]></link>
		<description><![CDATA[The Application Service Provider ASP model provides a greater selection of solutions from which to choose when considering outsourcing in the IT business domain. The ASP model calls for effective management of the Service Level Agreement SLA. A large number of other issues and factors govern the cultivation of strong...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/application+service+provider.html"><![CDATA[Application Service Provider]]></category>
		<category domain="http://resources.bnet.com/topic/service+provider.html"><![CDATA[Service Provider]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[Customer Satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/nextslm.org.html"><![CDATA[Nextslm.org]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/web+hosting.html"><![CDATA[Web Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/business+services.html"><![CDATA[Business Services]]></category>
		<category domain="http://resources.bnet.com/topic/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Maiden Voyage]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=110917]]></link>
		<description><![CDATA[Most companies have been relying on paperwork for quite some time now. Although, documentation of processes is important, but at the same time it is quite tedious. As a result, companies have resorted to electronic trade finance services. The e-services have streamlined the operations of most organizations. Hence, the paperwork...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 Nov 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/cfo+publishing+corp..html"><![CDATA[CFO Publishing Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[The Insider's Guide to Customer Service on the Web: Ten Secrets for Successful E-Service]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=62014]]></link>
		<description><![CDATA[The Web is a great place for customer service. It's where people go to find answers fast. It provides a way for customers to navigate their way through lots of content to find the particular piece of information they need. Web-based customer service (also known as "e-service") is one of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 30 Oct 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://resources.bnet.com/topic/e-service.html"><![CDATA[e-Service]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Building a Methodology for Measuring the Value of E-Services]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=242207]]></link>
		<description><![CDATA[Driven by both federal regulations and public demands for greater and more convenient access to its information and services, the Social Security Administration SSA, in cooperation with the General Services Administration GSA, commissioned a study, Measuring the Value of Electronic Services (E-Services). The objective of the study was to design...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 13 Feb 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/e-service.html"><![CDATA[e-Service]]></category>
		<category domain="http://resources.bnet.com/topic/social+security+administration.html"><![CDATA[Social Security Administration]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[SMART: Experiences With E-Services for Smart Buildings]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=117938]]></link>
		<description><![CDATA[Apart from communication services in homes, orchestrating utility buildings with PLC-technology provides a natural means for extending the scope of installation control and energy management systems. Implementation of this technology for establishing micro-networks in buildings and for enhancing the scope of building management systems using last-mile access to the Internet...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 Feb 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/e-service.html"><![CDATA[e-Service]]></category>
		<category domain="http://resources.bnet.com/topic/energy+research+centre+of+the+netherlands.html"><![CDATA[Energy Research Centre Of The Netherlands]]></category>
		<category domain="http://resources.bnet.com/topic/application+service+providers+%2528asps%2529.html"><![CDATA[Application Service Providers (ASPs)]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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