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- Subcontracting Your Web Site
- Operating a web site is essential for your business, but it can be a large and complex challenge. To do it right, you need to consider security issues, e-commerce transactions, storage space, programming, and myriad other requirements. These assets are essential, but acquiring and managing them can distract your IT...
- Articles 2007-10-19
- Radiant Systems, Inc. Q3 2009 Earnings Call Transcript
- Question-and-Answer Session Operator Operator instructions Our first question will come from Terry Tillman from Raymond James. Your line is now open. Terry Tillman – Raymond James First question, I do not know if it is for John or Andy. Maybe it is just an update on actual pool of...
- Earnings calls 2009-10-29
- The Future of E-Services: Provisioning Robust Economic Models for the Next Generation of Commerce
- This white paper deals with M-commerce and its applications. The paper gives information about Virtual Transaction Network that delivers different services such as financial transaction, information transaction and others. The paper also reveals that the building robust economic models that are e-services-centric are a key step in accelerating e-business towards...
- White papers 2001-09-11
- Redesigning the Technology Architecture for a Global Investment Company
- A global investment management company with an asset base of over $248 billion decided to redesign its trade management system to enable its customers, i.e., brokers and institutional clients, to perform their trade activities like purchases, liquidations, exchanges, and cancellations over the web. The client chose Infosys as its offshore...
- Case studies
- Developed an E-Business Portal for a Leading Investment Bank
- A global investment management company, with an asset base of over $248 billion composed of mutual funds and other investment vehicles, wished to increase its client focus and continue building relationships with them through e-services. It partnered with Infosys to create a portal to provide self-servicing opportunities for its financial...
- Case studies
- Mobile E-Services and Their Challenges to Data Warehousing
- Continued advances in hardware technologies combine to create a new class of information services, termed mobile e-services, or simply m-services, which exploits the advances in, among others, wireless communications, positioning, and miniaturization. Because the users do not merely interact with the services from behind stationary desktop computers, but from a...
- White papers
- Dispute Avoidance and Resolution Best Practices for the Application Service Provider Industry
- A dispute resolution process may be conducted ad hoc (i.e., the parties decide, possibly with the help of a neutral, on the procedures according to which the dispute will be decided). It may also be conducted according to set of rules made available by an institutional dispute resolution service provider...
- White papers 2003-07-10
- 2005 Supply & Demand Chain 100 Case Study - Michael Foods / Iasta
- Michael Foods, Inc., a 75-year-old $1 billion diversified food processor and distributor, initiated a project to achieve cost reduction goals through the use of reverse auctions. The company was looking to achieve better competition for its business while increasing efficiency and obtaining better reporting/data analysis by using e-RFx and project...
- Case studies
- Building a Methodology for Measuring the Value of E-Services
- Driven by both federal regulations and public demands for greater and more convenient access to its information and services, the Social Security Administration SSA, in cooperation with the General Services Administration GSA, commissioned a study, Measuring the Value of Electronic Services (E-Services). The objective of the study was to design...
- White papers 2002-02-13
- Integrating e-Government Public Transactional Services Into Public Authority Workflows
- Documents submitted by citizens through electronic services, deployed in the context of e-government, must usually undergo processing by some organisational information system in order to complete the citizens' requests and for the reply to be returned to the citizen. The integration, however, of the e-service delivery platform and the organisational...
- White papers 2004-03-12
- Expanding Is Outsourcing Services Through Application Service Providers
- This paper draws from an international research study on the strategic positioning of companies in the Software and Computing Services Industry SCSI. It considers how outsourcing companies are extending their product and service offerings in vertical markets, and also considers a new outsourcing model in the form of Application Service...
- White papers 2004-11-29
- Hedge Funds Catch The Outsourcing Wave
- Now a days there are many outsourcing services to choose from and numerous providers of these services whether Application Services Providers ("ASP") or Business Process Outsourcing solutions ("BPO"). Simply speaking, an ASP solution involves remotely accessing a software application that is fully-hosted in an external data center and maintained by...
- White papers 2006-10-26
- Electronic Marketing
- The paper presents an econometric analysis of the diffusion of wireless technology in the form of electronic marketing. Using a modified Bass model and a coupled-hazard survival model, the paper work tests the effects of various factors on the speed of diffusion of wireless technology on a global scale. Their...
- White papers 2003-12-08
- SMART: Experiences With E-Services for Smart Buildings
- Apart from communication services in homes, orchestrating utility buildings with PLC-technology provides a natural means for extending the scope of installation control and energy management systems. Implementation of this technology for establishing micro-networks in buildings and for enhancing the scope of building management systems using last-mile access to the Internet...
- White papers 2002-02-01
- Making Sense of Application Service Providers Part Two: Putting risk management skill to work
- In order to make an appropriate analysis of risk, a risk manager must stay informed on everything from current events to current technologies to current legislation. A risk manager must also understand historical trends in order to proactively ascertain potential future risks. Given this, any new technology or market offering...
- White papers 2003-01-01
- RightNow Technologies: Delivering Advanced Multichannel E-Service Solutions
- Article discusses RightNow Technologies is the most advanced multichannel e-service solution on the market today. It provides a wide range of functionality designed to dramatically increase customer satisfaction, significantly reduce operational costs, and successfully optimize an organization's productivity to enhance its ability to increase sales. Article informs that RightNow continually...
- White papers 2003-01-01
- E-Service: Strategies for Success in the Customer Age
- Global competition is ferocious. Companies must work harder than ever before to gain and keep customers, and to do so at a competitive cost. If wielded correctly, e-service, using the Web for customer service, can be a powerful tool in today's business world. Internet-based customer service, or e-service, enables smart...
- White papers 2003-01-01
- The Insider's Guide to Customer Service on the Web: Ten Secrets for Successful E-Service
- The Web is a great place for customer service. It's where people go to find answers fast. It provides a way for customers to navigate their way through lots of content to find the particular piece of information they need. Web-based customer service (also known as "e-service") is one of...
- White papers 2002-10-30
- Multi-client Shared Services: Outsourcing's New Model
- The past three years have seen the development of affordable solutions for small to mid-size companies utilizing the application service provider ASP (a one-to-many model). However, it lacks flexibility, and the one-size fits- all ASP model of renting software applications is too restrictive for mid-size and large companies that need...
- White papers 2003-01-01
- Finding The "E" In Procurement
- A large order for a company, included provisions for guaranteed online availability and a set number of consulting hours available to the company. There are other points that a company might want to consider as well: Spell out the necessary procedures for implementation including time frames, necessary down time...
- White papers 2003-01-01
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