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NAICS Code Administrative Management and General Management Consulting Services: 541611
Recent Events
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APQC Introduces Hubs and Spokes: Transferring Innovation
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APQC Anticipates Challenges Ahead, Announces New Study to Identify Best Practices in Increasing Employee Engagement...
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APQC Presents the 2008 C. Jackson Grayson Distinguished Quality Pioneer Medal Winners: Don Berwick, Blanton Godfrey, Al Gore, Jerry Weast
Inaugural Award Recognizes Quality Pioneers in Government, Healthcare and Education MILWAUKEE & HOUSTON -- APQC, a nonprofit benchmarking and best practices organization, presented the inaugural C. Jackson Grayson Distinguished Quality Pioneer Medals (www.apqc.org/graysonmedal) today in Houston at the American Society for Quality's ASQ 2008 World Conference on Quality and...
Easier access to benchmarking Web site: APQC Web site: www.apqc.org.(PUBLICATIONS, WEB SITES, & MORE)(American Productivity & Quality Center)(Website overview)(Brief article)
APQC Web site: www.apqc.org With the redesign of its Web site, APQC has made it easier for companies to locate the organization's wealth of benchmarking data and knowledge. APQC, an industry association focused on process and performance ...
Best Practices in Creating a Strategic Finance Function
According to the results of a recent APQC study, finance organizations, no matter what their size, are still spending almost two-thirds of their time on transaction processing, to the detriment of more strategic functions such as decision support and management. The study concluded, in part, that the respondents who are...
A Common Language for Performance Management
When companies choose to benchmark against other organizations, they sometimes find that they run into nomenclature problems. The simple process of classifying activities causes confusion when two organizations don't speak the same language and therefore cannot determine if they are indeed speaking about the same thing. APQC's Process Classification Framework...
How does your KM program measure up?
From The EditorIf you put five people in a room and ask them to define knowledge management, you'll quite likely get a dozen different answers. I'm pretty sure, though, that you can get them to agree on at least one barebones concept: KM means getting the right information to the...
Knowledge Mismanagement and Corporate Ethics
Knowledge Management has become an invaluable focus for many companies. KM initiatives aim to efficiently solve problems, help employees remain up-to-date on the latest developments in their field, and provide a mechanism for employee feedback up and down an organizational ladder. Successful Knowledge Management can even save a global business...
Rewards and Recognition in Knowledge Management
Implementing a Knowledge Management KM initiative, as with any significant change, presents motivational and change management opportunities. Therefore, when launching or assessing the health of a KM initiative, it is critical to identify what is needed to achieve successful outcomes. This may be to change behavior, increase people's motivation, redirect...
Better Serve Their Customers
Large and small organizations alike dedicate a tremendous amount of money, labor, and time to better serve their customers. According to a metrics study, companies typically spend 0.75 percent of their revenue on customer service. Regardless of whether a
Increasing Productivity Through the Internal Transfer of Best Practices
During the current economic recovery, productivity has been increasing at record rates. Firms are generating more output without increasing staffing. The real engine of productivity now is the ability of firms to leverage the knowledge and technology they have accumulated and continue to accumulate. Knowledge management is the systematic process...
A 23 Year Perspective on Organization Improvement
The presentation explains evolution of APQC, shows examples of Consortium Studies, gives a brief note about knowledge management. It also lists ten questions for evaluating knowledge management in a company, use of information technology to support knowledge management. It explains about APQC Education Initiative, graphically shows the path of systemic...
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Decision Makers
| Name (plus bio) | Position |
|---|---|
| Megan F Salch |
| Organization | Position | Status |
|---|---|---|
| Megan F. Salch | Current | |
| Apqc | Current | |
| The Junior League of Houston, Inc | Board of Directors | Current |
| The Junior League of Houston, Inc | Active Member | Current |
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