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- Despite GMAC's gifts, survey scores are stable; Ban on awards became `moot point,' says J.D. Power exec.(General Motors Acceptance Corp., J.D. Power and Associates)(Brief Article)
- When General Motors Acceptance Corp. offered gifts to dealers who filled out a J.D. Power and Associates survey in April, Power feared the gifts would raise GMAC's score. As a result, spokesman John Tews said Power had decided to make GMAC ineligible for awards...
- Research articles 2002-09-02
- But, really, my other car is a Corvette.(J.D. Power and Associates' assessment for brand choice by Automobile dealers)(Brief Article)
- Byline: Diana T. Kurylko J.D. Power and Associates' executives gave dealers their assessment of every major franchise in America - and how each brand's products rate - during J.D. Power's roundtable here. So dealers asked the four presenters what they drive. The...
- Research articles 2006-02-20
- Pulte Homes Ranks Highest in Customer Satisfaction in Orlando for Second Year in a Row, According to J.D. Power and Associates; Pulte Receives More Awards Than Any Other Homebuilder for Sixth-Straight Year
- ORLANDO, Fla. -- The Orlando Division of Pulte Homes, Inc. (NYSE:PHM) has received for the second-straight year the highest ranking in customer satisfaction in its market by J.D. Power and Associates. The honor is based on results of the 2005 J.D. Power and Associates New Home-Builder Customer Satisfaction StudySM, released...
- Research articles 2005-09-14
- Power exec: China 5 years away from quality autos.(J.D. Power and Associates partners with The Chinese Association of Automobile Manufacturers for quality autos)(Brief article)
- Byline: Alysha Webb Chinese automakers are about five years away from matching the quality ratings of cars sold in the United States, says Jamey Power, executive vice president of international operations for J.D. Power and Associates. "They realize there is a...
- Research articles 2006-07-17
- J.D. Power and Associates Reports: Newer Wireless Telephony Entrants Make Dramatic Impact in the Wireless Marketplace. AT&T Wireless Surges to the Lead in Nine out of 13 Markets Included in the Study - J.D. Power and Associates 1999 US Wireless Customer
- Competitive pricing strategies have contributed significantly to a steep increase in the average number of minutes used per month by wireless consumers, according to the J.D. Power and Associates 1999 U.S. Wireless Customer Satisfaction Study released Thursday. With the minutes of use increasing from 199 in 1998 to 242 in...
- Research articles 1999-09-27
- Bigger rebates sometimes leave customers cold, J.D. Power says.(News)(J.D. Power and Associates)(Brief Article)
- Byline: Lindsay Chappell The industry's effort to stimulate new-vehicle sales with ever larger customer rebates has a problem - it won't continue to work. New data from J.D. Power and Associates suggest that after a while, cash rebates stop having their desired...
- Research articles 2005-01-29
- J.D. Power and Associates' Dealer Attitude Survey Ranks Suzuki in the Top Ten; Suzuki Dealers Notice Drastic Improvement
- Business Editors and Automotive Writers BREA, Calif.--AutomotiveWire--Jan. 5, 2000 American Suzuki Motor Corp. ASMC notches the greatest increase in dealer satisfaction among the 3,000 dealer principles surveyed, according to the recently released J.D. Power and Associates' Dealer Attitude Survey. "This is the first time that we have...
- Research articles 2000-01-05
- AT&T Ranks Highest in J.D. Power and Associates Study on Customer Satisfaction Among Large Data Users and Verizon Business Video Podcasts Examine the Security of Instant Messaging, E-Mail and Other Essential Workplace Communications Tools.
- M2 PRESSWIRE-24 April 2007-U.S. Equity News: AT&T Ranks Highest in J.D. Power and Associates Study on Customer Satisfaction Among Large Data Users and Verizon Business Video Podcasts Examine the Security of Instant Messaging, E-Mail and Other Essential Workplace Communications ToolsC1994-2007 M2 COMMUNICATIONS LTD ...
- Research articles 2007-04-24
- J.D. Power and Associates Reports: Wireless Usage Continues to Climb as Flat-Rate Pricing and Free Minutes Become More Prevalent in the Marketplace
- Business Editors AGOURA HILLS, Calif.--BUSINESS WIRE--Sept. 26, 2000 Collectively, AT&T Wireless and Verizon Wireless Rank Highest In 17 Out of 22 Markets Included in the Study Competitive pricing strategies continue to contribute significantly to a steep increase in the average number of minutes used per month...
- Research articles 2000-09-26
- J.D. Power and Associates Reports: Three-Quarters of Households Now Bundle Local and Long Distance Telephone Service with One Provider; AT&T Ranks Highest in Customer Satisfaction in Three out of Six U.S. Regions
- WESTLAKE VILLAGE, Calif. -- Seventy-five percent of U.S. households now receive their local and long distance telephone service from one provider -- up from 51 percent a year ago -- according to the J.D. Power and Associates 2005 Residential All-Distance Telephone Customer Satisfaction StudySM released today.
- Research articles 2005-07-13
- J.D. Power and Associates Reports: Consumer Must Look Beyond Technology When Purchasing High-End Televisions; Sony, Hitachi, Samsung and Mitsubishi Top Segment Satisfaction Rankings
- WESTLAKE VILLAGE, Calif. -- While consumers often don't perceive significant technology differences between high-end television systems such as rear projection (LCD, DLP, LCoS) and plasma, they do recognize quality differences among brands, according to the J.D. Power and Associates 2004 Television Satisfaction StudySM released today.
- Research articles 2004-11-18
- Dialing A Distraction.(J.D. Power and Associates releases its 2001 Automotive Emerging Technologies Study)(Industry Trend or Event)(Brief Article)
- Previous studies may have concluded that driving while talking isn't a major distraction, but J.D. Power and Associates found otherwise. Its 2001 Automotive Emerging Technologies Study, which polled nearly 13,000 consumers who purchased or leased a new car, found that 64 percent consider dialing a phone...
- Research articles 2001-08-13
- J.D. Power and Associates Reports: More Than One-Half of Households Now Bundle Their Long-Distance Service with Another Telecommunications Product
- WESTLAKE VILLAGE, Calif. -- Cox Communications and Qwest Rank Highest in Satisfying Customers in Bundled and Standalone Long Distance Service The number of long distance telephone customers opting to bundle their telecommunications products with one provider continues to rise significantly, with more than one-half of households now bundling services,...
- Research articles 2004-07-01
- J.D. Power and Associates Reports: Electric Utility Business Customer Satisfaction Increases across the Nation
- WESTLAKE VILLAGE, Calif. -- Providing Service and Billing Options Improves Satisfaction among Business Customers Electric utility companies across all regions in the United States are showing an increase in overall satisfaction among business customers, according to the J.D. Power and Associates 2005 Electric Utility Business Customer Satisfaction StudySM released...
- Research articles 2005-03-04
- Report Card Time for Cable.(J.D. Power and Associates issues report on customer satisfaction)(Statistical Data Included)
- The new school year isn't even in full swing yet, but cable already got a report card in the form of J.D. Power and Associates' "1999 Cable/Satellite TV Customer Satisfaction Study." And let's just say that compared with its DBS competitors, ...
- Research articles 1999-09-06
- J.D. Power and Associates Reports: More than Half of all New-Vehicle Buyers Use the Internet During the Shopping Process
- Business Editors AGOURA HILLS, Calif.--BUSINESS WIRE--Sept. 14, 2000 Automotive Internet Usage Still Booming, But Slowdown May be On the Horizon More than half (54 percent) of all new-vehicle buyers turn to the Internet for help when shopping for a new vehicle -- up from 40 percent...
- Research articles 2000-09-14
- Study: dealers aren't top choice. (J.D. Power and Associates 1997 Service Usage and Retention Study)
- The J.D. Power and Assoc 1997 Service Usage and Retention Study measured customer satisfaction with automobile repair and maintenance facilities. Four areas of service satisfaction were considered, namely, service expertise, convenience, capability and treatment. Respondents pointed to Lexus, Infiniti and Saturn dealers as the best service providers. However, most vehicle...
- Research articles 1997-06-02
- J.D. Power Initial Quality: Who Cares? Maybe You Should
- The results are in, for the annual J.D. Power and Associates Initial Quality Study. Porsche was the No. 1 brand for the third year in a row, with only 87 reported problems per 100 vehicles, followed by No. 2 Infiniti, No. 3 Lexus, and tied at No....
- Blog posts 2008-06-06
- Cable Improved J.D. Power TV Scores -- But the Competition Did, Too
- If you only glanced at the headline from the 2009 J.D. Power and Associates TV service satisfaction survey (see Satellite, Telcos Beat Cable On TV Satisfaction: J.D. Power) you may have missed a key point: Cable customers are happier than they were a year ago. In fact, cable operators made...
- News items 2009-10-09
- AT&T Wireless on top in J.D. Power ranking.
- While the U.S. wireless penetration rate nationwide recently topped 40 percent, more than half of households in the top 25 U.S. markets subscribe to wireless services, according to the recently released J.D. Power and Associates 2001 U.S. Wireless While the U.S. wireless penetration...
- Research articles 2001-10-01
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