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- Impact of Past Crises on Current Crisis Communication
- Previous research based on Situational Crisis Communication Theory SCCT suggests that an organization's past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts by the organization. The study reported on in this paper provides a wider test of crisis history to...
- White papers 2004-07-01
- How Managers Give Effective Instructions To New Employees: Some Sample Scenarios For Teaching Supervisory Communication
- Researches indicate that people often do a part-time job apart from the existing full-time job to supplement their income. However, in the process, such individuals have to encounter peer pressure in new organization as it takes time to adjust to the new work environment. The situation poses a challenge not...
- White papers 2003-01-01
- Vulnerability Assessments: Communication Cannot Be Overlooked
- Researches indicate that organizations must be prepared to control a situation before, during, and after crisis. As a result, an effective crisis management plan should be prepared. Simply managing or surviving a crisis is not enough; hence, companies must try to identify the root cause of problems. Companies must strive...
- White papers 2003-01-01
- Guide to Long Term Care Insurance
- Insurance is an important tool for protecting yourself against risk. For instance, health insurance pays your doctor and hospital bills if you get sick or injured. But how can one help protect yourself against the significant financial risk posed by the potential need for long-term care services, either in a...
- White papers 2004-08-19
- Integrating Ethics and Corporate Citizenship into the Business Communication Curriculum
- This paper deals with the necessity of integrating professional ethics and "corporate citizenship" into undergraduate business communication courses, with positive responses. This paper examines reasons why to believe in ethics and corporate citizenship that are legitimate topics in an undergraduate business communication course, and later on provides examples of the...
- White papers 2003-10-19
- Understandability of Bank's Annual Reports
- Investors, shareholders, employees, and other readers rely on annual reports when making important strategic and financial decisions. Recent allegations of misleading and fraudulent financial reporting by corporations to their constituents and the resulting legal, ethical, and societal impacts have brought a new urgency to the effort to compose reports that...
- White papers 2003-10-19
- Content Creation for Intranets in Large Multinational Companies in Finland
- Companies all around the industrialized world invest large amounts of money and other resources annually in the adoption, development and maintenance of corporate intranets. Despite the resources invested, the intranets are often reported to be underutilized, or the communication via the intranet has been failing to meet the needs of...
- White papers 2005-11-05
- Crisis Communication Practices at an International Relief Agency
- When a disaster strikes, the affected population relies upon the swift response and aid rendered by relief organizations such as the California-based Direct Relief International. Since 1948, Direct Relief's mission has been to provide essential material resources to locally run health programs in areas affected by natural disasters, wars, and...
- White papers 2006-09-01
- Communicating With Stakeholders During a Crisis: Evaluating Message Strategies
- This paper explains message strategies that are used by organizations during crises that involve technical details. Using the literature, the authors develop an integrative coding scheme that builds on Coombs' crisis-message-strategy typology. In addition, the authors develop a parallel set of strategies called technical translation message strategies. Using content analysis,...
- White papers 2005-10-01
- A Comparative Analysis of Individual Communication Processes in Small Group Behavior between Homogeneous and Heterogeneous Groups
- This paper includes the study, which compares the communication behaviors (i.e., turn taking and speaking time distribution) of a cross-cultural small-group communication environment to further investigate the generalizability of some findings. The study also adapted effective decision-making theoretical model EDMT to broaden the investigation to include cultural dimensions and group...
- White papers 2003-01-01
Additional Resources
- The more you give, the more you get. (Association for Business Communication)(Transcript)
- The Association for Business Communication exists to provide members with valuable information in the field of teaching business writing and presentation. Professional instructors are well served through the many publications and conferences on important topics that are hosted yearly. The association is set to expand its activities, including the formation...
- Research articles 1996-03-01
- The early days of the Bulletin and the Journal. (Association for Business Communication publications)
- The publications 'Bulletin' and 'Journal of Business Communication' by the Assn. for Business Communication had their beginnings in 1936 and 1963, respectively. The 'Bulletin' was the first regular publication of the organization which was then called the Assn. of College Teachers of Business Writing while the 'Journal of Business Communication'...
- Research articles 1997-03-01
- Papers by the corecipients of ABC's Kitty O. Locker Outstanding Researcher Award: presented at the 2006 Association for Business Communication Convention.
- At the plenary session for the 71st annual convention of the Association for Business Communication ABC in San Antonio, Texas, the organization gathered to hear addresses by the corecipients of its inaugural 2005 Kitty O. Locker Outstanding Researc At the plenary session for the 71st annual...
- Research articles 2007-07-01
- Papers from the plenary session of the 2005 association for business communication convention.
- During the plenary session of the 2005 annual convention of the Association for Business Communication ABC in Irvine, California, the recipients of the organization's top teaching and research awards offered engaging addresses to a large audience o During the plenary session of the 2005 annual convention...
- Research articles 2006-07-01
- Research Think Tank: "complexifying" international communication and communication technology. (research conference organized by the Association for Business Communication Research Committee)
- Researchers of the Assn for Business Communication ABC Research Committee have organized the ABC Think Tank, which was originally meant to be a one-time event but has already been conducted twice. The conference aims to provide a forum for researchers wResearchers of the Assn for Business Communication ABC Research Committee...
- Research articles 1997-12-01
- The evolving professional identity of the Association for Business Communication.(1994 Presidential Address)
- The Assn. for Business Communication ABC is undergoing a period of rapid and significant change. Despite this, however, the organization should continue to strive to improve the quality of its efforts, particularly in the areas of teaching, research, liThe Assn. for Business Communication ABC is undergoing a period of rapid...
- Research articles 1995-06-01
- Disciplinary practice(s) in business communication. 1985 to 2004.
- When I began teaching in the English Department at Iowa State University in the mid-1980s, Carol David, a senior colleague, told me to join the Association for Business Communication ABC, present at its conferences, and serve as chair for a regiona When I began teaching in...
- Research articles 2006-07-01
- Making knowledge in business communication: collaboration between editorial teams and authors.(COMMENTARY)
- The Publications Board of the Association for Business Communication ABC sponsored a panel discussion, with the same title as this commentary, for the 2004 annual meeting of the ABC. The goal was to bring together editors and authors to share insig The Publications Board of the...
- Research articles 2005-07-01
- Convergence and Commonality Challenge Business Communication Research.(Transcript)
- Outstanding Researcher Lecture Just over a decade ago, in 1990, MIT Professor JoAnne Yates became the first recipient of the Association for Business Communication ABC Outstanding Researcher Award. The announcement, at this ABC conference in Atlanta, of Jone Rymer as the 11th recipient not...
- Research articles 2001-01-01
- The impact of perceptions of journal quality on business and management communication academics.(COMMENTARY)
- This commentary describes and critiques criteria that, according to results from an Association for Business Communication ABC member survey, are having an impact on quality judgments about our journals. ABC members rank the Journal of Business Com This commentary describes and critiques criteria that, according to...
- Research articles 2007-10-01
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