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		<title><![CDATA[Manage the People Managing You |At the Whiteboard]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13731_23-265802.html]]></link>
		<description><![CDATA[Ed Muzio, CEO of Group Harmonics, says in order to manage your "Role Set"--the people who set expectations with you and those who take up most of your time--you need to build trust. He explains that by using  the ICE model—identify, connect, and explain— they will see you as...]]></description>
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		<pubDate>Thu, 12 Mar 2009 09:14:15 -0700</pubDate>
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		<title><![CDATA[Group Decision Making That Works |At the Whiteboard]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13731_23-265796.html]]></link>
		<description><![CDATA[Making decisions within a group can be a long and complicated process. Ed Muzio, CEO of Group Harmonics, suggests that no matter what method you go with, you institute a "Disagree and Commit" contract with each member. This means each person will support the decision no matter what, but will...]]></description>
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		<pubDate>Tue, 10 Mar 2009 07:33:53 -0700</pubDate>
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		<title><![CDATA[Saying No without Saying No |At the Whiteboard]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13731_23-265800.html]]></link>
		<description><![CDATA[By writing down your VSOs Verbalized Summary Objectives, Ed Muzio, CEO of Group Harmonics, says you can deflect many requests before they even get to you. Your VSOs should include what you're doing, how much of your resources are being devoted to it, and what your intended results will be.]]></description>
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		<pubDate>Mon, 23 Feb 2009 09:31:32 -0800</pubDate>
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