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BNET Business Dictionary
- Balanced Scorecard
- a system that measures and manages an organization's progress toward strategic objectives. Introduced by Robert Kaplan and David Norton in 1992, the balanced scorecard incorporates not only financial indicators but...
- Balanced Scorecard definition on BNET »
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- Benefiting from the Balanced Scorecard
- Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any business. They showed that financial analysis, which is largely a look backward over past performance, isn't enough to guide long-term...
- Articles 2007-10-03
- IT BSC at a Major Canadian Financial Group
- The Balanced ScoreCard BSC initially developed by Kaplan and Norton, is a performance management system that enables businesses to drive strategies based on measurement and follow-up. In recent years, the BSC has been applied to Information Technology IT. The IT BSC is becoming a popular tool with its concepts widely...
- White papers 2002-08-21
- Performance Management - Making It Work, Part 2: Strategy Maps and Balanced Scorecards for Navigation and Speed
- Strategy maps and scorecards are excellent tools in the quest for a strategy-supporting measurement system that links to operations and tactics. These are management tools that establish strong relations between the vital areas of the strategy and the organization's measures. Strategy maps define strategic objectives and associated initiatives and action...
- White papers
- Strategy Execution in Government Organizations
- Similar to the private sector in the post-Enron era, today's government organizations face accountability and stewardship challenges like never before. In addition, government organizations confront these challenges from multiple stakeholders (service recipients, employees, funding authorities, communities, and taxpayers) who also demand increased service and at the same time increased efficiency....
- White papers
- Communicating and Controlling Strategy: A Study on the Effectiveness of the Balanced Scorecard, Part 3 of 4
- The company studied in this paper is a U.S. FORTUNE 500 equipment manufacturing company with in excess of 25,000 employees and $6 billion sales. The company began changing its performance measurement systems with a BSC pilot study that focuses on a very important but relatively small (in terms of individuals...
- White papers
- Measuring What Matters...
- In order to be successful, today's companies need to look at their internal and external environment and generate a vision of where they want to be in 3, 5 and 10 years from now. Providing focus in the organization by translating this vision into a clear strategy and visualizing the...
- White papers 2002-12-01
- Leadership And Measurement Systems For Market-Driven Service Performance
- In today's era, pursuing a market-centric strategy helps in sustaining an organization in the long run. Therefore, recent years have seen an increase in the importance of measurement systems that enable market driven service performance. These systems help to bridge the gap between service expectation and delivery. This, in turn,...
- Presentations 2003-01-01
- Information Technology:Deployment Risks
- In modern business scenario, managing an Information Technology IT organization requires precise planning and coordination. In this context, measuring and evaluating the performance of the IT organization is also essential. The Balanced Scorecard BS is a strategic tool for measuring and evaluating the performance of an organization. The paper examines...
- Presentations 2003-01-01
- Building A Business Case: Transforming Investments
- Assessment of business performance is imperative for effecting changes in business strategy. The Balanced Scorecard BS methodology is a strategic tool for measuring and evaluating organizational performance. It translates a company's vision and strategy into comprehensive set of action-oriented performance measures. Modification of the business strategy should also be in...
- Presentations 2002-04-01
- Balanced Scorecard: Putting Strategy Into Action!
- The Balanced Scorecard BS is a framework that measures and evaluates organizational performance. It acts as a strategic tool to improve the performance of organizations. The BS framework translates the organizational vision and strategy into a comprehensive set of performance measures. This makes the strategy into an action-oriented process. The...
- White papers 2001-05-01
- Balanced Scorecard And Strategy Implementation
- The Metrus Group performs linkage analyses to identify the relationships between the modules on your employee data and your performance in key areas such as customer satisfaction, productivity, employee retention, and financial performance. These analyses will identify the people issues that have the greatest impact on your performance. The result...
- White papers 2003-01-01
- Applying the Balanced Scorecard in the IT Organization
- The information technology IT department in most corporations today faces a phenomenon that can be compared to an IT black hole or an IT investment paradox. It has become crucial to most organizations for achieving their business goals as well as differentiating the company from the competition. However, they must...
- White papers 2003-12-01
Additional Resources
- Transforming The Balanced Scorecard From Performance Measurement To Strategic Management
- For effective management of a work process, it is imperative to measure it. Measurement provides an insight into the dynamics of the process and, therefore, facilitates the management of the same. The Balanced Scorecard BS is a comprehensive framework that translates the organizational vision and strategy into a coherent set...
- White papers 2001-03-04
- 'Balanced Scorecard' Creator Plans Speech in Bangkok.
- Bangkok Post, Thailand Knight Ridder/Tribune Business News Jun. 9--Management guru Robert Kaplan, co-creator of the Balanced Scorecard for evaluating business performance, will be speaking in Bangkok on Aug 5 at the Hotel Plaza Athenee. Mr Kaplan, currently the Marvin Bower Professor...
- Research articles 2004-06-09
- The Balanced Scorecard And Collection Management
- The Balanced Scorecard BS framework measures and evaluates organizational performance from different perspectives. They are financial, customer, internal process, learning, and growth. The BS framework helps to identify gaps prevailing in the strategy of the organization on way to realize its long-term goals and objectives. The BS approach evolves action-oriented...
- Presentations 2002-06-17
- Balancing Your Scorecard: Overcome Performance Management Barriers by Focusing on Capability Management
- The "balanced" Scorecard is an accounting system for viewing company assets from these multiple perspectives to create business strategies. This presentation introduces the concepts of human capability by using a capability vs. competence model, and longitudinal (across-time) vs. cross-sectional view within time snapshots. The presentation highlights how capability and competence...
- White papers 2005-03-10
- Using the Balanced Scorecard as a Strategic Management System
- The Idea in Brief ...
- Articles 2007-09-26
- Using the Balanced Scorecard as a Strategic Management System
- The Idea in Brief ...
- Articles 2007-11-07
- Improve Your Game with a Balanced Scorecard
- Are your business initiatives undermining one another? These greatest hits from the BNET Business Library will show you how to keep your goals aligned. Balanced Scorecard Behaviors Source: Business, The Ultimate Resource Two professors developed the balanced scorecard as an approach to strategic...
- Articles 2007-06-25
- Implementing the Balanced Scorecard using Best Practices: Featuring the Balanced Scorecard Collaborative, Inc.
- This webcast tells about professional services firm that facilitates the worldwide awareness, uses, enhancement, and integrity of the Balanced Scorecard as a value-added management process. It offers an integrated set of services to support your strategy execution efforts.CEO's are asking more from their finance entire organization. They have to make...
- Webcasts 2002-10-23
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