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	<title><![CDATA[balanced scorecard and performance management and strategy Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to balanced scorecard and performance management and strategy]]></description>
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		<title><![CDATA[Benefiting from the Balanced Scorecard]]></title>
		<link><![CDATA[http://www.bnet.com/2410-13240_23-68753.html]]></link>
		<description><![CDATA[Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any business. They showed that financial analysis, which is largely a look backward over past performance, isn't enough to guide long-term...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Wed, 03 Oct 2007 15:43:46 -0700</pubDate>
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		<title><![CDATA[Applying the Balanced Scorecard in the IT Organization]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=72526]]></link>
		<description><![CDATA[The information technology IT department in most corporations today faces a phenomenon that can be compared to an IT black hole or an IT investment paradox. It has become crucial to most organizations for achieving their business goals as well as differentiating the company from the competition. However, they must...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Dec 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/balanced+scorecard.html"><![CDATA[Balanced Scorecard]]></category>
		<category domain="http://resources.bnet.com/topic/perspective.html"><![CDATA[Perspective]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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	<item>
		<title><![CDATA[Balanced Scorecard And Strategy Implementation]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59733]]></link>
		<description><![CDATA[The Metrus Group performs linkage analyses to identify the relationships between the modules on your employee data and your performance in key areas such as customer satisfaction, productivity, employee retention, and financial performance. These analyses will identify the people issues that have the greatest impact on your performance. The result...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/metrus+group.html"><![CDATA[Metrus Group]]></category>
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		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/balanced+scorecard.html"><![CDATA[Balanced Scorecard]]></category>
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		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[Leadership And Measurement Systems For Market-Driven Service Performance]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=79947]]></link>
		<description><![CDATA[In today's era, pursuing a market-centric strategy helps in sustaining an organization in the long run. Therefore, recent years have seen an increase in the importance of measurement systems that enable market driven service performance. These systems help to bridge the gap between service expectation and delivery. This, in turn,...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
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		<category domain="http://resources.bnet.com/topic/texas+a%2526m+university.html"><![CDATA[Texas A&M University]]></category>
		<category domain="http://resources.bnet.com/topic/measurement+system.html"><![CDATA[Measurement System]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/balanced+scorecard.html"><![CDATA[Balanced Scorecard]]></category>
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		<title><![CDATA[Information Technology:Deployment Risks]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=89719]]></link>
		<description><![CDATA[In modern business scenario, managing an Information Technology IT organization requires precise planning and coordination. In this context, measuring and evaluating the performance of the IT organization is also essential. The Balanced Scorecard BS is a strategic tool for measuring and evaluating the performance of an organization. The paper examines...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
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		<category domain="http://resources.bnet.com/topic/university+of+delaware.html"><![CDATA[University Of Delaware]]></category>
		<category domain="http://resources.bnet.com/topic/balanced+scorecard.html"><![CDATA[Balanced Scorecard]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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		<title><![CDATA[Measuring What Matters...]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=163968]]></link>
		<description><![CDATA[In order to be successful, today's companies need to look at their internal and external environment and generate a vision of where they want to be in 3, 5 and 10 years from now. Providing focus in the organization by translating this vision into a clear strategy and visualizing the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 01 Dec 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/vision.html"><![CDATA[Vision]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/balanced+scorecard.html"><![CDATA[Balanced Scorecard]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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	</item>
	<item>
		<title><![CDATA[IT BSC at a Major Canadian Financial Group]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=164564]]></link>
		<description><![CDATA[The Balanced ScoreCard BSC initially developed by Kaplan and Norton, is a performance management system that enables businesses to drive strategies based on measurement and follow-up. In recent years, the BSC has been applied to Information Technology IT. The IT BSC is becoming a popular tool with its concepts widely...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 21 Aug 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/it+bsc.html"><![CDATA[IT BSC]]></category>
		<category domain="http://resources.bnet.com/topic/balanced+scorecard.html"><![CDATA[Balanced Scorecard]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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		<title><![CDATA[Building A Business Case: Transforming Investments]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=88486]]></link>
		<description><![CDATA[Assessment of business performance is imperative for effecting changes in business strategy. The Balanced Scorecard BS methodology is a strategic tool for measuring and evaluating organizational performance. It translates a company's vision and strategy into comprehensive set of action-oriented performance measures. Modification of the business strategy should also be in...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Mon, 01 Apr 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/business+case.html"><![CDATA[Business Case]]></category>
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		<category domain="http://resources.bnet.com/topic/balanced+scorecard+methodology.html"><![CDATA[Balanced Scorecard Methodology]]></category>
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		<title><![CDATA[Balanced Scorecard: Putting Strategy Into Action!]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=87621]]></link>
		<description><![CDATA[The Balanced Scorecard BS is a framework that measures and evaluates organizational performance. It acts as a strategic tool to improve the performance of organizations. The BS framework translates the organizational vision and strategy into a comprehensive set of performance measures. This makes the strategy into an action-oriented process. The...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 May 2001 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/balanced+scorecard+framework.html"><![CDATA[Balanced Scorecard Framework]]></category>
		<category domain="http://resources.bnet.com/topic/balanced+scorecard.html"><![CDATA[Balanced Scorecard]]></category>
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	</item>
	<item>
		<title><![CDATA[Communicating and Controlling Strategy: A Study on the Effectiveness of the Balanced Scorecard, Part 3 of 4]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=174352]]></link>
		<description><![CDATA[The company studied in this paper is a U.S. FORTUNE 500 equipment manufacturing company with in excess of 25,000 employees and $6 billion sales. The company began changing its performance measurement systems with a BSC pilot study that focuses on a very important but relatively small (in terms of individuals...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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		<title><![CDATA[Strategy Execution in Government Organizations]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=174354]]></link>
		<description><![CDATA[Similar to the private sector in the post-Enron era, today's government organizations face accountability and stewardship challenges like never before. In addition, government organizations confront these challenges from multiple stakeholders (service recipients, employees, funding authorities, communities, and taxpayers) who also demand increased service and at the same time increased efficiency....]]></description>
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	<item>
		<title><![CDATA[Performance Management - Making It Work, Part 2: Strategy Maps and Balanced Scorecards for Navigation and Speed]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=175704]]></link>
		<description><![CDATA[Strategy maps and scorecards are excellent tools in the quest for a strategy-supporting measurement system that links to operations and tactics. These are management tools that establish strong relations between the vital areas of the strategy and the organization's measures. Strategy maps define strategic objectives and associated initiatives and action...]]></description>
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