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balanced scorecard and performance management
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Balanced Scorecard (362 results)
BNET Business Dictionary
- Balanced Scorecard
- a system that measures and manages an organization's progress toward strategic objectives. Introduced by Robert Kaplan and David Norton in 1992, the balanced scorecard incorporates not only financial indicators but...
- Balanced Scorecard definition on BNET »
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- Benefiting from the Balanced Scorecard
- Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any business. They showed that financial analysis, which is largely a look backward over past performance, isn't enough to guide long-term...
- Articles 2007-10-03
- Brigham and Women's Hospital honored in 2005 World Class Solution Awards; SAS Performance Management for Healthcare Manages Balanced Scorecard Initiatives
- LAS VEGAS -- SAS, the leader in business intelligence, today announced that Brigham and Women's Hospital was named a winner in the Corporate Performance Management and Balanced Scorecard category of DM Review's 2005 World Class Solution Awards competition. Brigham and Women's Hospital executives and clinicians have been using SAS software...
- Research articles 2005-10-26
- Performance management: Veronica Martinez and Nike Kennerley report on a case study of a utilities firm to determine the pros and cons of modern performance management systems.(TECHNICAL MATTERS)
- Many organisations strongly favour the use of broad-spectrum performance management systems PMSs over that of traditional, financially focused systems. This has partially been driven by the popularity of balanced scorecards--a management fad develo Many organisations strongly favour the use of broad-spectrum performance management systems PMSs...
- Research articles 2006-02-01
- Brigham and Women's Hospital Selects SAS for Performance Management Solution; Noted Healthcare Facility to Use SAS For Balanced Scorecard Implementations
- Business Editors/High Tech, Health & Medical Writers
- Research articles 2002-08-26
- IT BSC at a Major Canadian Financial Group
- The Balanced ScoreCard BSC initially developed by Kaplan and Norton, is a performance management system that enables businesses to drive strategies based on measurement and follow-up. In recent years, the BSC has been applied to Information Technology IT. The IT BSC is becoming a popular tool with its concepts widely...
- White papers 2002-08-21
- A Multi-Dimensional Approach to the Community Perspective in the Balanced Scorecard Architecture for the Public Sector: Empirical Evidence in Healthcare Organizations
- Today Citizens have a multi-dimensional stakeholder role to play in their relationship with Public Sector's organizations. If organizations are not aware of that they will risk to fail in pursuing their mission. This paper describes the differences between performance management and performance evaluation, reviews the most popular Balanced Scorecard "geographies"...
- White papers 2005-08-30
- Hilton Intl. Increases Stakeholder Value With CorVu
- Hilton Hotels Corporation, a recognised leader in the hospitality industry, deployed the CorVu Balanced Scorecard Solution to deliver timely online, personalised, and actionable business intelligence to hotel management, field-based area vice presidents, and executives at its corporate offices. By combining Hilton's balanced scorecard expertise with CorVu's sophisticated performance management software,...
- Case studies 2002-10-03
- QPR ScoreCard Helps Derby City Council Drive Performance Improvement
- Derby City Council chose QPR ScoreCard - a web-based balanced scorecard performance management system - from CACI to provide decision-makers with a central repository for more effective monitoring, analysis and reporting against national and local key performance targets. QPR ScoreCard will be used by decision-makers to continually monitor performance at...
- Case studies 2004-03-16
- Performance Management - Making It Work, Part 2: Strategy Maps and Balanced Scorecards for Navigation and Speed
- Strategy maps and scorecards are excellent tools in the quest for a strategy-supporting measurement system that links to operations and tactics. These are management tools that establish strong relations between the vital areas of the strategy and the organization's measures. Strategy maps define strategic objectives and associated initiatives and action...
- White papers
- Strategy Execution in Government Organizations
- Similar to the private sector in the post-Enron era, today's government organizations face accountability and stewardship challenges like never before. In addition, government organizations confront these challenges from multiple stakeholders (service recipients, employees, funding authorities, communities, and taxpayers) who also demand increased service and at the same time increased efficiency....
- White papers
- Communicating and Controlling Strategy: A Study on the Effectiveness of the Balanced Scorecard, Part 3 of 4
- The company studied in this paper is a U.S. FORTUNE 500 equipment manufacturing company with in excess of 25,000 employees and $6 billion sales. The company began changing its performance measurement systems with a BSC pilot study that focuses on a very important but relatively small (in terms of individuals...
- White papers
- Balanced Scorecards: The Integration Point Between Enterprise Information and Performance Monitoring
- A number of pharmaceutical companies are exploring the use of a Balanced Scorecard as the backbone of integrated performance analysis in order to achieve the corporate vision. But defining an appropriate set of metrics and then making sense of enterprise-wide data to evaluate key performance indicators can be huge stumbling...
- White papers 2002-03-04
- Measuring The Performance Of The IT Function In The UK Health Service Using A Balanced Scorecard Approach
- This paper explores how the Balanced Scorecard approach might be applied to measuring the performance of an IT department. Sample measures have been developed for each dimension of the scorecard for two key IT functions. A performance measurement record sheet has been developed to show how these measures would work...
- White papers 2004-11-02
- What Value Your Reputation?
- Why does reputation influence financial health? Firstly, it has the power to create value for a company. The benefits of a strong reputation include the ability to attract customers, employees and investment, to motivate employees and suppliers, and to differentiate the company from its competitors. A strong reputation also helps...
- White papers 2004-04-01
- Performance/Benchmarking Chains and Net-Works
- Local and Regional Government is aiming to continuously improve its services and provide community leadership to the local area. It wants to perform well and also receive external recognition for its efforts e.g. Beacon status, High CPA score, EFQM, IiP etc.. Sound performance management linked to a coherent and robust...
- White papers 2002-02-25
- Performance Management in UK Local & Regional Government
- Local and Regional Government is aiming to continuously improve its services and provide community leadership to the local area. It wants to perform well and also receive external recognition for its efforts e.g. Beacon status, High CPA score, EFQM, IiP etc.. Sound performance management linked to a coherent and robust...
- White papers 2003-06-01
- A Balancing Act: Developing and Using Balanced ScorecardÂ
- The Balanced Scorecard is a Performance Management system that can be used in any size organization to align vision and mission with customer requirements and day-to-day work, manage and evaluate business strategy, monitor operation efficiency improvements, build organization capacity, and communicate progress to all employees. The scorecard allows one to...
- White papers 2003-12-28
- Why Most Balanced Scorecards Are Subverted
- The 'Balanced Scorecard' has been a popular seminar attraction and hot topic in corporate boardrooms for years. The Balanced Scorecard, according to Harvard Business School professor Robert Kaplan, translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard-financial measures, customer knowledge,...
- White papers 2003-02-24
- Performance Measurement in a Financial Sector Merger
- Artesia Banking Corporation is a medium-sized financial services group with headquarters in Belgium. On the 3rd of July 2001, Artesia BC merged with the Dexia group resulting in a gradual integration of Artesia BC's banking and insurance activities into those of the Dexia group. Prior to the merger, both organizations...
- White papers 2002-05-11
- The Performance Measurement Focus
- The concept of the Balanced Scorecard, was articulated by Norton and Kaplan at Harvard a few years ago. In this scheme, the financial view of business performance is complemented by views into the customers, employee and environment performance. Since the KPI's are no longer along one financial dimension but along...
- White papers 2002-03-04
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