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- Punishing the Unethical Employee
- Last week, I talked a lot about the idea of rewarding employees for ethical behavior. Some readers agreed with my contention that ethical behavior should be considered a standard of the job, and doesn't deserve an additional cookie. Others argued that rewarding ethical behavior sends a positive message to those...
- Blog posts 2008-04-28
- Poll: Rewarding Ethical Behavior?
- On Tuesday, I mentioned a white paper that outlined six steps to an ethical business culture, and took issue with the fact that one of these steps involved rewarding employees who behaved ethically. But after mulling it over some more - and a comment from my BNet colleague Geoffrey James...
- Blog posts 2008-04-24
- Business Ethics: Pay the Bribe?
- Ethical behavior is not a global standard. In some geographies, paying a bribe is not considered an ethical or moral issue -- it's just the cost of doing business. So should you pay the bribe, too? Harvard Business School professor Bill George makes the...
- Blog posts 2008-02-15
- From Baseball to Accounting: Why We Encourage Unethical Behavior
- It may not be right, but we often overlook unethical behavior in others. In a recent working paper, Harvard Business School professor Max Bazerman and colleagues explain the psychological reasons why this is so, and what companies can do about it. The paper, See No Evil: When...
- Blog posts 2008-01-28
- Using NLP to Improve Your Management Skills
- Have you ever wondered why you don't get along with particular employees, why some members of your team don't follow to your instructions, or why, when you think you're approaching something correctly, it just doesn't have the desired effect? NLP, Neuro Linguistic Programming, is fundamentally about making sense of how...
- Articles 2007-12-17
- Closing Rule #1: Think Like a Closer.
- We're going to spend this week on a key skill: how to close. The last time we touched on this subject, I pointed out the many problems with manipulative "trick closes," so I'm not going to go over that material again. Instead, I'm going to present a series...
- Blog posts 2007-10-08
- The revival of human nature [not equal to] the denial of human nurture: toward a consilient science of human behavior
- When dealing with biological systems, understanding structure is crucial to understanding function--a view that is completely antithetical to the ... black box approach to brain function. For example, consider how our understanding of the anatomy of the DNA molecule--its double-helical structure--completely transformed our understanding of heredity and genetics, which until...
- Research articles 2004-06-22
- Be Ready For The Healthcare Behavioral Interview
- Many healthcare organizations use behavioral interviewing to hire and promote employees. This form of interviewing is based on the premise that past performance is the best indicator of future behavior. Therefore, behavioral interviewers ask candidates to describe specific instances when they demonstrated particular behaviors or skills that are key to...
- White papers 2008-01-01
- How To Take Advantage Of Public Relations
- Decide once and for all to do something about those outside audiences whose behaviors affect your organization the most. When members of those "Publics" of yours perceive and understand who and what you are, and like what they see, the behaviors that flow from those perceptions will put a smile...
- White papers 2009-01-01
- Interview Bloopers: What Not To Do!
- No one argues that one of the most important steps in the job search process is the interview. Countless books and articles have been written to counsel applicants on proper behavior during an employment interview. With the changes in attitudes and technology in nowadays' market, the recommendations on interview behavior...
- White papers 2008-01-01
- Tough Interview Questions:- How To Survive The Last Mile
- In the most professional behavioral based interviews you will often not even be aware of the exact behavior or history of behaviors the interviewer is probing for or trying to ascertain. This paper provides some of the questions/tactics you might expect during a really tough interview. The silence left by...
- White papers 2008-01-01
- How To Prepare For A Behavioral Interview
- Have you ever gone to an interview feeling totally prepared, only to be caught completely off-guard with types of questions you had never considered? You may have unwittingly entered into a behavior-based interview. A behavior-based interview is one in which an interviewer tries to assess your past performances to get...
- White papers 2008-01-01
- Warning #2: Bad Behavior
- This is a template which can be used as a formal letter warning one of your employees for his or her bad behaviour with the customers.
- Tools & templates 2008-01-01
- Warning #1: Bad Behavior
- Use this template to warn the employee about his/her bad behaviour with customer which strictly unaccepted.
- Tools & templates 2008-01-01
- Seven Tips For Successful Federal Interviews: Making the Most Of The Behavior-Based Interview
- You've submitted your application and made the list of best qualified candidates - now you've landed an interview for a federal job. Think the most important part of the application process is over? Think again. Federal hiring managers do not merely conduct employment interviews; they rely heavily on them to...
- White papers 2008-01-01
- Notice To Emplyees Of Unsatisfactory Behavior
- This template is used as a notice to employees for their unsatisfactory behavior, many times in organizations few unfortunate incidents happen such as in a meeting or in a speech few employees target the speaker and goes with teasing or making comment on him, this is unacceptable and it is...
- Tools & templates 2007-12-01
- Time Management Program: The Key Elements Of A Powerful Time Management Program
- A powerful time management program will include assessments of your time related behaviors. Assessments are scientifically validated instruments that help you to understand either the "Why" of your behaviors or the "How" of your behaviors, and can also indicate both depending on the instruments used. Assessments eliminate the guess work...
- White papers 2007-10-21
- Reinforce Desired Behavior
- The Premack Principle states that a high probability behavior can serve as a reinforcer for a low probability behavior. In more practical terms it means that if you watch what people do when they have a choice, their choice identifies a reinforcer for them in that situation. If you consistently...
- White papers 2007-12-01
- Right PR Empowers a Manager
- The right action plan - the right blueprint - helps a person to achieve a certain kind of success. And it does so by getting everyone working towards the same external audience behaviors. For example: people act on their own perception of the facts before them, which leads to predictable...
- White papers 2004-10-14
- Teaching Team Behaviors Earlier...Much Earlier
- Did a person ever wonder why adults seem to struggle when assigned to a new workplace team of some kind? As organizations increase their use of teams, the "New" skills and behaviors required seem to challenge everyone. Why does a person have so much difficulty in the workplace with something...
- White papers
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